MaximEyes Reviews

“Responsive Support Team

Pros

The codes are up-to-date and our doctors can quickly fill out forms. It also was reasonably priced.

Cons

The practice management and patient information modules are not synced which is a problem.

“MaximEyes Review

Pros

It is a great way to switch from paper to electronic records. The software is designed for optometrists and ophthalmologists so it is already customized.

Cons

Customer service is not helpful which is not a good sign for a busy practice like ours.

“Right choice for optometry

Pros

Everything is integrated into MaximEyes and we can customize the options according to our practice. The customer support knows the product in and out and immediately answer any question.

Cons

It is a bit difficult to get used to.

“MaximEyes maximizes efficiency

Pros

The patient charts, billing and insurance is easy to manage. They add updates regularly and solve any existing issues.

Cons

The schedule is not very easy to use and we are unable to edit the details.

“Get MaximEyes for your optometry clinic!

Pros

It has all the modules for physical examination, billing and also inventory so we can do everything with one system. There are also integration options with other management systems.

Cons

NA

“Excellent customer support

Pros

The software is great but what really won me over was their customer support. They are well-versed in all the technical aspects of the product and always available to assist you.

Cons

I wish the practice management and EHR software could be combined into one solution so I did not have to shift between them.

“Hands down the best Optometry EHR

Pros

I am extremely happy with my experience with MaximEyes because they have made a platform that is specifically for ophthalmologists and optometrists. I did not face any trouble adapting to it and they are quick to roll out new updates to make it even more user-friendly.

Cons

I hardly ever face any issue and when I do the customer service is quick to resolve my issue and ease all my concerns.

“Awesome experience.

Pros

What makes it so great is honestly the customer service. They make sure that the issues are resolved super quickly. The software is easy and customizable. Absolutely love this software.

Cons

It can get a little difficult to understand for a beginner. Some features are not as smooth but overall, its great.

“Total waste of money

Pros

The only good thing about this software is customer services.

Cons

The worst software lacks so many features and is pricey for no reason at all.

“MaximEyes was overall a great choice.

Pros

The software offers a wide range of features and functions and it retains a lot of information. Their customer service is top notch. However, we found another system that we prefer a bit more for our office.

Cons

I really dislike all the pop up windows when opening MaximEyes. It takes forever to load on our computers.

“MaximEyes is an outstanding software that continues to push the technology envelope and impress us with new features.

Pros

I am very happy with the workflow, especially during examinations. It lets us take care of our patients efficiently with minimal clicks. I love the VSP calculator, the simple and effective scheduler, the online patient portal, bill pay, scheduling features and the new iPad check-in feature. They are all fantastic.

Cons

I do not have any complaints but I am very excited to hear that we wont have to sync patients between the practice management and exam modules in the future.

“Great Software and Excellent Customer Service!

Pros

MaximEyes software is customizable to fit our practices needs and this adaptability remains intact even with system updates. MaximEyes customer support has always been very helpful. On the rare occasions we have needed help, they have been readily available and addressed the issues quickly.

Cons

No software is perfect or does everything exactly as I would like but this one is far better than any other software I have used or evaluated.

“The Customization and Customer Service are Excellent

Pros

The customization reduces the time I spend on the computer in the exam room which exams more competent. Also we have always had a positive customer service experience and most importantly, we have had zero downtime over the past three years.

Cons

I think the contact lens section could use some updates. I did love it if it could auto populate the base curve and diameter once I select a lens.

“The software is very user friendly. Combining a patient's EHR with opitcal corrections and harware options is difficult and they have merged them very well

Pros

I really like the smooth flow of the EHR from Chief Complaint to history, pretest and exam, including the ICD-10 coding and manual editing.

Cons

We currently use two separate software packages (which will merge soon). It can be slow to switch from chart to chart and we cannot view records at the same time.

“MaximEyes makes our job's easy

Pros

I find the customization options user friendly. Doctors can always access the system to review charts and our lab sees our prescriptions as soon as they are complete which make sures a smooth transition from the doctors chair to the dispensary. The transition from charges at the doctors chair to the front desk is quick and smooth and the billing reports are easy to read.

Cons

The only downside I can think of is that on very rare occasions, the system may lag which might be related to our internet connection.

“Our Maximeyes software is awesome and continues to improve with amazing features!

Pros

Our exam module has every feature we need. I also love the great scheduler, VSP calculator, eRx, contact lens handling, inventory management and the electronic EOBs for practice management. The integrated iPad front desk check-in app is fantastic!

Cons

We really like the software overall. Costs have continued to increase but thats typical of most software programs as they add significant new features.

“Great customer service and technical support

Pros

I can create multiple schedules for several doctors working on the same day and patient registration is very easy.

Cons

The Accounts Receivable reports take a long time to run. Payments and adjustments can be changed after the daily close.

“Maximeyes has provided a seamless cloud based service for EHR use.

Pros

The cloud gives our office the flexibility to avoid bulky servers. We have not experienced any service disruptions since day one.

Cons

The software has many features that are not relevant to our office, so I feel like we are not fully using the system.

“Best eye care EHR

Pros

I have been using this system since 2011 and have no regrets. The customer service is outstanding. First Insight always keeps up with healthcare changes.

Cons

Nothing to mention here!

“Billing codes

Pros

I am frustrated that we cannot get our codes updated on the system despite trying for two years. I keep getting the runaround from customer service. I would not recommend this system!

Cons

I cannot get the codes updated.