Mangomint Reviews

“my review!”

Pros

From scheduling and appointment management to security and overall usability, the software has performed very well for me. It offers strong value for the cost and I found the setup process easy.

Cons

I honestly haven't run into any downsides. The app feels well designed, simple to manage and whenever any issue comes up, customer support is quick and very helpful.

“Well organized system”

Pros

What stands out most is how organized everything feels. Both providers and patients can use the system easily making it a positive experience for everyone involved.

Cons

One thing we had been wanting was a waitlist feature but I recently noticed it's been added. Really appreciate how responsive your team has been.

“Guided onboarding assistance”

Pros

Having customer support available through a quick text message makes a huge difference for me. Whenever I need assistance, help is easy to reach. The setup experience was also excellent, with detailed video guides covering everything from creating packages to managing payroll making the platform very user-friendly.

Cons

The only thing that would make it even better is the ability to integrate with other software. I know that's already being worked on and they've been very responsive to feedback which is a big plus.

“Excellent customer service experience”

Pros

The customer service experience has been one of my favorite aspects of using this software. Whenever I use the chat feature, I'm connected with a real person who stays engaged until my issue is fully resolved. The onboarding support was equally impressive and made the setup process much smoother.

Cons

There are just a few small features I wish it handled better, mainly around drag-and-drop functionality. They're very minor issues and mostly just personal annoyances so I doubt they would be a problem for most other users.

“Salon management software”

Pros

As the owner of a new nail salon, I've found this software incredibly helpful for managing daily operations. The interface is easy to navigate, the support team is always available when I need assistance and scheduling appointments is simple. I also integrated the online booking feature into my website and my guests frequently comment on how easy it is to use.

Cons

I'd love to see an automatic rebooking prompt right after a payment is completed on the terminal. We already ask every guest to book their next visit but it would be even more helpful if the system could automatically recommend an appointment 2 or 3 weeks later.

“The Sweat Shack LOVES Mangomint!!!”

Pros

We're really impressed with how user friendly the POS system is as it keeps things simple for both our guests and our team. Also managing online bookings has become incredibly easy and hassle-free.

Cons

I wish the platform supported text-based marketing campaigns as that feature is missing. I'd also really like to see a team scheduling and payroll module similar to what Propsi provides.

“Mangomint just works”

Pros

The Mangomint support team is simply outstanding. And yes, there is a learning curve but it happens whenever you start with a new piece of software. Still in my view their salon platform handles everything I need and then some.

Cons

I have not really run into any issues with this system so far. Because this is my third salon software platform, it did take me a bit of time to get used to the new workflows and features but I more or less anticipated some bumps when moving from the old system to the new one.

“Game-Changer for My Beauty Business”

Pros

It is pretty easy to use and very clean. Also the layout is modern and user-friendly, and it genuinely seems customized to beauty professionals. Moreover scheduling, managing clients and reminders all work the best. And it frees up my time, helps me stay organized and offers my clients an amazing booking experience.

Cons

At the start I found there was a small learning curve and I wish a few features offered more customization, though it is not a big deal. But after I got comfortable with it, the whole system ran smoothly.

“100% satisfied with Mangomint”

Pros

To start, I absolutely love the onboarding I received as a new customer. The way the team holds your hand and walks you through each part until you fully understand how the platform works is amazing. This made me feel confident from day one. One of my favorite bits is that while setting up services, there's a place where I can require a client to view an upsell or add-on options, which helped increase my bookings. I also really value the ability to have a separate phone number so I can text and call directly inside the app instead of exposing my personal line. Client scheduling is simple and user friendly too, importing all of my client information was painless and saved a lot of time and overall it feels well worth the money for the features offered.

Cons

Honestly the main thing that has bothered me is creating an offer with a promo code. So to me the functionality felt a bit restrictive. And though I found workarounds for every scenario I tried to build, but when I wanted to set up a very specific promotion, it became somewhat annoying and took extra effort. Even so, it's far from a deal breaker for me.

“Why I love Mangomint”

Pros

I'm really fond of Mangomint as it's incredibly easy to use. Beyond that I can message clients and send them flows that really boost their experience.

Cons

One change I'd like is to book a client directly without retyping their name. When checking someone out, it would be easier to just click their profile and book them from there, without extra steps.

