Total 48 reviews

4.2

All reviews are from verified customers

Rating Distribution

5

Stars

46%

4

Stars

35%

3

Stars

15%

2

Stars

2%

1

Stars

2%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

L

Lisa

Hospital & Health Care, 500+ employees

More than a year

5.0
August 2017

Very user friendly

Pros

As a physical therapist for over 25 years Ive used various software programs but Medilinks stands out for helping me keep up with payor requirements.

Cons

My main issue is the inability to send messages to multiple users simultaneously although its not a deal breaker.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DB

Debbie B

Patient Assessment Manager, N/A employees

5.0
July 2017

Friendliest staff EVER

Pros

Pre-uploaded templates are easy to edit and change.

Cons

None.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

KG

Krin G

Aspirus Rehab services, N/A employees

4.0
April 2017

Offers doctors all the tools to successfully manage/run their therapy practices

Pros

Helps you stay updated on new regulatory requirements. Financial reports are updated in real time that makes decision making effective for practice owners.

Cons

Interface requires an uplift.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

TS

Tim S

assoc director of physical therapy, N/A employees

3.0
January 2017

Overall, I like the product. It can be customized/enhanced to meet our growing needs

Pros

Medilink specializes in Rehabilitation centres like ours. One stop shop for our Rehab EMR that can submit claims, track orders and oversee practice productivity.

Cons

My tickets were not resolved on time.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

6

Functionality

7

AW

Aimee W

Medical Practice, 101-500 employees

3.0
January 2017

Medilinks in outpatient clinics

Pros

Medilinks keeps us informed about the Medicare and joint commission documentation requirements.

Cons

Working on reports, task lists and other documents is slow.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

6

AB

Amy B

Therapy ManagerHospital & Health Care, 500+ employees

5.0
December 2016

Great Addition to our Rehab EMR

Pros

The software is user-friendly and it is easy for employees to quickly learn and use the software.

Cons

Few sections in documentation tab are little time consuming and make data entry tedious.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

10

MG

Misti G

OP Rehab Office Manager, 11-50 employees

5.0
November 2016

Great

Pros

Tracing and finding data in Medialink is simple.

Cons

No cons.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

10

LW

Lisa W

PT Hospital & Health Care, 500+ employees

5.0
April 2016

Very user friendly

Pros

User friendly and easy to use. Medialink has everything a payor would need.

Cons

The only negative about the software is that I am unable to send messages to multiple users simulataneously.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

9