ICANotes EHR Software

Name: ICANotes EHR Software
Rating: 5 (20 reviews)

ICANOTES is a web-based, user-friendly EHR software designed to manage healthcare records for behavioral health practitioners. The software works like a clinician and takes notes via self-coding features. These notes include code generation responses, which can help users with recording mental health and other health statuses. Key features include e-prescribing, charting tools and capabilities, claims management, billing and security tools, etc. Its button-driven narrative charting capability allows users to quickly create documents. ICANotes EHR offers customizable point-and-click templates and a robust behavioral health content engine. The system is best suitable for mid-sized practices, but individual practitioners and small and large healthcare companies can also make use of it.

The platform features a patient portal to help patients enter demographic data and their complete history. ICANotes EMR can be customized and tailored as per the patient requirements and data to offer a quick diagnosis and response rate – it comes with every patient's history of the disease. ICANotes EHR is known for its charting capabilities, which are integrated into its EHR system. With this software, users don't have to go into the hassle of transcribing whatever the patient is saying, rather they can utilize the system’s self-coding feature to sort documentation in minutes.

ICANotes EHR is easy-to-use software – health practitioners don’t need rigorous training to get a grip on their charting workflow and processes. On top of this, the platform is said to release updates for compliance and maintenance with the contemporary industry standards, and also incorporates, and provides suggestions by the users. The system is geared towards mental health practices and provides a good note-taking framework through the use of pre-formatted buttons.

Software Price

The pricing plan for ICANotes EHR starts at $39.00 per month per user. Users can contact the vendor for additional details, and ask for a quote.

Free Trial

It offers a free trial. There is no free version of this software.

Support

The software offers 24/7 live support.

USP

ICANotes EMR provides practitioners with comprehensive and quick documentation options that meet the industry criteria.

Product Advantages

It offers features that make charting easier and faster. The software allows users to create clinically relevant notes in less time and enables them to spend more time with patients - focusing more on growing practice, and getting paid faster with no audit stress. Users can also create their buttons and headings for notes. Their HIPAA-compliant system makes customizing documents easier. It even provides support to train clinicians.

Product Limitations

Users often complain about screen freezing. It gets frustrating due to connection problems.

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Deployment and Support

Cloud

Saas

Web based

Windows

Mac

Android

iOS

iPad

Chat

Phone call

PROS	CONS
Ease-of-use: It is modern, affordable and easy-to-use.	Expensive: It is modern, affordable and easy-to-use.

Great for mental healthcare facilities.

February 2023

Kelly

Health, Wellness and Fitness

Pros:

It is a very capable software with the ability to create mental health forms such as screening questionnaires and treatment plans with measurable objectives in a matter of minutes. I can perform complete mental health assessments just by sitting on my computer and rarely need a notepad. Note taking is a breeze and it is easy to include a thorough mental health status examination. All the notes are organized well and I love that I can also link my treatment plans to my case notes so that I can keep in mind therapy progress when creating a case note.

Cons:

I haven’t really faced any real issues while using it but there are still some inconveniences every now and then. The software sometimes struggles to keep up to my pace due to internet issues at my end or probably server issues on their end. The UI is not very smooth itself which adds to the lags and overall sluggish appearance. Training program is very hectic, requiring us to take a whole week off just to be able to comprehend the basic usage of ICANotes.

OK for Small Mental Health Group

January 2023

Alexandra

Financial Services

The mental health providers who have used this software for a long time have expressed their preference for it. They find the EHR to be very effective and well-suited for their needs.

ICANotes speeds up my work.

Mike G.

Medical Practice

ICANotes is an amazing medical note taking software. I love that I am able to construct algorithms and speed up my work using ICANotes. There are so many different charts available and navigating them is a breeze. I can include clear and comprehensive guideline categories that may be incorporated into the notes with the press of a button. The pharmacy section is extremely user-friendly and I have yet to come across a drug that isn’t listed here. Each charts front page makes it simple to see allergies and medical issues at a glance, promoting safety and fast recall to physicians when necessary.

