Last Updated Nov 3, 2025
Key Takeaways
Generated from the text of customer reviews
MEDISOFT is a medical billing and practice management software used by healthcare providers in small to mid-sized medical practices. Users value its ERA posting efficiency, though many report issues with slow or inaccurate reporting. The latest v29 update introduces integrated CGM PAY, upgraded write-off management tools, and enhanced patient estimate features.
Our Verdict
MEDISOFT software delivers practical value for small to mid-sized healthcare practices seeking an affordable solution for billing and practice management. Its one-time licensing options and affordable cloud plan make it an accessible choice for growing clinics aiming to minimize long-term expenses. However, prospective buyers should consider its ease of use and responsive support alongside potential drawbacks, such as limited reporting and reconciliation.
Overall Rating
Based on 35 users reviews
4.4
Rating Distribution
Positive
86%
Neutral
14%
Negative
0%
Starting Price
$629
one-time
What Is MEDISOFT Software?
Overview
MEDISOFT, by Microwize, is an integrated medical billing and practice management software for healthcare practices. The platform equips users with a comprehensive suite of tools to manage their administrative operations such as appointment scheduling, revenue management, inpatient and outpatient collections, and reporting. With its intuitive and flexible interface, healthcare providers can streamline workflows, improve patient care and boost profitability.
What Is MEDISOFT Software Best Known For?
MEDISOFT, by Microwize, is an integrated medical billing and practice management software for healthcare practices. The platform equips users with a comprehensive suite of tools to manage their administrative operations, such as appointment scheduling, revenue management, inpatient and outpatient collections, and reporting. With its intuitive and flexible interface, healthcare providers can streamline workflows, improve patient care, and boost profitability.
How Much Does MEDISOFT Software Cost?
Pricing varies based on the type of subscription model you select and the number of users in your practice. The vendor offers the following four standard pricing plans and comes with a 14-day free trial:
- MEDISOFT BASIC – $629 (one-time fee for a single-user license)
- MEDISOFT ADVANCED – $1,649 (one-time fee for a single-user license)
- MEDISOFT NETWORK PRO – $4,579 (one-time fee for a multi-user license)
- MEDISOFT CLOUD – $109/user/month (unlimited users)
Disclaimer: The pricing is subject to change.
MEDISOFT Software Integrations
The vendor has not disclosed any information regarding its third-party integrations.
How Does MEDISOFT Software Work?
Follow the steps outlined below to get started with the software:
- Log in and go to the dashboard
- Enter patient demographics, insurance information, and visit details
- Send prescriptions to patients electronically using the e-prescribing capabilities
- Complete electronic claim forms during or after a patient encounter
- Manage accounts receivable, unpaid claims, and payment posting
- Send electronic statements to patients using the integrated patient statements feature
- Organize billing codes, fee schedules, and eligibility checks using the medical
- Access and generate 200+ pre-configured reports on billing activities, accounts, and workflows
- Submit insurance claims electronically to cut down on rejections
Who Is MEDISOFT Software For?
MEDISOFT medical billing software solution is suitable for healthcare practices of all sizes across various specialties. It is commonly used by:
- Healthcare providers
- Medical billing companies
- Multi-specialty practices
- Solo physician clinics
MEDISOFT Software Use Cases
Based on our review of user feedback and an assessment of MEDISOFT’s current capabilities, several practical use cases have been identified in which the software consistently delivers substantial value for healthcare organizations:
Multi-Location Clinics With Centralized Billing Needs
For healthcare providers operating across multiple sites or departments, MEDISOFT’s centralized billing capabilities streamline claims management, payment posting, and reporting. Billing teams can manage all locations under a unified framework, reducing redundancy, improving reconciliation speed, and ensuring consistent financial oversight across the network.
Practices Focused On Denial Management And Accounts Receivable (AR) Recovery
Clinics facing high claim denial rates or slow accounts receivable cycles benefit from MEDISOFT’s follow-up and reporting tools. These features support systematic claim reviews and recovery processes, allowing staff to flag disputed claims and monitor metrics without relying on manual spreadsheets.
Small Physician Practices Seeking Streamlined Operations
For smaller practices with limited administrative staff, MEDISOFT is frequently recognized by users as being more intuitive and user-friendly compared to more complex practice management systems. The platform supports efficient workflows by enabling users to manage scheduling, verify insurance eligibility, and generate reports within a single interface.
Practices Requiring Integrated Scheduling And Billing Oversight
In small specialty or group practices where patient scheduling directly affects billing accuracy and timeliness, MEDISOFT’s integrated platform connects both functions in real time. Front-office teams can verify insurance and capture charges at the time of scheduling, reducing missed revenue opportunities and improving billing accuracy.
MEDISOFT Software User Sentiment
Most Positive Sentiments | Least Positive Sentiments |
Support And Vendor Responsiveness | Reporting Accuracy |
Many users praise MEDISOFT’s support staff for their promptness, helpfulness, and accessibility. Numerous reviewers also value the free updates and the vendor’s commitment to resolving technical issues efficiently. |
The most common source of frustration among reviewers is MEDISOFT’s reporting functionality. Several reviewers mention that custom reports take forever to run or include errors, which hinders effective performance reviews and audit tracking. A user reported that, “Some of the reports take forever to run, which makes it difficult to run in the office.” |
Highly Customizable With Efficient ERA Posting | Inefficient Claim Management |
The platform is noted for its ease of use and flexibility, allowing users to customize the system to meet the specific needs of their practice. Many reviewers also appreciate the ERA posting feature, which enables them to review all ERA service lines before final posting. A user noted, “The ERA posting lets you review all the ERA service lines before posting.” |
Users report that ICN numbers are stored at the case level, making it difficult and time-consuming to submit corrected or voided claims. One user stated that, “The ICN numbers are held in the case level and make it very difficult and time consuming to submit corrected/voiced claims.” |
Value For Money And Affordability | Payment Section Lacks Clarity |
MEDISOFT is frequently recognized for delivering strong value to small and midsized practices. Users often describe it as cost-effective, particularly when compared to competitors. A user stated, “I love MEDISOFT and Clinical. It is a very cost-effective product that has every possible need for my practice” |
Users frequently mention that the payment section in the transaction window is difficult to navigate and understand. They note the absence of explicit references linking payments to the corresponding posted transactions, which makes tracking and reconciliation more challenging. One user said that, “Payment section in the transaction window is hard to read and there is no clear reference to the transaction posted.” |
Is MEDISOFT Software Right For You?
If you're searching for a comprehensive medical and practice management solution, MEDISOFT could be the ideal choice.
The software is both comprehensive and scalable, making it easy to manage numerous providers and claims. With its simple, flexible, and intuitive design, it stands out as one of the top-rated applications on the market that caters to healthcare organizations of all sizes.
Trusted by over 70,000 providers for their practice management needs, MEDISOFT holds the top rank for medical billing software in terms of ease-of-use and flexibility. The vendor is also known for providing industry-leading support, backed by a proven track record of satisfied users.
Still not sure if MEDISOFT software is the right choice for you? Contact us at (661) 384-7070, and we will help you make the best decision.
