Kareo Reviews

“From a part time user view

Pros

Maneuvering around the Kareo now Tebra system is easy, and it is very self-explanatory.

Cons

The fact that there is no delegated signature option for orders or the ability to directly transfer documents from other EHR systems.

“My Kareo experience!

Pros

I like how incredibly easy it is to use. I have no trouble looking up patients and managing their records.

Cons

I don't like that you cannot switch practices without logging off. That's the only issue.

“Happy With Kareo!

Pros

The convenience of use, along with the excellent customer service and scheduling system is fantastic.

Cons

So far, Kareo has been excellent. The only problem we encountered was during the transition from our previous billing/charting system.

“Kareo is so easy to use

Pros

I found it very easy to learn and use within just one day. The thing I enjoy the most is how effortless it is to navigate.

Cons

When it comes to scheduling patients, it can sometimes be difficult if I navigate away from the screen, but it's not too bad.

“Excellent EMR for solo providers

Pros

The program is very user-friendly and affordable. I have researched multiple EMRs before choosing Kareo, and I have not been disappointed.

Cons

The change in format and colors from Kareo to Tebra was a bit difficult to adjust to. As a visual person, I relied on the colors when navigating the system. It took some time to get used to the minimal use of colors in the system. I will say that the streamlined coloring does appear more professional.

“Great for a free clinic

Pros

Having free access is fantastic, especially for a free community clinic or non-profit organizations with limited funds.

Cons

Some additional features are only available with the paid version.

“Great system

Pros

The software is user-friendly and straightforward to use and navigate.

Cons

The system occasionally goes down or gets glitchy, although this doesn't happen too often.

“GREAT JOB Kareo !!

Pros

It's easy to navigate and I mainly love that digital forms can be sent via email or text.

Cons

I have no cons to mention against Kareo. I firmly believe it is an amazing program.

“Director of Operations

Pros

Adding new clients to the EMR is simple and hassle-free.

Cons

The process of sending out a bill for a service provided by our staff involves lengthy steps. Additionally, all staff can view the billed amount, even though the return fee is not always the same as the amount billed.

“Good product

Pros

It's easy to understand, and the training provided is simple and straightforward.

Cons

I have no complaints about the system. It is very helpful.

“Doctor reviewing

Pros

I like features like eForce, appointment reminders, patient communication and the ability for patients to email us through the portal. The broadcasting feature is also fantastic.

Cons

The referral system could be improved and streamlined. Additionally, there are certain diagnoses that I can't find, so I have to search for them on Google because they don't appear in the ICD-10 search.

“Quick & Easy

Pros

What I love most about Kareo is how quick and easy it is to look up a patient, review new referrals in the queue and manage them. Additionally, having all the necessary tools for providers, such as imaging notes and referrals, is great.

Cons

Not everyone is online all the time. When trying to send a message to different coordinators, either they don't receive the message or they don't respond.

“Easy-to-Use Billing Software

Pros

I love the simplicity of billing for services!

Cons

I think there should be more control over changing or deleting billing slips with errors. Rather than having to re-bill and re-submit, maybe there could be a "delete slip" function?

“Josephine Bostic, owner and operator

Pros

The EMR and learning modules, especially the diet modules, are helpful in managing concerns and reviews. The system is very user-friendly and the cost is reasonable.

Cons

It took me a while to get used to scheduling new patients, but I found several ways to do it, and now I'm a pro.

“Kareo is very difficult to work with

Pros

My wife (who is the administrator) likes this software because of the reasonable price.

Cons

The functionality and usability are not user-friendly and are difficult to navigate.

“Not worth the money

Pros

The generation of patient reviews after visits was a positive aspect, although it was bothersome for patients when they received multiple review requests after subsequent visits.

Cons

The value for the money spent is not pleasing. I discovered that another IT company can offer the same functionality as Kareo for a lower monthly cost. I realized this when I transitioned away from kareo.

“Completely satisfied solo practitioner!

Pros

I can manage every aspect of my practice from one platform, including Telehealth, billing and claims. I couldn't be happier!

Cons

I have no complaints at all. I can't think of anything negative.

“Kareo Review

Pros

I love how easy the system is to use and I enjoy the documentation process on the EHR. The schedule is neatly organized, which adds to the overall convenience.

Cons

I don't like that it lacks spell-check and has numerous technical errors. There are concerns about timeouts and processing documentation.

“Box review

Pros

Once you learn how to use it, the billing module is excellent. The learning part is also manageable.

Cons

The setup process and learning how to use it were difficult. There is a lack of support.

“Great EMR !

Pros

I like how easy it is to use for various tasks and how customizable it is to suit individual preferences.

Cons

The customer support needs improvement, whether it's by phone or email.