Medisoft Reviews

“Medisoft is easy to use

Pros

Learning and using Medisoft has been fairly easy for me. Also the ERA posting feature is really handy because it lets you review all the service lines before posting.

Cons

The ICN numbers are stored at the case level which makes it really difficult and time-consuming to submit corrected or voiced claims. Also the reporting feature has a lot of limitations. Even though you can print reports to an Excel file, the headings appear on every page which causes issues. And the payment section in the transaction window is tough to read, and there's no clear reference to the transaction thats been posted.

“Great software available online

Pros

It is really easy to use this software because I can access it from any device. All I need is an internet connection.

Cons

It would be great if there were an admin panel to manage all user passwords or to change passwords whenever I need.

“Ok, however, it crashes often

Pros

I have been using Medisoft for almost ten years now, and it's been great. The software is easy to use and their customer service support is absolutely amazing.

Cons

This product crashes a lot, and there are some weird glitches that make it really hard for me to use.

“Needs improvements in so many areas

Pros

My experience with Medisoft hasn't been the best as I have run into issues with the reports, which don't really help much when it comes to handling billing tasks.

Cons

With Medisoft I had issues with the reports as they are not really helpful for billing because they don't show the correct numbers or activity.

“Has great features

Pros

For over 20 years, I am using this software and I love how they keep improving it with new features that save our office time and cut down on paperwork. Plus their layout is simple and it offers more features than my small office typically uses.

Cons

Well I actually have an add-on feature from an outside vendor for texting and calling patients to remind them about appointments. Even though it works perfectly, but it would be nice if that was included directly in the software.

“Using it for over 15 years and never faced issues of any kind

Pros

With Medisoft it is easy to integrate patient and insurance details. And as a 15 year old user I never face any sort of trouble.

Cons

Having text reminders for patient appointments, with an interface for them to respond or schedule, would be convenient.

“Fairly easy to use

Pros

I really enjoy using this product. Not only is it fairly easy to use too, but it is technically simple.

Cons

I have not found any particular drawbacks to this software.

“Better than most software's

Pros

Medisoft is really user-friendly and the support team always gets back to me quickly whenever I need help.

Cons

One downside is that when mailing out statements, the software doesn't provide enough detailed information. It would be helpful to have more comprehensive data.

“Provides the best assistance

Pros

What I like the most is how easy it is to log in from different computers, plus I always have a constant backup of my data. And anytime I've needed technical support, they were always their handled everything quickly and professionally.

Cons

There really is not anything I dislike. I have only been using it for about a year, so I am not sure about upgrades, but I am assuming and hoping they'll go smoothly, like everything else.

“Excellent software!!

Pros

Medisoft software is easy to use and customize to fit the specific needs of my practice. Plus, the support staff is awesome and always ready to help. I've been working with this company exclusively since 2004, and I can honestly say it's the best.

Cons

I wish I knew more about the types of reports available. Sometimes it is hard to get all the information I need into one report, but that is probably due to my inexperience with this aspect.

“Reliable choice

Pros

I am Medisoft user for years, and overall, it's a really good quality product.

Cons

The main issue I have had is that it doesn't have automatic grammar correction. If you write a sentence with a mistake, it just stays there, which is frustrating and definitely needs to be fixed manually. Plus I have also experienced glitches where the entire exam or the history of present illness disappears. Like it is there when you first type your notes, but when you go back to look at them a week later, it is gone. This is unacceptable, especially in todays litigious environment. Another big problem is that it doesn't automatically update CPT or ICD-10 codest. Also, sometimes the allergy section won't let me update or add new information which is a huge issue. It should always be available. It takes a few weeks for it to update automatically, but only after I restart the server. So, for those few weeks, I can't update that section at all and this happens often.

“User-friendly!!!

Pros

Medisoft is highly user-friendly and we've been using it in the office for the past 11 years.

Cons

One thing I have noticed is that the software lacks insurance verification.

“Very pleased with Medisoft's

Pros

As a busy Chiropractor, I find Medisoft ideal for scheduling my patients due to its ease of use.

Cons

I can't think of any cons to the Medisoft program at the moment.

“Highly recommended

Pros

Medisoft was easy to use, and all of its features really made a positive difference in our workflow.

Cons

Using Medisoft was fantastic, I didn't notice any downsides.

“Perfect for small businesses

Pros

Working with Medisoft is really easy and it makes appointment scheduling so much simpler. I like it a lot and would definitely recommend it to small businesses.

Cons

There was not much I did not like! It was fantastic and simple.

