MDToolbox Reviews

“Good for nothing

Pros

I appreciated its usability; however, some days it takes hours to order a single medication, like today.

Cons

On days when I can't log in, and 'support' just says they're working on it. Then the same thing happens a week later. Extremely slow.

“Great value for money

Pros

Its user-friendliness and reliability make it our preferred software for handling prescriptions.

Cons

Absolutely nothing. This product is excellent. We're thrilled with it!

“Innovative!

Pros

Setting up, maintaining, and training providers on it is super easy for us and it effectively performs its intended tasks.

Cons

NO CONS. I really like the ability to integrate and customize is great.

“One of the staples in my work

Pros

MDToolbox -Rx enables me to offer consultation services beyond my regular practice, which has been crucial. It helps me support underserved areas with limited provider availability.

Cons

Maybe I missed the option for a tutorial on how to use MDToolbox effectively? It took me some time to figure out how to renew, adjust dosages, and understand alerts.

“User-friendly and efficient

Pros

It is really user-friendly for us and meets all of the federal requirements for e-prescribing programs.

Cons

I wish the print button and the medication lookup arrow were different.

“Its good but somethings can improve

Pros

This program is web-based, allowing me to use it from multiple devices and locations.

Cons

The speed is an issue. Making global changes like switching a batch of prescriptions from active to historical requires a page reload each time. This makes the process very sluggish.

“Best for escribing

Pros

I like that its easy to use, with excellent customer service and is cost-effective.

Cons

It's a bit challenging to use on my phone, especially when changing pharmacies. I struggle with updating the location.

“I really liked using it

Pros

It has made prescribing really convenient, security measures are easy to manage, and contacting customer service is hassle-free.

Cons

MD Toolbox is solid, but the preset way it handles prescribing directions is a bit of a letdown. It's not as flexible as I'd like, and it slows down the workflow when you're trying to customize for specific patients. Really hoping for an update to make this more user-friendly.

“Better than most

Pros

Once set up, I can easily write prescriptions, including controlled substances.

Cons

Initially setting up the system can be a bit challenging, and there are occasional issues with missing or misplacing records that are out of date order.

“Smoooth

Pros

It's easy and consistent to use, enabling quick access to patient records and prescription history via the web.

Cons

No issues, most features are simple. Some prescription instructions are hard to modify for us.

“A really useful tool

Pros

It is user-friendly, with powerful security features and reliable transmission most of the time. I think it is continuously improving.

Cons

It really fulfills a service I need, and there's no other product like it for comparison.

“Needs some improvements

Pros

It's affordable and relatively simple to use. I appreciate that staff accounts come at no cost.

Cons

Clinicians should be able to assign prescriptions to other prescribers within the practice from their own account. It's frustrating that this feature isn't available. APRNs and PAs in Texas can't prescribe CII and need to set these up for their supervising physicians. Currently, our APRNs have to use a staff account, which leads to frequent errors with assigned pharmacies. It would be better to require a selection every time instead of automatically populating the last used pharmacy.

“Recommended for Fast paced workflow

Pros

It possesses a user-friendly interface that allows for extensive customization, making it exceptionally user-friendly for various user preferences and needs.

Cons

Only being able to look up external medication history for two years or less? That's kinda rough. For long-term patients, it'd be awesome to have a bit more history to reference without switching systems. It gets the job done, but more depth here would make it a lot better.

“Solid product

Pros

MD Toolbox keeps things incredibly organized! It handles data like a pro, making sure everything is structured and easy to find. No more sifting through piles of info—this setup keeps me on top of patient details and ready for the next step.

Cons

Unsure if I can integrate it into the EMR I prefer.

“Really helpful

Pros

The drug database on MD Toolbox is next-level. It remembers pharmacies, common prescriptions, basically, it's got your back on the usual go-tos. The comprehensive setup means less typing, fewer mistakes, and an all-around quicker process. Love this feature!

Cons

I have to log in frequently; it doesn't integrate well with my current practice's computer program.

“Reliable tool

Pros

The MD Toolbox system is really easy to use for us, functions reliably, and offers excellent technical support.