One of the major problems that we face is the connectivity issues. We have faced so many significant disruptions and pauses that our company had to move to a web-based launch, rather than remote log-in. It was very time consuming and unpleasant, given the pace that my business required. That being said, they have significantly improved the connectivity and added a lot more servers than before. I would like some minor UI changes as well. Like the ability to left-align categories in each section so that the headers dont appear to be floating in the middle of the page.

Easy to learn, simple to follow.

December 2022

Judy G.

ICAnotes is easy to learn - thanks to helpful video instructions for utilizing it. The customer service representatives have always been exceedingly helpful and kind. I enjoy the tools that allow me to customize my progress notes based on how I approach treatment difficulties. Progress notes can be completed fast and effortlessly. It was simple to integrate into our practice because it includes all of the features required by mental health providers, such as assessment forms, consents, and a fully integrated calendar with automatic patient reminders. It also has a telemedicine platform.

Invoicing is not as polished as other modules in ICANotes. For example, the invoicing on HCFA forms will only allow me to print one service per form, and I normally require the ability to print and bill several charges on one form weekly or monthly. We eventually had to move to a clearinghouse for billing which solved the issue for us. It is great that I can always get help from online forums which are full of helpful advice. If anything is beyond my capabilities, the customer service team is always available.

Icanotes review

September 2022

Kaitlyn

Hospital & Health Care

I appreciate the pre-populated tabs available on the software that can be used for assessments, group note topics, and treatment plans goals that are related to substance use disorder diagnosis.

The systems drawback is its lengthy process of compiling notes and logging in to the system.

Very Helpful in the Medical Industry

May 2022

Anonymous

N/A

I found scheduling patients and keeping records to be very easy using this.

The system would frequently malfunction, causing it to become unusable, without any clear reason.

Impressive Software for Mental Health Professionals

Rafael R.

It has profound facilities like case note linkages, assessment plans for patients, screening documentation, and much more. It helps with an extensive medical status examination too. Automated features are quite impressive and time-saving as well.

It has a learning curve to it and cannot be followed through training videos alone. Tech staff is required to completely get a hold of it.

Very helpful in the medical industry

Brett H.

Scheduling patients and record keeping has been made so easy with software. I have been using it for almost 2 years now without even thinking about switching.

I don’t know about others but sometimes it would crash and become totally unusable for me.

Software tailor made for Mental health professionals

April 2022

A long list of excellent features including creating mental health forms such as questionnaires is what sold me on this program. No matter what you need for your practice, it surely has that covered for you!

Nothing at all.

YES to ICANotes

Michael F.

Mental Health Care

I found it to be the most affordable and havent really found any issue ever since I started using it in 2012. An excellent do-it-all EHR that includes progress notes, billing, and patient portal.

Initially it had some bugs when it came to navigating but it has long been solved.

Flexible range of Services. Just how you want it to be!

Jill

United Psychology Center

It covers a broader range of clinical services giving it an edge over other EHR software. Building and maneuvering algorithms allow me to fasten my work pace. Its quite user-friendly in terms of medication area. I have been using this software for 2 years now. Works really well for me. I hope this flow remains the same.

There are some web-based connectivity issues that are time-consuming. Apart from that, I would definitely recommend this software to everyone.

As a medical director, I approve this system

Arom

I liked the ease-of-use and the ability to do e-prescribing. It is not new but the buttons system neatly integrated in this software to insert text speeds up my tasks.

It has weird glitches and at times slows down to a halt. But these issues are not uncommon and I have seen it in other softwares as well.

An EMR designed specifically for Behavioral health

Deborah D.

Exceptional customer service and does everything we need perfectly. All of our tasks can be completed within the boundaries of the program.

I did notice that the appointment booking is slow especially when I looked in to other softwares.

Easy transition process!

March 2022

Shannon

New Leaf Recovery and Wellness

I had no problem with the transition process. its very easy to set up according to your clinical needs. Tutorials are super amazing to learn from. It has increased the productivity and navigation system is quite smooth too.

No concerns so far from my side.

The review

October 2021

Keisha

There are many clickable options available, but some of them may not be relevant.

The software is too crowded with features and its difficult to create treatment plans in it.

ICANotes EHR Software

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Free Trial

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USP

Product Advantages

Product Limitations

ICANotes EHR Software reviews

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