Sarah
Healthcare, 1-10 employees
Less than 6 months
“Great customer service, exceptional EHR”
Pros
The customer service is excellent!
Cons
The practice management system is complicated and needs to be simplified.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
10
Functionality
7
Wayne
Healthcare, 1-10 employees
More than a year
“MaximEyes Review”
Pros
The system is very complete.
Cons
Navigation can be confusing.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
10
Functionality
10
Suzanne
Healthcare, N/A employees
More than a year
“Great customer service”
Pros
The tech service is always available to help with any issues.
Cons
Transferring between Sequel and FileMaker Pro programs is difficult.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
10
Functionality
10
Mark
Healthcare, N/A employees
More than a year
“MaximEyes has been a great choice for our practice”
Pros
The support is amazing and they do a great job guiding us through the complexities of EMR.
Cons
When we first started with MaximEyes we transitioned from all paper records and financials to all electronic. We had so many questions at once that we overwhelmed the support team. Since then, they have improved support and all our calls are answered in a timely and helpful manner.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10