Last Updated

Key Takeaways

Generated from the text of customer reviews

MDToolbox is an electronic prescribing (eRx) software designed for, and commonly used by clinicians, pharmacies, and front-office staff across general practice and specialty care. Users frequently highlight its ease of setup, intuitive interface, mobile prescription management, and efficient workflow for prior authorizations. However, some have also noted occasional connectivity issues.

Our Verdict

MDToolbox is a reliable choice for independent practices and small to mid-sized clinics seeking a straightforward e-prescribing system. Its pricing is viewed as fair for its functionality, especially for providers managing multiple prescriptions daily. We recommend it for healthcare teams prioritizing simplicity, compliance, and fast electronic prescription workflows.

MDToolbox Specifications

  • Appointment Management/Scheduling
  • e-Prescriptions
  • Lab Integration
  • Patient Portal

MDToolbox Features

Electronic Prescribing

MDTools-Rx is a certified e-prescribing solution that connects physicians with over 70,000 pharmacies nationwide, allowing them to send and receive prescription orders and refills easily. The software provides features such as access to drug reference information, decision support tools, patient education resources, and real-time checking for medication interactions and formulary compliance.

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Electronic Prescribing Of Controlled Substances

The software is fully certified to securely send prescriptions for Schedule II-V controlled substances electronically. It has undergone audits by a Qualified DEA Auditor and is also certified by Surescripts® for the electronic transmission of controlled substances. Healthcare providers can utilize a standardized workflow for all prescribing tasks, improving security and overall patient safety.

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Electronic Prior Authorization

MDToolbox software offers a user-friendly electronic prior authorization module that enables healthcare providers to quickly obtain prior authorization from insurance companies for their patients. The module alerts prescribers when prior authorization is required and streamlines the process with electronic smart forms. These forms are pre-filled and only present pertinent questions, ensuring a quick and efficient approval process.

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Direct Messaging

The vendor’s email messaging module provides healthcare providers with a secure platform to exchange messages and health information. This feature ensures the highest levels of encryption and security, facilitating confidential and protected communication among healthcare professionals. Overall, it enhances collaboration and information sharing within a secure digital environment.

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Pros And Cons of MDToolbox

Pros

  • An intuitive interface for seamless navigation

  • Offers EPCS functionality for secure controlled substance prescriptions

  • Efficient electronic prior authorization process for insurance approval

  • Mobile access supports prescribing on-the-go for flexibility.

  • Responsive customer support

Cons

  • Compatibility issues with certain EHR systems may arise

  • Extra sign-in/authentication steps can interrupt speed, especially for secure actions

MDToolbox Pricing

E-Prescribe Pro

E-Prescribe Complete

  • Everything you need for standalone e-Prescribing of noncontrolled substances

  • E-Prescribe Non-Controlled Prescriptions

  • Electronic Refills + e-Cancels

  • Electronic Prior Approvals

  • Meaningful Use Stage 3 Certified

  • Web-Based - Prescribe Whenever and Wherever You Need

  • U.S. Based Support: Phone, Email, & Chat

  • Built-In Time Saving Tools: Favorite Lists, SIG Builder,Dosing Calculator and More

  • View Patient Formularies and Prescription Pricing

  • State PMP Integrations

  • E-Prescribe Pro Features, plus:

  • e-Prescribing of Controlled Substances (EPCS)

Disclaimer: The pricing details were last updated on Aug 21, 2026 from the vendor's website. Please contact us for a tailored pricing list.

MDToolbox Reviews

Total 50 reviews

4.8

All reviews are from verified customers

Rating Distribution

5

Stars

80%

4

Stars

18%

3

Stars

0%

2

Stars

2%

1

Stars

0%

Share your experience

J

Jeffrey

Healthcare, 1-10 employees

Less than a year

2.0
April 2024

“Good for nothing”

Pros

I appreciated its usability; however, some days it takes hours to order a single medication, like today.

Cons

On days when I can't log in, and 'support' just says they're working on it. Then the same thing happens a week later. Extremely slow.

Rating Distribution

Ease of use

2

Value for money

2

Customer Support

2

Functionality

5

C

Cece

Healthcare, 11-50 employees

More than a year

5.0
March 2024

“Great value for money”

Pros

Its user-friendliness and reliability make it our preferred software for handling prescriptions.

Cons

Absolutely nothing. This product is excellent. We're thrilled with it!

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Justin

Healthcare, 101-500 employees

More than a year

4.0
February 2024

“Innovative!”

Pros

Setting up, maintaining, and training providers on it is super easy for us and it effectively performs its intended tasks.

Cons

NO CONS. I really like the ability to integrate and customize is great.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

5

Functionality

5

Frequently Asked Questions

Who are the typical customers of MDToolbox?

The typical customers of MDToolbox include small and mid-sized healthcare facilities.

What are the main features of MDToolbox?

The main features of MDToolbox include electronic prescribing, EPCS, electronic prior authorization, direct messaging, real-time prescription benefits, and a comprehensive library to check medicines by name, generic status, and brand.

Is MDToolbox cloud-based?

Yes, MDToolbox e-prescribing software is cloud-based.

How much does MDToolbox cost?

MDToolbox price starts at $30/prescriber/month for E-Prescribe Pro and $38/prescriber/month for E-Prescribe Complete. A 30-day free trial and discounts on annual subscriptions are also available. Request a customized MDToolbox pricing quote based on your requirements.

What level of support does MDToolbox offer?

MD Toolbox offers phone and email support options.

How does MDToolbox help health systems?

MDToolbox-Rx offers tools to help health systems meet Merit-based Incentive Payment System (MIPS) and Medicare Access and CHIP Reauthorization Act (MACRA) requirements. It has a good overall rating and streamlines day-to-day prescribing workflows for providers.

Which languages does MDToolbox support?

MDToolbox supports English language.

Does MDToolbox have a mobile app?

Yes, MDToolbox-Rx Mobile is available for Android and iOS devices.Yes, MDToolbox-Rx Mobile is available for Android and iOS devices.

What other apps does MDToolbox integrate with?

MDToolbox supports integrations with various EHR and practice management systems, though specific integrations are not publicly listed.

Does MDToolbox offer an API?

Yes, MDToolbox provides API integration options for healthcare software systems.