Total 50 reviews
4.8
All reviews are from verified customers
Rating Distribution
5
Stars80%
4
Stars18%
3
Stars0%
2
Stars2%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
10
Customer Support
9
Functionality
9
Valori
Medical Practice, 1-10 employees
More than a year
“Loved using it
Pros
Everything about it from setup to daily use was simple and smooth for us.
Cons
I would love to use MDToolbox for labs and radiology procedures.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
DEANETTE
Mental Health Care, 1-10 employees
More than a year
“Best E-Prescribe
Pros
It's easy to use without any lag, and the cost is very competitive.
Cons
There is not really anything significant to mention, and I have no intention of switching to a different product because I am quite satisfied with this one.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
David
Medical Practice, 11-50 employees
More than a year
“Medical Dorector
Pros
MDToolbox-Rx is user-friendly, and I appreciate the quality of customer service.
Cons
It's not always easy to reach a customer service rep.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
8
Don
Medical Practice, 1-10 employees
More than a year
“Highly satisfying app for prescribing
Pros
It's easy to use, simplifying patient and pharmacy interactions. Tech support is readily available and professional.
Cons
Since I don't check the app daily, it would be helpful to receive a text or email when I get a message about a prescription.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Phyllis
Medical Practice, 1-10 employees
More than a year
“Effectively send prescriptions including controlled substances
Pros
It allows electronic transmission of controlled and compounded prescriptions, and manages renewal requests effectively.
Cons
I wish there was a way to get renewal requests notifications without logging into the application. It would be great if it synchronized with my EMR to show prescriptions sent there.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Noreene
Medical Practice, 1-10 employees
More than a year
“MDToolbox is wonderful!
Pros
Using it is effortless and helps me manage our office's daily workflow effectively amidst our busy schedule.
Cons
I frequently experience significant difficulties with obtaining diabetic supplies.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, N/A employees
More than a year
“Clinician's Perspective of MDToolbox
Pros
It's really simple to use, and I find it quite dependable. Having EPCS capability is a significant advantage for my practice.
Cons
I often find it challenging to locate specific pharmacies.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Stacy
Medical Practice, 1-10 employees
More than a year
“Great Product for Solo Practitioner
Pros
Navigation is intuitive, and it's easy to use. It boasts several excellent features that save me considerable time.
Cons
Entering my date of birth is a frustrating process. If I accidentally input a wrong digit, I have to erase everything and start over, and the same issue occurs with my phone number.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Michael
Medical Practice, 1-10 employees
More than a year
“MD Tool Box
Pros
It's easy to operate, cost-effective, and seamlessly integrated into my practice, vastly simplifying medication refills.
Cons
There is nothing specific to mention, but sometimes it is difficult for me to get the patient's preferred pharmacy to appear in the system.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Stephen
Health, Wellness and Fitness, 1-10 employees
More than a year
“Review
Pros
Implementing it is smooth, and it complies with HIPAA regulations.
Cons
The software did not connect seamlessly with my patient management system.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
joy
Medical Practice, 1-10 employees
More than a year
“hits all the important notes
Pros
Its ease of operation, reliability, and medication tracking are impressive.
Cons
I would prefer the website to be more forgiving. For instance, when I need to change pharmacies for patients, which is quite common due to drug shortages, it isn't always straightforward to use.
Rating Distribution
Ease of use
7
Value for money
10
Customer Support
8
Functionality
10
Ed
Hospital & Health Care, 1-10 employees
More than a year
“A great platform
Pros
It's easy for me to use and for our staff as well.
Cons
I have no complaints about the system whatsoever, and the customer service provided is absolutely fantastic.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Laura
Mental Health Care, 11-50 employees
More than a year
“Prescription writing made easy
Pros
Prescribing is simple for me. I can easily track refill schedules and view client histories. The template layout is very well organized.
Cons
Occasionally, my submitted scripts do not go through as expected.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Teresa
Medical Practice, 1-10 employees
More than a year
“Have no complaints
Pros
Both local and mail-away pharmacies find it easy to use.
Cons
I have no particular issues with the product or service.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
ROBERT
Medical Practice, 1-10 employees
More than a year
“mdtoolbox
Pros
It simplifies the process of electronically prescribing medications, enabling me to efficiently manage and transmit prescriptions through electronic means.
Cons
I do not encounter any issues with the MDToolbox product.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Courtney
Hospital & Health Care, 500+ employees
More than a year
“Easy to use
Pros
The interface is user-friendly and quick to learn.
Cons
I have nothing to report because I haven't had any problems in the 14 years I have been using it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Martin
Health, Wellness and Fitness, 1-10 employees
More than a year
“MD Toolbox ease f use
Pros
Once you understand the system, prescribing medications for my clients becomes very simple.
Cons
Initially, it was cumbersome to use, but after learning the ins and outs, it became very easy. Like anything else, it takes some time to master the tricks that make it work the way you want.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Reem
Medical Practice, 1-10 employees
More than a year
“Easiet eRx tool
Pros
Logging in and prescribing medications for patients is very straightforward. The system is intuitive and easy to navigate. Desktop version handles controlled substance prescriptions effectively. I've recommended it to colleagues who also find it excellent.
Cons
The mobile version is cumbersome and does not allow me to prescribe controlled substances. Additionally, it does not support facial recognition sign-in. Integration with EMR would be a great improvement.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Lisa
Mental Health Care, 1-10 employees
More than a year
“Great customer service and user friendly
Pros
They offer prompt and efficient customer service, which I've used multiple times. This is crucial to me. The fact that it's easy to use and set up is a huge benefit. Being not very tech-savvy, this matters a lot.
Cons
Although it does not integrate with the EHR that I use, this is a minor issue and not high on my list of priorities.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Richard
Medical Practice, 1-10 employees
More than a year
“MD Tool Box a practitioner's perspective
Pros
Overall, it's easy to use and functions well, significantly reducing the documentation workload in my medical practice.
Cons
The program tends to time out, necessitating a reboot.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10