ICANotes EHR is a user-friendly platform designed for behavioral health practitioners, featuring self-coding to streamline charting, claims, and billing. Although some users report occasional technical glitches, its comprehensive feature set helps clinicians maintain detailed records and dedicate more time to patient care.

ICANotes EHR Specifications

Appointment Management/Scheduling

e-Prescriptions

Lab Integrations

Patient Portal

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What Is ICANotes EHR?

Overview

ICANotes is a web-based, user-friendly EHR software designed to manage healthcare records for behavioral health professionals. The software works like a clinician and takes notes via self-coding features. Key features include e-prescribing, charting tools and capabilities, claims management, billing and security tools, etc. ICANotes EHR offers customizable point-and-click templates and a robust behavioral health content engine.

The system is most suitable for mid-sized practices, but individual practitioners and small and large healthcare companies can also make use of it.

What Is ICANotes EHR Best For?

ICANotes EHR excels in streamlining the charting process for the practices. Its user-friendly interface and self-coding features allow clinicians to efficiently create and manage patient records with minimal effort. With ICANotes, charting is not only faster but also more accurate.

ICANotes EHR Pricing

The software offers competitive pricing plans designed to accommodate practices of varying sizes and needs.

  • Full-time clinician: $75.30/month (non-prescribing), $155.30/month (prescribing)
  • Part-time clinician: $46.30/month (non-prescribing), $105.30/month (prescribing)
  • Additional non-clinical user: $6.30/month (first user), $45.30/month (full-time), and $26.30/month (part-time)
Contact us for a custom ICANotes EHR pricing quote tailored to your specific requirements.

The pricing is subject to change.

ICANotes EHR Integrations

ICANotes EHR integrates with various third-party applications; however, the vendor has not provided any details.

How Does ICANotes EHR Work?

Here is how you can use ICANotes EHR:

  • Log in securely using your credentials
  • Enter new patient information into the system
  • Schedule and manage patient appointments
  • Use self-coding features to document patient encounters and treatment plans
  • Generate invoices, process payments, and manage insurance claims
  • Exchange secure messages with patients and colleagues
  • Access detailed reports for performance analysis and compliance
  • Ensure data integrity and system updates for optimal performance
Click on the watch ICANotes EHR demo button to get more insights into the software capabilities.

Who Is ICANotes EHR For?

ICANotes EHR system is ideal for behavioral health practitioners and mental health practices of all sizes, including:

  • Psychiatrists
  • Nurse practitioners
  • Psychologists
  • Therapists
  • Counselors
  • Social workers

Is ICANotes EHR Right For You?

ICANotes EHR is the ideal solution for practitioners seeking a user-friendly platform to streamline practice management. If you value efficient charting with self-coding capabilities that ensure accurate documentation, ICANotes simplifies the process.

The HIPPA-compliant platform ensures the utmost security and confidentiality of patient data. With its emphasis on practice management efficiency and stringent security measures to protect patient data, ICANotes EHR is tailored to meet the needs of modern behavioral health practices.

The software is ONC-certified and has earned the Drummond certification, validating its adherence to industry standards and capability to support meaningful use and other critical healthcare initiatives.

Still unsure if it's the right choice for you? Call us at (661) 384-7070, and let our experienced team assist you in making an informed decision. 

ICANotes EHR Features

ICANotes EHR simplifies charting for behavioral and other mental health professionals with intuitive, user-friendly interfaces and self-coding capabilities. Clinicians can efficiently document patient encounters, treatment plans, health forms, and progress notes.

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The patient portal enhances patient engagement and communication by providing a secure platform for patients to access their health records, schedule appointments, and exchange messages with their healthcare providers. This feature promotes transparency and empowers patients to review their progress notes.

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Robust billing functionality automates the billing process for behavioral health practice. Prominent operations of this feature include generating invoices, submitting insurance claims, tracking payments, and managing receivables. Billing reduces administrative burden and ensures timely reimbursement.

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ICANotes supports telehealth by enabling virtual visits and remote patient consultations. Telehealth features are integrated within the platform, facilitating secure video conferencing and allowing behavioral health clinicians to deliver uninterrupted care.

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It offers tools for appointment scheduling, resource allocation, staff management, and workflow optimization. By centralizing administrative tasks and enhancing operational efficiency, this feature enables mental health providers to focus more on patient care.

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ICANotes prioritizes data security with robust measures to protect patient information. The platform complies with HIPAA regulations and employs encryption, access controls, and regular audits to safeguard sensitive data from unauthorized access in the system.

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Pros and Cons of ICANotes EHR

Pros

  • Responsive and helpful customer support
  • The web-based software can be accessed from any device
  • Clinicians can streamline progress notes and forms with efficient documentation
  • Robust scheduling capabilities to reduce no-shows and enhance patient care
  • Patient portal and secure messaging for effective communication

Cons

  • Initial learning curve for new users
  • Some charting tools could be improved
  • Limited customization options for a few advanced features

ICANotes EHR Reviews

Overall Rating

3.9

41 Review(s)

Rating Distribution

5

star

(20)

4

star

(11)

3

star

(3)

2

star

1

star

(7)

August 2024

Exceptional follow-up support

Lindsey

Mental Health Care

Ease of use

8

Value for money

7

Customer Support

10

Functionality

10

Pros

I like their follow up support and the detailed step by step process they provide for documentation.

Cons

I have no concerns as it serves me well.

July 2024

A frustrating experience

Janique

Mental Health Care

Ease of use

2

Value for money

2

Customer Support

2

Functionality

2

Pros

I have noticed that the preselected notes and templates available for charting are very useful. They make it much easier for me to keep track of information and save time.

Cons

They made changes to my account without my consent which resulted in an increase in my rate without any prior notice.

April 2024

Limited customization options!

Cal

Mental Health Care

Ease of use

7

Value for money

4

Customer Support

6

Functionality

7

Pros

Charting does become more streamlined with it. Although I have to add many of my own buttons for compliance with different insurance companies, it still feels quite robust.

Cons

Integrating claims with InAvalon has been a total nightmare since the switch and I have been frustrated by the lack of support. When I started, the learning curve for charting in iCanNotes was about average. I wish there were more customization options. I have a lot of extra buttons on my screen that I will never use.

Frequently Asked Questions

The typical users of ICANotes EHR include behavioral health practices of all types and sizes.