softwareMaximEyes EHR Software Reviews
18 Reviews
Overall Rating
4.4
18 Reviews
Rating Distribution
5
(12)
4
(3)
3
(2)
2
(1)
1
(0)
Satisfaction Score
Ease of use
8
Value for money
9
Customer Support
8
Functionality
8
Overall Rating
4.4
18 Reviews
Rating Distribution
5
(12)
4
(3)
3
(2)
2
(1)
1
(0)
Satisfaction Score
Ease of use
8
Value for money
9
Customer Support
8
Functionality
8
Filters
Specialty
Provider Size
Time Used
Takes time to learn but all good!
Takes time to learn but all good!
Pros
The works support staff is extremely supportive and professional.
Cons
The layout is not user friendly it takes a lot of time to get used to this software but once you get the hang of it, its all good!
Ease of use
9
Value for money
7
Customer Support
9
Functionality
8
Samuel
Dr. Roberta Horwitz - Eye Care For You, 2-9 employees
May 01, 2021
Great Value for money
Great Value for money
Pros
It is a simple to use programme. Weve been using this product since a long time and have seen several improvements in that period.
Cons
I believe some of the features can be improved and made automated.
Ease of use
7
Value for money
9
Customer Support
8
Functionality
7
Marlene
Eyecare Associates PC, 10-49 employees
May 01, 2021
Optimised our workflow
Optimised our workflow
Pros
The help is fantastic, and they do an excellent job of guiding us through the whole thing. The system itself is easy to operate and user friendly.
Cons
It is much better than any other programme I have used. Great Work Team!
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Erik
Smart Eyecare, 50-99 employees
May 01, 2021
MaximEyes Review!
MaximEyes Review!
Pros
I like that the system is easily adaptable to my practice and gets the job done in a short amount of time
Cons
Running reports can be a bit difficult, and I do wish there were a few more choices available.
Ease of use
6
Value for money
7
Customer Support
7
Functionality
6
Mindy
Pacific Eye Clinic, 2-9 employees
May 01, 2021
MaximEyes Your Work Potential
MaximEyes Your Work Potential
Pros
User Friendly and easy to manage plus its simple to adjust to your schedule plus amazing support team.
Cons
Nothing to complain about; a satisfied customer.
Ease of use
8
Value for money
10
Customer Support
9
Functionality
8
Jeanette
20/20 Optometry of Silicon Valley, 2-9 employees
Apr 07, 2021
Very easy and usable
Very easy and usable
Pros
They are always improving the system. The user interface is great and makes finding everything very convenient.
Cons
The software always requires updates and they are too technical to understand.
Ease of use
8
Value for money
10
Customer Support
9
Functionality
8
Barbara
Dr Barbara Yanak, 2-9 employees
Mar 27, 2021
You receive personal attention
You receive personal attention
Pros
The staff listens to you and they remain on call for as long as it takes to resolve an issue.
Cons
There were some minor issues with the customization but they have been fixed.
Ease of use
8
Value for money
9
Customer Support
9
Functionality
7
Lowell
Envision Eye Care, 2-9 employees
Mar 25, 2021
WE LOVE MAXIMEYES
WE LOVE MAXIMEYES
Pros
It is a versatile software and designed by people who understand eye care. The administrative staff can use it easily too.
Cons
Adding codes is complicated but once you get used to it, it will work.
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Greg
Centar, Imler, Gjurich and Caldwell, 10-49 employees
Mar 23, 2021
Need an IT professional to run it
Need an IT professional to run it
Pros
It is great for larger practices because you can integrate it with other third-party software.
Cons
It is so technical that you need to be on the phone with the customer support almost every other day.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
6
Tregg
Yakima Vision Center, 2-9 employees
Mar 19, 2021
Good features and responsive team
Good features and responsive team
Pros
The codes are up-to-date and the doctors can quickly fill out forms. It also was reasonably priced.
Cons
The practice management and patient information modules are not synced.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
9
Samuel
Eye Care for You, 2-9 employees
Mar 17, 2021
MaximEyes Review
MaximEyes Review
Pros
It is a great way to switch from paper to electronic records. The software is designed for optometrists and ophthalmologists so it is already customized.
Cons
Customer service is not helpful which is not a good sign for a busy practice like ours.
Ease of use
8
Value for money
9
Customer Support
8
Functionality
9
Jessica
Family Vision and Eye Center, 2-9 employees
Mar 16, 2021
Right choice for optometry
Right choice for optometry
Pros
Everything is integrated into MaximEyes and we can customize the options according to our practice. The customer support knows the product in and out and immediately answer any question.
