ICANotes is a widely used EMR solution tailored for behavioral health practices. It provides features such as clinical documentation, scheduling, and billing. ICANotes reviews highlight clinicians' appreciation for its specialized focus on behavioral health. Some users have noted occasional challenges with the learning curve, but ICANotes remains a reliable option for behavioral health practices seeking to enhance clinical efficiency and patient outcomes.
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Pros
Tailored for mental health
User-friendly documentation tools
Strong billing and coding support
Cons
Limited customization features
Occasional software glitches
Support response time my vary
Total 42 reviews
3.9
All reviews are from verified customers
Rating Distribution
5
Stars48%
4
Stars26%
3
Stars7%
2
Stars2%
1
Stars17%
Satisfaction score
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
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