Cons

I was a little bit confused when I had just started to setup the system.

“Works my single practice

Pros

I find it easy to renew and order medications through this software.

Cons

It takes longer to input information because I don't have an electronic health record. However, that's my issue, not the product's fault. I do appreciate how easy e-prescribing is with MDToolbox; it's a good system.

“Very easy to use!

Pros

I can quickly access information for prescription renewals and repeat unchanged prescriptions easily, and the pharmacy search function is highly useful. Canceling prescriptions is possible when needed.

Cons

There's nothing major to comment on, perhaps the cost could be lower.

“Super helpful

Pros

It's convenient to use on my phone, and I haven't encountered any issues.

Cons

I don't know. Sometimes it's time-consuming.

“Affordable and adaptable

Pros

The affordability and ease of setup and use are key benefits for us. It's reliable, and customer support is responsive.

Cons

The lack of 24/7 support is a drawback. If I have an issue on a weekend (though it's rare), I can't access support. This is challenging because some patients aren't nearby to collect handwritten prescriptions, which could take 1-3 days even if sent overnight.

“Loved using it

Pros

Everything about it from setup to daily use was simple and smooth for us.

Cons

I would love to use MDToolbox for labs and radiology procedures.

“Best E-Prescribe

Pros

It's easy to use without any lag, and the cost is very competitive.

Cons

There is not really anything significant to mention, and I have no intention of switching to a different product because I am quite satisfied with this one.

“Medical Dorector

Pros

MDToolbox-Rx is user-friendly, and I appreciate the quality of customer service.

Cons

It's not always easy to reach a customer service rep.

“Highly satisfying app for prescribing

Pros

It's easy to use, simplifying patient and pharmacy interactions. Tech support is readily available and professional.

Cons

Since I don't check the app daily, it would be helpful to receive a text or email when I get a message about a prescription.

“Effectively send prescriptions including controlled substances

Pros

It allows electronic transmission of controlled and compounded prescriptions, and manages renewal requests effectively.

Cons

I wish there was a way to get renewal requests notifications without logging into the application. It would be great if it synchronized with my EMR to show prescriptions sent there.

“MDToolbox is wonderful!

Pros

Using it is effortless and helps me manage our office's daily workflow effectively amidst our busy schedule.

Cons

I frequently experience significant difficulties with obtaining diabetic supplies.

“Clinician's Perspective of MDToolbox

Pros

It's really simple to use, and I find it quite dependable. Having EPCS capability is a significant advantage for my practice.

Cons

I often find it challenging to locate specific pharmacies.

“Great Product for Solo Practitioner

Pros

Navigation is intuitive, and it's easy to use. It boasts several excellent features that save me considerable time.

Cons

Entering my date of birth is a frustrating process. If I accidentally input a wrong digit, I have to erase everything and start over, and the same issue occurs with my phone number.

“MD Tool Box

Pros

It's easy to operate, cost-effective, and seamlessly integrated into my practice, vastly simplifying medication refills.

Cons

There is nothing specific to mention, but sometimes it is difficult for me to get the patient's preferred pharmacy to appear in the system.

“Review

Pros

Implementing it is smooth, and it complies with HIPAA regulations.

Cons

The software did not connect seamlessly with my patient management system.

“hits all the important notes

Pros

Its ease of operation, reliability, and medication tracking are impressive.

Cons

I would prefer the website to be more forgiving. For instance, when I need to change pharmacies for patients, which is quite common due to drug shortages, it isn't always straightforward to use.

“A great platform

Pros

It's easy for me to use and for our staff as well.

Cons

I have no complaints about the system whatsoever, and the customer service provided is absolutely fantastic.

“Prescription writing made easy

Pros

Prescribing is simple for me. I can easily track refill schedules and view client histories. The template layout is very well organized.

Cons

Occasionally, my submitted scripts do not go through as expected.

“Have no complaints

Pros

Both local and mail-away pharmacies find it easy to use.

Cons

I have no particular issues with the product or service.

