Last Updated

Key Takeaways

Generated from the text of customer reviews

MEDISOFT is a medical billing and practice management software used by healthcare providers in small to mid-sized medical practices. Users value its ERA posting efficiency, though many report issues with slow or inaccurate reporting. The latest v30 update introduces integrated CGM PAY, upgraded write-off management tools, and enhanced patient estimate features.

Our Verdict

MEDISOFT software delivers practical value for small to mid-sized healthcare practices seeking an affordable solution for billing and practice management. Its one-time licensing options and affordable cloud plan make it an accessible choice for growing clinics aiming to minimize long-term expenses. However, prospective buyers should consider its ease of use and responsive support alongside potential drawbacks, such as limited reporting and reconciliation.

Medisoft Specifications

  • Appointment Management/Scheduling
  • e-Prescriptions
  • Lab Integration
  • Patient Portal

Medisoft Features

Reports

MEDISOFT EHR allows users to generate reports, dashboards, and graphs for staff, patients, and stakeholders. It provides access to over 200 pre-configured reports, covering various categories such as managed care, financials, data, chiropractic, and marketing reports. These reports help providers obtain key insights and analytics on their practice’s performance. In addition to standard reports, the platform also supports custom report creation, allowing users to build tailored financial, aging, and insurance reports based on specific practice requirements.

See How It Works
Appointment Reminders

The software helps users minimize missed appointments and no-shows by sending automated reminders directly from their practice management system. It allows clinicians to send appointment reminders through SMS, email, and phone calls, providing a simple and effective way to keep patients informed and reduce scheduling conflicts.

See How It Works
Electronic Claims

This feature provides a unified solution for processing all types of claims, including paper forms such as CMS 1500s and UB-04s. Integrated seamlessly with MEDISOFT practice management, it includes reconciliation reports to track and manage claims efficiently and offers a comprehensive solution for streamlined claims processing.

See How It Works
Eligibility Verification

The software allows providers to verify a patient's insurance eligibility during the care delivery process. It displays up-to-date co-pay, co-insurance, and remaining deductible details directly within patient charts, eliminating the need to access a separate clearinghouse portal. This time-saving integration simplifies the management of patient demographics and insurance data within the system.

See How It Works
MEDISOFT Clinical

MEDISOFT Clinical is an integrated EHR designed to work seamlessly with MEDISOFT practice management and billing software. It enables healthcare providers to manage patient charts, eligibility verification, and medical histories within a unified system, reducing the need for multiple platforms, and improving workflow efficiency. Additionally, it further enhances documentation workflows through its Bright Note Technology, which allows clinicians to highlight and share specific portions of patient charts and notes with other physicians for more efficient collaboration and continuity of care.

See How It Works
MEDISOFT Mobile

MEDISOFT Mobile extends the platform’s practice management capabilities to iOS and Android devices, allowing providers and staff to access key workflows remotely. The mobile app supports patient intake processes, enabling patients to complete and submit forms digitally directly from smartphones or tablets.

See How It Works

Pros And Cons of Medisoft

Pros

  • User-friendly interface for easy navigation

  • Offers robust reporting tools for in-depth analytics and insights

  • Integrated appointment reminders reduce no-shows and improve scheduling

  • Medical billing services and tools accelerate the claims submission process

  • Streamlines administrative workflows to enhance overall practice efficiency

Cons

  • Initial learning curve for new users, according to user feedback

  • Limited customization options for a few advanced features

  • Some electronic patient statement templates could be improved

Medisoft Pricing

MEDISOFT Basic

MEDISOFT Advanced

MEDISOFT Network Pro

MEDISOFT Cloud

  • Electronic claims ready

  • Appointment scheduler

  • Paper superbills

  • Windows 10 Professional or higher

  • 20+ Reports

  • Everything in MEDISOFT Basic, plus:

  • Remainder statements

  • An online training academy

  • Windows 10 Professional or higher

  • 100+ reports

  • Everything in MEDISOFT Advanced, plus:

  • Patient intake form

  • iOS/iPadOS functionality

  • Windows 10 Professional or higher

  • 100+ Reports

  • Everything in MEDISOFT Network Pro, plus:

  • Anywhere/anytime availability over Internet

  • Technical support

  • Windows or macOS

  • 100+ Reports

Disclaimer: The pricing details were last updated on Aug 21, 2026 from the vendor's website. Please contact us for a tailored pricing list.

Medisoft Reviews

Total 35 reviews

4.4

All reviews are from verified customers

Rating Distribution

5

Stars

66%

4

Stars

20%

3

Stars

6%

2

Stars

9%

1

Stars

0%

Share your experience

G

Gisela

Healthcare, 51-100 employees

More than a year

4.0
October 2022

“Medisoft is easy to use”

Pros

Learning and using Medisoft has been fairly easy for me. Also the ERA posting feature is really handy because it lets you review all the service lines before posting.

Cons

The ICN numbers are stored at the case level which makes it really difficult and time-consuming to submit corrected or voiced claims. Also the reporting feature has a lot of limitations. Even though you can print reports to an Excel file, the headings appear on every page which causes issues. And the payment section in the transaction window is tough to read, and there's no clear reference to the transaction thats been posted.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

N

Nand

Healthcare, 11-50 employees

More than a year

5.0
October 2022

“Great software available online”

Pros

It is really easy to use this software because I can access it from any device. All I need is an internet connection.

Cons

It would be great if there were an admin panel to manage all user passwords or to change passwords whenever I need.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Shaunna

Healthcare, 51-100 employees

More than a year

3.0
October 2022

“Ok, however, it crashes often”

Pros

I have been using Medisoft for almost ten years now, and it's been great. The software is easy to use and their customer service support is absolutely amazing.

Cons

This product crashes a lot, and there are some weird glitches that make it really hard for me to use.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

8

Functionality

6

Frequently Asked Questions

Who are the main users of MEDISOFT software?

The main users of MEDISOFT software include healthcare organizations of all sizes across various specialties.

What level of support does MEDISOFT software offer?

MEDISOFT software offers a support portal, phone assistance, and a user forum.

How much does MEDISOFT software cost?

MEDISOFT offers four pricing plans: Basic at $675, Advanced at $1,749, Network Pro at $4,839, and Cloud at $109/user/month for scalable access. Contact us for a custom MEDISOFT pricing quote tailored to your specific requirements.

What are the main features of MEDISOFT software?

The main features of MEDISOFT EHR software include appointment scheduler, medical word processor, integrated patient statements, medical history, a claim management screen, automated reminders, patient's eligibility status verification, patient accounting, eMEDIX online payment portal, and tools to streamline other practice management tasks.

Is MEDISOFT software cloud-based?

Yes, MEDISOFT software offers both cloud-based and on-premises deployment options.

How does MEDISOFT software help health systems?

MEDISOFT EMR is a popular medical billing software that helps practice managers streamline day-to-day administrative and clinical workflows. This medical software allows medical practice to save patient estimates, send out appointment reminders, and streamline billing processes.

What languages does MEDISOFT support?

The platform supports the English language.

Does MEDISOFT have a mobile app?

Yes, the software offers a mobile app.

Is MEDISOFT free?

No, the platform isn’t free. However, it offers a 14-day free trial.

What other apps does MEDISOFT integrate with?

The platform offers integration with Vosita software and CGM PAY.

Does MEDISOFT offer an API?

Yes, the software provides an API for use.

Does MEDISOFT support HIPAA compliance?

Yes. MEDISOFT includes HIPAA-ready security features such as user-based access controls, audit logging, and secure data handling. MEDISOFT Cloud also includes HIPAA-compliant hosting, automatic remote backups, and disaster recovery.