Medisoft Reviews

Pros

Learning and using Medisoft has been fairly easy for me. Also the ERA posting feature is really handy because it lets you review all the service lines before posting.

Cons

The ICN numbers are stored at the case level which makes it really difficult and time-consuming to submit corrected or voiced claims. Also the reporting feature has a lot of limitations. Even though you can print reports to an Excel file, the headings appear on every page which causes issues. And the payment section in the transaction window is tough to read, and there's no clear reference to the transaction thats been posted.

Pros

It is really easy to use this software because I can access it from any device. All I need is an internet connection.

Cons

It would be great if there were an admin panel to manage all user passwords or to change passwords whenever I need.

Pros

I have been using Medisoft for almost ten years now, and it's been great. The software is easy to use and their customer service support is absolutely amazing.

Cons

This product crashes a lot, and there are some weird glitches that make it really hard for me to use.

Pros

My experience with Medisoft hasn't been the best as I have run into issues with the reports, which don't really help much when it comes to handling billing tasks.

Cons

With Medisoft I had issues with the reports as they are not really helpful for billing because they don't show the correct numbers or activity.

Pros

For over 20 years, I am using this software and I love how they keep improving it with new features that save our office time and cut down on paperwork. Plus their layout is simple and it offers more features than my small office typically uses.

Cons

Well I actually have an add-on feature from an outside vendor for texting and calling patients to remind them about appointments. Even though it works perfectly, but it would be nice if that was included directly in the software.

Pros

With Medisoft it is easy to integrate patient and insurance details. And as a 15 year old user I never face any sort of trouble.

Cons

Having text reminders for patient appointments, with an interface for them to respond or schedule, would be convenient.

Pros

I really enjoy using this product. Not only is it fairly easy to use too, but it is technically simple.

Cons

I have not found any particular drawbacks to this software.

Pros

Medisoft is really user-friendly and the support team always gets back to me quickly whenever I need help.

Cons

One downside is that when mailing out statements, the software doesn't provide enough detailed information. It would be helpful to have more comprehensive data.

Pros

What I like the most is how easy it is to log in from different computers, plus I always have a constant backup of my data. And anytime I've needed technical support, they were always their handled everything quickly and professionally.

Cons

There really is not anything I dislike. I have only been using it for about a year, so I am not sure about upgrades, but I am assuming and hoping they'll go smoothly, like everything else.

Pros

Medisoft software is easy to use and customize to fit the specific needs of my practice. Plus, the support staff is awesome and always ready to help. I've been working with this company exclusively since 2004, and I can honestly say it's the best.

Cons

I wish I knew more about the types of reports available. Sometimes it is hard to get all the information I need into one report, but that is probably due to my inexperience with this aspect.

Pros

I am Medisoft user for years, and overall, it's a really good quality product.

Cons

The main issue I have had is that it doesn't have automatic grammar correction. If you write a sentence with a mistake, it just stays there, which is frustrating and definitely needs to be fixed manually. Plus I have also experienced glitches where the entire exam or the history of present illness disappears. Like it is there when you first type your notes, but when you go back to look at them a week later, it is gone. This is unacceptable, especially in todays litigious environment. Another big problem is that it doesn't automatically update CPT or ICD-10 codest. Also, sometimes the allergy section won't let me update or add new information which is a huge issue. It should always be available. It takes a few weeks for it to update automatically, but only after I restart the server. So, for those few weeks, I can't update that section at all and this happens often.

Pros

Medisoft is highly user-friendly and we've been using it in the office for the past 11 years.

Cons

One thing I have noticed is that the software lacks insurance verification.

Pros

As a busy Chiropractor, I find Medisoft ideal for scheduling my patients due to its ease of use.

Cons

I can't think of any cons to the Medisoft program at the moment.

Pros

Medisoft was easy to use, and all of its features really made a positive difference in our workflow.

Cons

Using Medisoft was fantastic, I didn't notice any downsides.

Pros

Working with Medisoft is really easy and it makes appointment scheduling so much simpler. I like it a lot and would definitely recommend it to small businesses.

Cons

There was not much I did not like! It was fantastic and simple.

Pros

The range of products and capabilities Medisoft has is really impressive. Also it can be a bit tricky to figure out at first, but once you get the hang of it, the options available are amazing.

Cons

It is really difficult to take full advantage of all the products it offers. Like its a bit overwhelming.

Pros

My experience went really great. Whether it's updates, glitches or even issues I have caused myself, Medisoft and the team I have worked with was always available to assist me. Plus I really like the software because it's easy to use and I can quickly move through different tabs and set things up the way I want. Plus, I love how customizable it is to fit my needs. Laslty the free updates are a huge plus, and it's great that I can always get assistance whenever I need it.

Cons

I have no complaints. I would not switch from Medisoft, even with the abundance of industry-tailored software available.

Pros

The script for controlled substances is really helpful. Plus I can create my own templates, billing codes and diagnosis lists, which makes things a lot easier.

Cons

I have had some issues with the software, like duplication in the list of medications. Also it is not easy to renew them either. The title and date fields are not very user-friendly and sometimes the software closes before I can finish completing the chart.

Pros

It follows the Windows operating system format, which makes it really easy to navigate. The integration with platforms like RelayHealth also makes managing claims so easy for me.

Cons

Designing new reports or lists in design mode isn't as user-friendly as I first thought.

Pros

What I love most about this software is that customizing it to our requirements and generating reports is simple.

Cons

My only complaint is that it is not updated according to Medicare and federal government requirements.