MediLinks reviews

“Ideal fit for my business

Pros

MediLinks EMR Software is fantastic because it takes a lot of the tension out of my day-to-day operations. It gives my customers the independence they require to plan everything at their own speed and according to their own time without needing to call me to do it for them. Also I like how I can access my reports and see how my money is doing and where I can make improvements using their analytics. I must say, very impressive.

Cons

If they had a text-back feature for the clients who receive my text message promotions, that would be a great add-on. They sometimes text back the automatic number, and the message is lost in the void, and I have no idea they were trying to respond. At the very least, I believe a message center will be very beneficial.

“Excellent for outpatient therapy practices

Pros

When MediLinks EMR Software is used properly, the system operates well in a highly optimized manner and streamlines our workflow.

Cons

It sometimes has minor glitches here and there, but nothing to serious enough to mess with the workflow.

“Serves its purpose well

Pros

MediLinks is simple to operate and really easy to use. Also it contains amazing features that streamline the workflow.

Cons

The only con I noticed is that it doesnt automatically save notes and has to be done manually.

“Pleasant experience so far!!!

Pros

We've had an amazing time, particularly with the customer service side of things. I like how simple it is to place orders. Plus the eMAR is easy to use, customize and navigate. The screens are clear as daylight and the tool tips are very helpful as well.

Cons

The method of creating reports needs to be simplified as currently I find it very time-consuming.

“Very much satisfied with the product and service

Pros

Very easy to learn and use. Also we can use the software remotely which makes it even more likable. All that is required is a computer to use it.

Cons

Overall MediLinks EMR software is really good, but there have been a few bugs I noticed while installing updates.

“Exceptional customer support!!!

Pros

Customer service of MediLinks is outstanding as these folks think outside the box and was eager to assist us in any way they can. Also, I have to admit that the software has improved significantly over the past few years.

Cons

We love it! No complaints.

“Fits our clinic's needs

Pros

MediLinks software is great as we can customize it to work better for our clinic, with options to improve and reorganize things to better fit our clinic's specific needs.

Cons

Everything about MediLinks is amazing. So no complaints.

“Learning it is a breeze

Pros

I find it easy to learn especially for documentation and scheduling.

Cons

As it is web-based, it can be a real hassle if we lose power or have slower-than-usual internet speeds.

“Easy to learn and use

Pros

MediLinks scheduling and documentation are simple. As when we switched to it, it was easy for us to learn and use it.

Cons

The system does not store stuff for us automatically. And pages take a long time to load if our internet connection is slow which causes frustration at times.

“User-friendly software

Pros

Using this software to schedule and document for my clinic has been a hassle free task. Plus its ease of use made the transition to it seamless, and learning how to operate it was simple and easy too.

Cons

One drawback is that being web-based can be inconvenient during power outages or when experiencing slower internet speeds. In such situations, the softwares performance is hindered, and our tasks that require quick execution can be delayed.

“Not perfect, but it does the job

Pros

Instead of having to do an adjusting post, I really like being able to just reopen journal entries.

Cons

I think the report writer which is used to generate and maintain reports needs to be simpler to use.

“Easy to integrate

Pros

It was really easy to integrate with my current apps. It was simple to set up and begin using. I use the scheduler on a daily basis and adore it.

Cons

The only drawback for me is that I can't print out addresses for outgoing calls, and since I only make outgoing calls, I have to write client addresses by hand every day.

“Well-suited for beginners

Pros

Im particularly fond of the marketing aspects of this. Its fantastic to be able to plan and send out promotional materials.

Cons

It was a little hard for me to learn because I am not really a tech expert. For newcomers, it might be made a little more user-friendly.

“Very pleased

Pros

I really like how the booking system works and it's great that my clients can fill out registration forms before their appointments. Plus it is super easy to use and the rest of the features are pretty self-explanatory.

Cons

There was nothing in particular that I disliked. Everything about this software appeals to me.

“Truly impressed with MediLinks

Pros

I rarely have issues with this program but when I do, I know I can count on customer service to fix it quickly. Also MediLinks software is fairly easy to use, and there's also online video training available, which makes everything even more convenient.

Cons

In terms of online purchases, there are a few features Id like to see.

“MediLinks is a complete package

Pros

Ill always be a loyal customer as long as they keep the app simple to use. Medilinks provides everything at a lower rate. By far, there is no competition.

Cons

The emailing capabilities are a bit clumsy, and it takes some time to learn how to use them properly. It's not a huge issue but as a sole proprietor, it can be a bit tough to manage.

“Quite decent!!

Pros

The app is very simple to use and navigate.

Cons

I failed to find where to add a debit card to the cash-out option, which is a bit annoying.

“Reliable one!!!

Pros

Scheduling clients, managing memberships, bundles and email marketing are all super easy to handle. Plus I really like that each therapist can work independently and get paid separately.

Cons

Square and Google are not compatible. Also other software services, such as email marketing, have similar features at no additional expense. Also I believe the checkout process can also be made a little simpler.

“Streamline our work

Pros

It is a comprehensive EHR and practice management solution that works with our staff to facilitate patients.

Cons

We do not like that it takes a long time to upload and attach documents

“Close to perfection

Pros

All the patient chart templates have made it so easy for us to fill in information and diagnose them. Also the scheduling also makes sure no one misses their appointment.

Cons

Well we do not enjoy how cumbersome report writing is. They should improve it.