“User-Friendly System That Makes Salon Management Easy”

Pros

Mangomint is user-friendly for both our staff and our clients. Even the interface feels fresh and uncluttered, so scheduling and handling appointments is not an issue. It also runs quickly and reliably, fitting well into our salon's everyday workflow. Things like online booking, automatic reminders and detailed client notes cut down on admin and let us deliver a more personalized experience.

Cons

I do wish it connected directly to our Moneris payment system, since the lack of native integration can be a bit problematic at times. That said, I have found a few workarounds and it has not really created major problems for our day-to-day operations.

“Easy to Use”

Pros

For managing appointments, I depend on Mangomint, the interface is simple and easy to navigate and so far I have not run into any problems.

Cons

I haven't faced any problems or given me a reason to dislike the app or their support team.

“I would be extremely likely to recommend Mangomint's software service.”

Pros

I am very likely to recommend Mangomint's software. One of the best parts for me is their customer support and chat as it is fast, hands-on and genuinely helpful. The team treats you kindly and consistently goes the extra mile. Beyond that, I really llike their drive to innovate as they keep the product feeling fresh and are continually rolling out changes and new features for a relatively young company. I mean they don't stand still. Also their Learning Center has been a lifesaver as I cannot think of an issue I couldn't solve by consulting it. Overall between the responsive support and the amazing self-help resources, I feel well supported using this tool.

Cons

Nothing major but I'd like to see more powerful, in-depth reporting tools added to the platform. It would also be helpful if they improved their discount-tracking system to make promotions easier to manage.

“Highly recommend for any beauty business!”

Pros

There are so many things I like about it. To start with their customer support is outstanding as they are always helpful and fast to respond. Plus I enjoy using the desktop and mobile apps for scheduling and sending texts to clients, and my clients really like the online booking feature too.

Cons

Id prefer if they give us the ability to switch the desktop calendar to a full week view so I can plan my staff and bookings at once. It would also help if the appointment blocks on the calendar showed the actual add-ons, so I don't accidentally miss extras. Another change I'd like is for the suggested tip percentages to be calculated from the original service price instead of after discounts are applied, because right now the tip feels artificially low. Finally please add an option that lets a client add a tip on the front-facing iPad even when their total shows $0 due to a prepayment.

“easy, affordable, full spectrum booking software”

Pros

the booking and checkout process is really amazing and aligned. The app's design is attractive and simple to use too. As everything feels uncluttered and I haven't come across any glitchy buttons. Plus my clients can schedule multiple services, add several guests and even pre-pay for package deals, all within one smooth and cohesive flow.

Cons

One issue I have noticed is that there isn't a built-in email or SMS marketing feature like GlossGenius or Vagaro offer. I have to hook up a separate tool for example Mailchimp, Klaviyo or Twilio to send out promos, birthday messages and other campaigns. For someone who prioritizes regular client engagement, that missing piece can really be a problem.

“Amazing software but inventory could use a few additions”

Pros

Using it both as a provider and as a client, I find it incredibly easy to us and set up. The interface looks clean too and I think their customer support is truly outstanding!

Cons

Because we run a boutique, I really wish it provided more inventory controls and flexibility. For example, being able to sort items by quantity on hand, archive products when they're discontinued and save brand names the same way categories are set up to avoid typos would greatly improve inventory management for my team.

“Very happy with this softeare”

Pros

There is real freedom in how I access transactions. I am also able to make edits even after the transaction date and I can also print each stylist's daily schedule when needed.

Cons

Although the cost is higher than other salon software options but it is the only system that meets our specific needs for printing daily schedules and printing clients future appointments, so we have kept it despite the price.

“Love Mangomint!”

Pros

I have noticed they are incredibly fast to respond whenever I have reached out for assistance, and their live chat consistently connects me with someone ready to help!

Cons

Being in Canada makes the currency conversion add up and I find it a bit more expensive than many other providers.

“So happy we went with Mangomint”

Pros

The software is pretty easy to use, with a clean, attractive interface. Also setting up online booking was simple and my clients find it easy to use too and it fits a rental salon setup well.

Cons

I wish the reporting options were more extensive. Though it covers the core reports needed to operate the business but there have been several instances when I wanted reports for specific things that don't exist.

“Give MangoMint a Chance!”

Pros

It is very easy to use and I like how responsive the help desk is. Also scheduling is not a problem, the messaging feature makes patient communication a simple task and it's really easy to assign patients to different nurses.

Cons

I'd love an integrated email tool to blast messages to patients when schedules change. As per me that should be a built-in feature of the software. Beyond that, I do not really have any other complaints to mention as it's been amazing overall.