MDToolbox-Rx Software

MDToolbox Reviews

excellence-awards
Claimed

Claimed

Total 50 reviews

4.8

All reviews are from verified customers

Rating Distribution

5

Stars

80%

4

Stars

18%

3

Stars

0%

2

Stars

2%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

10

Customer Support

9

Functionality

9

V
Valori

Healthcare, 1-10 employees

More than a year

5.0

“Loved using it”

Pros

Everything about it from setup to daily use was simple and smooth for us.

Cons

I would love to use MDToolbox for labs and radiology procedures.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D
DEANETTE

Healthcare, 1-10 employees

More than a year

5.0

“Best E-Prescribe”

Pros

It's easy to use without any lag, and the cost is very competitive.

Cons

There is not really anything significant to mention, and I have no intention of switching to a different product because I am quite satisfied with this one.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D
David

Healthcare, 11-50 employees

More than a year

4.0

“Medical Dorector”

Pros

MDToolbox-Rx is user-friendly, and I appreciate the quality of customer service.

Cons

It's not always easy to reach a customer service rep.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

8

D
Don

Healthcare, 1-10 employees

More than a year

5.0

“Highly satisfying app for prescribing”

Pros

It's easy to use, simplifying patient and pharmacy interactions. Tech support is readily available and professional.

Cons

Since I don't check the app daily, it would be helpful to receive a text or email when I get a message about a prescription.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

P
Phyllis

Healthcare, 1-10 employees

More than a year

5.0

“Effectively send prescriptions including controlled substances”

Pros

It allows electronic transmission of controlled and compounded prescriptions, and manages renewal requests effectively.

Cons

I wish there was a way to get renewal requests notifications without logging into the application. It would be great if it synchronized with my EMR to show prescriptions sent there.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

N
Noreene

Healthcare, 1-10 employees

More than a year

5.0

“MDToolbox is wonderful!”

Pros

Using it is effortless and helps me manage our office's daily workflow effectively amidst our busy schedule.

Cons

I frequently experience significant difficulties with obtaining diabetic supplies.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Healthcare, N/A employees

More than a year

5.0

“Clinician's Perspective of MDToolbox”

Pros

It's really simple to use, and I find it quite dependable. Having EPCS capability is a significant advantage for my practice.

Cons

I often find it challenging to locate specific pharmacies.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S
Stacy

Healthcare, 1-10 employees

More than a year

5.0

“Great Product for Solo Practitioner”

Pros

Navigation is intuitive, and it's easy to use. It boasts several excellent features that save me considerable time.

Cons

Entering my date of birth is a frustrating process. If I accidentally input a wrong digit, I have to erase everything and start over, and the same issue occurs with my phone number.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M
Michael

Healthcare, 1-10 employees

More than a year

5.0

“MD Tool Box”

Pros

It's easy to operate, cost-effective, and seamlessly integrated into my practice, vastly simplifying medication refills.

Cons

There is nothing specific to mention, but sometimes it is difficult for me to get the patient's preferred pharmacy to appear in the system.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S
Stephen

Healthcare, 1-10 employees

More than a year

5.0

“Review”

Pros

Implementing it is smooth, and it complies with HIPAA regulations.

Cons

The software did not connect seamlessly with my patient management system.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J
joy

Healthcare, 1-10 employees

More than a year

4.0

“hits all the important notes”

Pros

Its ease of operation, reliability, and medication tracking are impressive.

Cons

I would prefer the website to be more forgiving. For instance, when I need to change pharmacies for patients, which is quite common due to drug shortages, it isn't always straightforward to use.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

8

Functionality

10

E
Ed

Healthcare, 1-10 employees

More than a year

5.0

“A great platform”

Pros

It's easy for me to use and for our staff as well.

Cons

I have no complaints about the system whatsoever, and the customer service provided is absolutely fantastic.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

L
Laura

Healthcare, 11-50 employees

More than a year

5.0

“Prescription writing made easy”

Pros

Prescribing is simple for me. I can easily track refill schedules and view client histories. The template layout is very well organized.

Cons

Occasionally, my submitted scripts do not go through as expected.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

T
Teresa

Healthcare, 1-10 employees

More than a year

5.0

“Have no complaints”

Pros

Both local and mail-away pharmacies find it easy to use.

Cons

I have no particular issues with the product or service.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R
ROBERT

Healthcare, 1-10 employees

More than a year

5.0

“mdtoolbox”

Pros

It simplifies the process of electronically prescribing medications, enabling me to efficiently manage and transmit prescriptions through electronic means.

Cons

I do not encounter any issues with the MDToolbox product.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C
Courtney

Healthcare, 500+ employees

More than a year

5.0

“Easy to use”

Pros

The interface is user-friendly and quick to learn.

Cons

I have nothing to report because I haven't had any problems in the 14 years I have been using it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M
Martin

Healthcare, 1-10 employees

More than a year

5.0

“MD Toolbox ease f use”

Pros

Once you understand the system, prescribing medications for my clients becomes very simple.

Cons

Initially, it was cumbersome to use, but after learning the ins and outs, it became very easy. Like anything else, it takes some time to master the tricks that make it work the way you want.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

R
Reem

Healthcare, 1-10 employees

More than a year

5.0

“Easiet eRx tool”

Pros

Logging in and prescribing medications for patients is very straightforward. The system is intuitive and easy to navigate. Desktop version handles controlled substance prescriptions effectively. I've recommended it to colleagues who also find it excellent.

Cons

The mobile version is cumbersome and does not allow me to prescribe controlled substances. Additionally, it does not support facial recognition sign-in. Integration with EMR would be a great improvement.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

L
Lisa

Healthcare, 1-10 employees

More than a year

5.0

“Great customer service and user friendly”

Pros

They offer prompt and efficient customer service, which I've used multiple times. This is crucial to me. The fact that it's easy to use and set up is a huge benefit. Being not very tech-savvy, this matters a lot.

Cons

Although it does not integrate with the EHR that I use, this is a minor issue and not high on my list of priorities.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

R
Richard

Healthcare, 1-10 employees

More than a year

5.0

“MD Tool Box a practitioner's perspective”

Pros

Overall, it's easy to use and functions well, significantly reducing the documentation workload in my medical practice.

Cons

The program tends to time out, necessitating a reboot.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10