“Offers a wide range of features

Pros

The range of products and capabilities Medisoft has is really impressive. Also it can be a bit tricky to figure out at first, but once you get the hang of it, the options available are amazing.

Cons

It is really difficult to take full advantage of all the products it offers. Like its a bit overwhelming.

“Great experience so far!!!

Pros

My experience went really great. Whether it's updates, glitches or even issues I have caused myself, Medisoft and the team I have worked with was always available to assist me. Plus I really like the software because it's easy to use and I can quickly move through different tabs and set things up the way I want. Plus, I love how customizable it is to fit my needs. Laslty the free updates are a huge plus, and it's great that I can always get assistance whenever I need it.

Cons

I have no complaints. I would not switch from Medisoft, even with the abundance of industry-tailored software available.

“Helpful but not as simple as I had expected

Pros

The script for controlled substances is really helpful. Plus I can create my own templates, billing codes and diagnosis lists, which makes things a lot easier.

Cons

I have had some issues with the software, like duplication in the list of medications. Also it is not easy to renew them either. The title and date fields are not very user-friendly and sometimes the software closes before I can finish completing the chart.

“Makes my job simple

Pros

It follows the Windows operating system format, which makes it really easy to navigate. The integration with platforms like RelayHealth also makes managing claims so easy for me.

Cons

Designing new reports or lists in design mode isn't as user-friendly as I first thought.

“Has its benefits and drawbacks

Pros

What I love most about this software is that customizing it to our requirements and generating reports is simple.

Cons

My only complaint is that it is not updated according to Medicare and federal government requirements.

“25 Years and still going strong!

Pros

I started using Medisoft in 1996 when insurance billing was manual, and appointments were in a book. Our practice has grown alongside Medisoft, which has been instrumental in our success, handling tasks from insurance billing to eligibility and reports.

Cons

we started using Medisoft early in the practice, so integrating it was easy. I genuinely have no complaints.

“Amazing product!

Pros

I am a fan of Medisoft and Clinical, it is cost-effective and meets all my practice's needs. Tech support is quick, and the program itself is very user-friendly and customizable.

Cons

I have no dislikes regarding Medisoft. Occasionally, the cloud-based program can be slow to start up, but that could be due to internet issues.

“Medisoft is good program

Pros

Entering data for charges and payments is a breeze, and the reports are valuable.

Cons

The Office Hours component should offer more functionality.

“Great billing software

Pros

This software is extremely user-friendly and easy to implement.

Cons

Integration into this system in previous experiences has been very smooth. Finding local vendors for support was challenging, the only complaint when implementing a server-based system.

“Medisoft review

Pros

Medisoft is easy to use and fulfills all my billing software needs.

Cons

Compatibility with other software, such as Indian Health Service's RPMS software package.

“Medisoft Review

Pros

This software is easy to use, with no frequent updates needed.

Cons

Some features are not user-friendly. Otherwise, no other concerns.

“Medisoft on the Fence

Pros

What our practice likes most about this software is its ease of use.

Cons

Some aspects of the program need to be revised, and many ERA issues remain unresolved.

“Medisoft

Pros

It is simple to use the program and train new staff.

Cons

For me contacting customer service for product information relies on vendors and other managers.

“Medisoft since 1999

Pros

I have been using Medisoft since 1999, starting with its DOS version. Despite the changes over the years, I have stuck with it because it's extremely user-friendly and easy to teach and learn.

Cons

As my medical billing business grows, it becomes harder to use. I'd like to be able to use it in the cloud, but that is extremely costly for a small business like mine.

“Good software

Pros

It's user-friendly, making navigation and browsing through the software a breeze.

Cons

There are too many report options, simpler options would be better.

“Program Comparisons

Pros

Compared to other systems, I prefer the simplicity of this system.

Cons

The Statement Management system is complex, and I had to reformat all the templates, although it's a great feature of Medisoft that allows this.

“Excellent Product

Pros

Operating it is very easy and the support system is good.:)

Cons

I can not comment on faults as I have not found any.

“Easy Implementation, Great Training & Education

Pros

The numerous features are appreciated, especially the available reports.

Cons

I feel like there is a lot more I can learn!

“Medisoft Customer Review

Pros

I am impressed with Medisoft's support system. The team is supportive, knowledgeable, and hardworking.

Cons

I like everything about this software. I can't resist its simplicity. From changing screens to performing any activity, the software is so intuitive.

“Honest Review

Pros

Entering demographic information and CPTs/Diagnosis codes in the transaction entry screen is generally easy.

Cons

The reports are challenging to get accurate information from. They are too generalized, and even custom reports have significant accuracy issues.