Ambershea T.
Medical Practice, 1-10 employees
“The best booking program ever!”
Pros
I love how user friendly it is and it packs so many great features I have not seen in other programs. Also their customer support responds quickly, is reliable and quite knowledgeable.
Cons
One issue I noticed is the extra charge for digital forms. Also I'd prefer having the option to send mass marketing texts instead of depending only on email.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Tiffany M.
Medical Practice, 1-10 employees
“Best online software”
Pros
Using Mangomint has been a game-changer for my small medspa! Its adjustable configuration options make handling my services, company details and payments so easy in a single dashboard. And whenever I am stuck or unsure about a task, I can hop into the live chat for quick help or browse their online learning hub as it's really simple to locate not only the solutions but also the step by step tutorials that guide you through enabling or modifying any capability. Building and tweaking custom online intake forms is not a problem too and I could go on about the marketing features. As there is an incredible amount of functionality included! Plus both my staff and my clients, along with me, appreciate how clean and easy it is to use. Frankly, I cannot picture operating my practice without it.
Cons
Honestly, I cannot find anything about it that I dislike.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8
Katie K.
Medical Practice, 1-10 employees
“Mangomint has saved me so much time managing my schedule!”
Pros
The interface is really user friendly and it is easy to navigate for both myself and my clients.
Cons
I wish to be able to sell packages online directly through the platform.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Anonymous
Medical Practice, 1-10 employees
“Best EMR I have ever used”
Pros
Hands down, this is the most user friendly EMR I have used so far. The tools are simple to navigate and almost everything can be done with a single click. I can link forms to appointments, set up rooms for staff, run email and SMS marketing campaigns, message patients directly, build templates and more. What I like best is being able to book an appointment in seconds. It is also HIPPA compliant. Their Online Booking plug-in is also quite easy to use and I love that it keeps visitors on my own website instead of sending them elsewhere, which helps increase how much time people spend on my site.
Cons
A few capabilities are still missing and I notice them in daily use. For example you cannot link a product directly to an appointment, so I end up adding that information by hand after booking. The good thing is that the team keeps rolling out updates and I am confident they'll add that functionality before long.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8
Tama H.
Not Specified, N/A employees
“smooth online booking functionality”
Pros
One of the biggest advantages for my clients is how quick and easy online booking is. I also find the customer support team extremely helpful whenever questions or concerns arise. The platform works very well for managing schedules and appointments, feels clean and organized and does a great job of detecting errors and flagging suspicious activity.
Cons
The only issue I've run into is with Canadian taxes especially not being able to apply tax exemptions for status cards on products being sold.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9