“mdtoolbox

Pros

It simplifies the process of electronically prescribing medications, enabling me to efficiently manage and transmit prescriptions through electronic means.

Cons

I do not encounter any issues with the MDToolbox product.

“Easy to use

Pros

The interface is user-friendly and quick to learn.

Cons

I have nothing to report because I haven't had any problems in the 14 years I have been using it.

“MD Toolbox ease f use

Pros

Once you understand the system, prescribing medications for my clients becomes very simple.

Cons

Initially, it was cumbersome to use, but after learning the ins and outs, it became very easy. Like anything else, it takes some time to master the tricks that make it work the way you want.

“Easiet eRx tool

Pros

Logging in and prescribing medications for patients is very straightforward. The system is intuitive and easy to navigate. Desktop version handles controlled substance prescriptions effectively. I've recommended it to colleagues who also find it excellent.

Cons

The mobile version is cumbersome and does not allow me to prescribe controlled substances. Additionally, it does not support facial recognition sign-in. Integration with EMR would be a great improvement.

“Great customer service and user friendly

Pros

They offer prompt and efficient customer service, which I've used multiple times. This is crucial to me. The fact that it's easy to use and set up is a huge benefit. Being not very tech-savvy, this matters a lot.

Cons

Although it does not integrate with the EHR that I use, this is a minor issue and not high on my list of priorities.

“MD Tool Box a practitioner's perspective

Pros

Overall, it's easy to use and functions well, significantly reducing the documentation workload in my medical practice.

Cons

The program tends to time out, necessitating a reboot.

“JHC

Pros

The support team and MD toolbox are both easy to use.

Cons

N/A. I do not have any negative aspects to report regarding MDToolbox.

“Happy to have found MD Toolbox

Pros

As a single-provider optometry office, it's a cost-effective solution for staying compliant with e-prescribing.

Cons

I prefer writing paper prescriptions, so my issues are not with MDToolbox but with any online e-prescribing system.

“Completely satisfied with MDToolbox-Rx

Pros

I appreciate how straightforward and user-friendly this program is. It covers all the medications I need to prescribe and offers many additional features. We prescribe MAT and being able to send prescriptions directly to pharmacies without issues has been invaluable. Patients appreciate this service as much as we do.

Cons

So far, there have been no significant cons, and I have been completely satisfied.

“Easy to get up and running and easy to use.

Pros

The assistance I received during setup was excellent. The staff guided me through the process swiftly and accurately entered my patient information. Plus, the program is always up and running!

Cons

I can't think of any issues! It has worked seamlessly ever since I began using it in August 2020.

“Best User Friendly Prescribing Software

Pros

It's highly efficient and user-friendly, with excellent resources that make e-prescribing quick and straightforward. Every interaction with customer service is met with exceptional service and timely resolution of any queries or concerns by their outstanding support team.

Cons

There is nothing I dislike about MDToolbox-Rx.

“A good product for medical-psychiatric practice

Pros

The login process to access the program where all my patient information resides is simple and secure, ensuring patient and data privacy. Having a complete medication history for patients is an invaluable tool to monitor medication adherence.

Cons

Up to now, I have not had any negative experiences while using MDToolbox-Rx. It gives me comfort knowing that only the pharmacy is aware of the medication plan, and selecting a patient is straightforward.

“Dr. H Review

Pros

It's convenient and easy to use from any location.

Cons

I really do not have anything to add here.

“Best of the available options

Pros

Implementation is easy, and the system is intuitive to use.

Cons

The ICD-10 diagnosis generator is flawed and non-operational. I always have to Google search for an ICD-10 diagnosis code to input into the program.

“Great Prescribing system

Pros

Very user-friendly, allows e-prescribing from anywhere, and makes medication refill and renewal simple.

Cons

It does not always link to PDMP, but to be fair, none of the other EMR systems link 100% to PDMP either.

“Ease of use

Pros

I appreciate how easy it is to use. I can see my colleague's prescribing history and send prescriptions to any e-scribing enabled location seamlessly.

Cons

There is nothing negative that I can think of. My experience has been mostly positive.