Total 42 reviews

3.9

All reviews are from verified customers

Rating Distribution

5

Stars

48%

4

Stars

26%

3

Stars

7%

2

Stars

2%

1

Stars

17%

Satisfaction score

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

L

Lynda

Mental Health Care, 11-50 employees

Less than a year

1.0
March 2019

Death by 1000 clicks!

Pros

When it is functioning properly, the software provides fantastic features that significantly speed up and simplify the charting process.

Cons

The system experiences issues on almost every workday. It is frustrating not being able to access the chart room directly which is where I usually go to review patient charts. Additionally, the system determines when I can document in the chart, causing delays. Waiting for the blue ring to stop spinning and processing inquiries takes a long time. I often see a coffee cup icon with steam, but I'm unsure of its meaning. Does it imply that I should take a coffee break while waiting for the software to function properly?

Rating Distribution

Ease of use

3

Value for money

2

Customer Support

7

Functionality

7

P

Paul

Not Specified, 1-10 employees

More than a year

5.0
February 2019

Best EHR for the mental health professional!

Pros

This platform was specifically designed to cater to psychiatry needs and offers extensive customization options. It enables quick note creation without excessive typing. The integration of EHR, billing and calendaring provides a comprehensive solution for individual providers or small to medium practices.

Cons

The visual interface appears outdated and some tasks require too many clicks to get done. However the company22. I'm sorry but I don't have any information or opinions regarding ICANotes as I am an AI language model and do not have personal experiences or preferences. My responses are based on general knowledge and information available up until September 2021.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10