Cons
It is a bit difficult to get used to.
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Kaleb
Cascade Eye Center, 10-49 employees
Mar 13, 2021
MaximEyes maximizes efficiency
MaximEyes maximizes efficiency
Pros
The patient charts, billing and insurance is easy to manage. They add updates regularly and solve any existing issues.
Cons
The schedule is not very easy to use and we are unable to edit the details.
Ease of use
9
Value for money
8
Customer Support
10
Functionality
8
Marlene
Eyecare Associates LLC, 50-99 employees
Mar 13, 2021
Get MaximEyes for your optometry clinic!
Get MaximEyes for your optometry clinic!
Pros
It has all the modules for physical examination, billing and also inventory so we can do everything with one system. There are also integration options with other management systems.
Cons
NA
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Julie
Visual Eyes Optometry, 2-9 employees
Mar 12, 2021
Excellent customer support
Excellent customer support
Pros
The software is great but what really won me over was their customer support. They are well-versed in all the technical aspects of the product and always available to assist you.
Cons
I wish the practice management and EHR software could be combined into one solution so I did not have to shift between them.
Ease of use
8
Value for money
8
Customer Support
9
Functionality
8
Justin
Klamath Eye Center, 100-499 employees
Mar 09, 2021
Hands down the best Optometry EHR
Hands down the best Optometry EHR
Pros
I am extremely happy with my experience with MaximEyes because they have made a platform that is specifically for ophthalmologists and optometrists. I did not face any trouble adapting to it and they are quick to roll out new updates to make it even more user-friendly.
Cons
I hardly ever face any issue and when I do the customer service is quick to resolve my issue and ease all my concerns.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
David
Becker Eye Care, 2-9 employees
Mar 06, 2021
Awesome experience.
Awesome experience.
Pros
What makes it so great is honestly the customer service. They make sure that the issues are resolved super quickly. The software is easy and customizable. Absolutely love this software.
Cons
It can get a little difficult to understand for a beginner. Some features are not as smooth but overall, its great.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
Kaleb
Cascade Eye Center, - employees
Sep 04, 2020
Total waste of money
Total waste of money
Pros
The only good thing about this software is customer services.
Cons
The worst software lacks so many features and is pricey for no reason at all.
Ease of use
6
Value for money
5
Customer Support
5
Functionality
6
Daisy
Consultant, 1 employee employees
Aug 04, 2020
Filters
Takes time to learn but all good!
Takes time to learn but all good!
Pros
The works support staff is extremely supportive and professional.
Cons
The layout is not user friendly it takes a lot of time to get used to this software but once you get the hang of it, its all good!
Ease of use
9
Value for money
7
Customer Support
9
Functionality
8
Samuel
Dr. Roberta Horwitz - Eye Care For You, 2-9 employees
May 01, 2021
Great Value for money
Great Value for money
Pros
It is a simple to use programme. Weve been using this product since a long time and have seen several improvements in that period.
Cons
I believe some of the features can be improved and made automated.
Ease of use
7
Value for money
9
Customer Support
8
Functionality
7
Marlene
Eyecare Associates PC, 10-49 employees
May 01, 2021
Optimised our workflow
Optimised our workflow
Pros
The help is fantastic, and they do an excellent job of guiding us through the whole thing. The system itself is easy to operate and user friendly.
Cons
It is much better than any other programme I have used. Great Work Team!
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Erik
Smart Eyecare, 50-99 employees
May 01, 2021
MaximEyes Review!
MaximEyes Review!
Pros
I like that the system is easily adaptable to my practice and gets the job done in a short amount of time
Cons
Running reports can be a bit difficult, and I do wish there were a few more choices available.
Ease of use
6
Value for money
7
Customer Support
7
Functionality
6
Mindy
Pacific Eye Clinic, 2-9 employees
May 01, 2021
MaximEyes Your Work Potential
MaximEyes Your Work Potential
Pros
User Friendly and easy to manage plus its simple to adjust to your schedule plus amazing support team.
Cons
Nothing to complain about; a satisfied customer.
Ease of use
8
Value for money
10
Customer Support
9
Functionality
8
Jeanette
20/20 Optometry of Silicon Valley, 2-9 employees
Apr 07, 2021
Very easy and usable
Very easy and usable
Pros
They are always improving the system. The user interface is great and makes finding everything very convenient.
