Medisoft
Last Updated
Key Takeaways
Generated from the text of customer reviews
Our Verdict
Medisoft Specifications
- Appointment Management/Scheduling
- Billing and Invoicing
- Claims Management
- Patient Demographics
Medisoft Features
MultiLink Charge Entry
This feature lets users create reusable charge sets that combine diagnosis codes with related CPT codes for common visits such as DOT physicals, injections, and well-child appointments. The functionality also supports diagnosis pointers and CPT modifiers while keeping individual codes editable for more complex encounters. This can reduce repeated diagnosis-code entry and lower the risk of claim rejections caused by typing errors.
Patient Responsibility Estimates
This capability generates good-faith cost estimates for planned procedures by checking a patient’s insurance eligibility against the relevant procedure codes. The estimate accounts for coverage adjustments, copays, coinsurance, remaining deductibles, previous payments, and charge history, while also supporting self-pay and uninsured patients. This gives practices a more complete view of expected patient responsibility before services are provided.
Transaction Entry Enhancements
This functionality uses date-based alerts to identify service dates that fall outside configured parameters during transaction entry. Users can customize these rules and copy existing messaging logic when creating new alerts, including checks tied to new CPT and ICD-10 codes. It can reduce coding errors related to invalid service-date ranges and make early-year or end-of-year transaction entry more consistent.
Workflow For Unprocessed Charges
The functionality lets users flag and delete multiple unprocessed charges at the same time instead of clearing them individually. It can shorten charge-cleanup work when billing staff need to remove several pending entries from the queue.
Pros And Cons of Medisoft
Pros
Keyboard entry speeds routine data input
ERA lines remain reviewable before posting
Demographic entry stays quick and straightforward
CPT and diagnosis entry stays accessible
Preset reports surface financial figures quickly
Cons
Statement templates might take extra configuration
Custom report design may take practice
Corrected claims could involve extra ICN handling
Medisoft Reviews
Total 36 reviews
4.4
All reviews are from verified customers
Rating Distribution
5
Stars67%
4
Stars19%
3
Stars6%
2
Stars8%
1
Stars0%
Share your experience
Animation, 1-10 employees
Free Trial
“rapid contact data”
Pros
Using it is easy and fast and on top of that, the information provided is high quality.
Cons
It does exactly what I need so I would definitely recommend it.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Healthcare, 51-100 employees
More than a year
“Medisoft is easy to use”
Pros
Learning and using Medisoft has been fairly easy for me. Also the ERA posting feature is really handy because it lets you review all the service lines before posting.
Cons
The ICN numbers are stored at the case level which makes it really difficult and time-consuming to submit corrected or voiced claims. Also the reporting feature has a lot of limitations. Even though you can print reports to an Excel file, the headings appear on every page which causes issues. And the payment section in the transaction window is tough to read, and there's no clear reference to the transaction thats been posted.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Healthcare, 11-50 employees
More than a year
“Great software available online”
Pros
It is really easy to use this software because I can access it from any device. All I need is an internet connection.
Cons
It would be great if there were an admin panel to manage all user passwords or to change passwords whenever I need.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Frequently Asked Questions
Does MEDISOFT have a mobile app?
No, MEDISOFT does not offer a dedicated mobile app.
Does MEDISOFT include an EMR/EHR?
CGM MEDISOFT itself is primarily a practice management and billing system. Practices can pair it with CGM APRIMA, CGM's separate EHR, through an EHR interface.
Is MEDISOFT available on a subscription basis?
No, CGM does not publish a standard MEDISOFT subscription plan. Pricing varies based on the selected MEDISOFT product, licensing arrangement, and reseller package. However, third-party sources estimate the starting cost at around $39/month. Get a flexible MEDISOFT cost based on your practice needs.
Does MEDISOFT require an internet connection?
Yes, CGM MEDISOFT requires an internet connection to work properly. However, it can continue operating for up to 30 days without a connection. After that period, a seven-day warning appears, and access is locked if the connection is not restored by the end of the warning period.
What Is Smarter Revenue Management in MEDISOFT?
Smarter Revenue Management lets billing teams assign A/R status and notes within the ERA, check PR lines on secondary remittances, and retain window size and position preferences between logins.