Cons
The software always requires updates and they are too technical to understand.
Ease of use
8
Value for money
10
Customer Support
9
Functionality
8
Barbara
Dr Barbara Yanak, 2-9 employees
Mar 27, 2021
You receive personal attention
You receive personal attention
Pros
The staff listens to you and they remain on call for as long as it takes to resolve an issue.
Cons
There were some minor issues with the customization but they have been fixed.
Ease of use
8
Value for money
9
Customer Support
9
Functionality
7
Lowell
Envision Eye Care, 2-9 employees
Mar 25, 2021
WE LOVE MAXIMEYES
WE LOVE MAXIMEYES
Pros
It is a versatile software and designed by people who understand eye care. The administrative staff can use it easily too.
Cons
Adding codes is complicated but once you get used to it, it will work.
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Greg
Centar, Imler, Gjurich and Caldwell, 10-49 employees
Mar 23, 2021
Need an IT professional to run it
Need an IT professional to run it
Pros
It is great for larger practices because you can integrate it with other third-party software.
Cons
It is so technical that you need to be on the phone with the customer support almost every other day.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
6
Tregg
Yakima Vision Center, 2-9 employees
Mar 19, 2021
Good features and responsive team
Good features and responsive team
Pros
The codes are up-to-date and the doctors can quickly fill out forms. It also was reasonably priced.
Cons
The practice management and patient information modules are not synced.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
9
Samuel
Eye Care for You, 2-9 employees
Mar 17, 2021
MaximEyes Review
MaximEyes Review
Pros
It is a great way to switch from paper to electronic records. The software is designed for optometrists and ophthalmologists so it is already customized.
Cons
Customer service is not helpful which is not a good sign for a busy practice like ours.
Ease of use
8
Value for money
9
Customer Support
8
Functionality
9
Jessica
Family Vision and Eye Center, 2-9 employees
Mar 16, 2021
Right choice for optometry
Right choice for optometry
Pros
Everything is integrated into MaximEyes and we can customize the options according to our practice. The customer support knows the product in and out and immediately answer any question.
Cons
It is a bit difficult to get used to.
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Kaleb
Cascade Eye Center, 10-49 employees
Mar 13, 2021
MaximEyes maximizes efficiency
MaximEyes maximizes efficiency
Pros
The patient charts, billing and insurance is easy to manage. They add updates regularly and solve any existing issues.
Cons
The schedule is not very easy to use and we are unable to edit the details.
Ease of use
9
Value for money
8
Customer Support
10
Functionality
8
Marlene
Eyecare Associates LLC, 50-99 employees
Mar 13, 2021
Get MaximEyes for your optometry clinic!
Get MaximEyes for your optometry clinic!
Pros
It has all the modules for physical examination, billing and also inventory so we can do everything with one system. There are also integration options with other management systems.
Cons
NA
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Julie
Visual Eyes Optometry, 2-9 employees
Mar 12, 2021
Excellent customer support
Excellent customer support
Pros
The software is great but what really won me over was their customer support. They are well-versed in all the technical aspects of the product and always available to assist you.
Cons
I wish the practice management and EHR software could be combined into one solution so I did not have to shift between them.
Ease of use
8
Value for money
8
Customer Support
9
Functionality
8
Justin
Klamath Eye Center, 100-499 employees
Mar 09, 2021
Hands down the best Optometry EHR
Hands down the best Optometry EHR
Pros
I am extremely happy with my experience with MaximEyes because they have made a platform that is specifically for ophthalmologists and optometrists. I did not face any trouble adapting to it and they are quick to roll out new updates to make it even more user-friendly.
Cons
I hardly ever face any issue and when I do the customer service is quick to resolve my issue and ease all my concerns.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
David
Becker Eye Care, 2-9 employees
Mar 06, 2021
Awesome experience.
Awesome experience.
Pros
What makes it so great is honestly the customer service. They make sure that the issues are resolved super quickly. The software is easy and customizable. Absolutely love this software.
Cons
It can get a little difficult to understand for a beginner. Some features are not as smooth but overall, its great.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
Kaleb
Cascade Eye Center, - employees
Sep 04, 2020
Total waste of money
Total waste of money
Pros
The only good thing about this software is customer services.
Cons
The worst software lacks so many features and is pricey for no reason at all.
Ease of use
6
Value for money
5
Customer Support
5
Functionality
6
Daisy
Consultant, 1 employee employees
Aug 04, 2020