Last Updated Oct 24, 2025

Key Takeaways

Insights from verified Software Finder Reviews from the past 3 years

MEDISOFT is a medical billing and practice management software used by healthcare providers in small to mid-sized medical practices. Users value its ERA posting efficiency, though many report issues with slow or inaccurate reporting. The latest v29 update introduces integrated CGM PAY, upgraded write-off management tools, and enhanced patient estimate features.

Our Verdict

MEDISOFT software delivers practical value for small to mid-sized healthcare practices seeking an affordable solution for billing and practice management. Its one-time licensing options and affordable cloud plan make it an accessible choice for growing clinics aiming to minimize long-term expenses. However, prospective buyers should consider its ease of use and responsive support alongside potential drawbacks, such as limited reporting and reconciliation.

Overall Rating

Based on 35 users reviews

4.4

Rating Distribution

Positive

86%

Neutral

14%

Negative

0%

startingPriceDollar iconstartingPriceS icon
Starting Price
$629

one-time

Medisoft Specifications

Appointment Management/Scheduling

e-Prescriptions

Lab Integration

Patient Portal

View All Specifications

What Is MEDISOFT Software?

Overview

MEDISOFT, by Microwize, is an integrated medical billing and practice management software for healthcare practices. The platform equips users with a comprehensive suite of tools to manage their administrative operations such as appointment scheduling, revenue management, inpatient and outpatient collections, and reporting. With its intuitive and flexible interface, healthcare providers can streamline workflows, improve patient care and boost profitability.

What Is MEDISOFT Software Best Known For?

MEDISOFT, by Microwize, is an integrated medical billing and practice management software for healthcare practices. The platform equips users with a comprehensive suite of tools to manage their administrative operations, such as appointment scheduling, revenue management, inpatient and outpatient collections, and reporting. With its intuitive and flexible interface, healthcare providers can streamline workflows, improve patient care, and boost profitability.

How Much Does MEDISOFT Software Cost?

Pricing varies based on the type of subscription model you select and the number of users in your practice. The vendor offers the following four standard pricing plans and comes with a 14-day free trial:  

  • MEDISOFT BASIC – $629 (one-time fee for a single-user license)  
  • MEDISOFT ADVANCED – $1,649 (one-time fee for a single-user license)  
  • MEDISOFT NETWORK PRO – $4,579 (one-time fee for a multi-user license)  
  • MEDISOFT CLOUD – $109/user/month (unlimited users) 
Request a personalized pricing quote from our sales team today!

Disclaimer: The pricing is subject to change.

MEDISOFT Software Integrations

The vendor has not disclosed any information regarding its third-party integrations.

How Does MEDISOFT Software Work?

Follow the steps outlined below to get started with the software:

  • Log in and go to the dashboard  
  • Enter patient demographics, insurance information, and visit details  
  • Send prescriptions to patients electronically using the e-prescribing capabilities  
  • Complete electronic claim forms during or after a patient encounter  
  • Manage accounts receivable, unpaid claims, and payment posting  
  • Send electronic statements to patients using the integrated patient statements feature
  • Organize billing codes, fee schedules, and eligibility checks using the medical
  • Access and generate 200+ pre-configured reports on billing activities, accounts, and workflows  
  • Submit insurance claims electronically to cut down on rejections  
You can also schedule a free MEDISOFT software demo to explore its full range of functionalities.

Who Is MEDISOFT Software For?

MEDISOFT medical billing software solution is suitable for healthcare practices of all sizes across various specialties. It is commonly used by:

  • Healthcare providers
  • Medical billing companies
  • Multi-specialty practices
  • Solo physician clinics

MEDISOFT Software Use Cases 

Based on our review of user feedback and an assessment of MEDISOFT’s current capabilities, several practical use cases have been identified in which the software consistently delivers substantial value for healthcare organizations: 

Multi-Location Clinics With Centralized Billing Needs 

For healthcare providers operating across multiple sites or departments, MEDISOFT’s centralized billing capabilities streamline claims management, payment posting, and reporting. Billing teams can manage all locations under a unified framework, reducing redundancy, improving reconciliation speed, and ensuring consistent financial oversight across the network. 

Practices Focused On Denial Management And Accounts Receivable (AR) Recovery 

Clinics facing high claim denial rates or slow accounts receivable cycles benefit from MEDISOFT’s follow-up and reporting tools. These features support systematic claim reviews and recovery processes, allowing staff to flag disputed claims and monitor metrics without relying on manual spreadsheets.  

Small Physician Practices Seeking Streamlined Operations 

For smaller practices with limited administrative staff, MEDISOFT is frequently recognized by users as being more intuitive and user-friendly compared to more complex practice management systems. The platform supports efficient workflows by enabling users to manage scheduling, verify insurance eligibility, and generate reports within a single interface. 

Practices Requiring Integrated Scheduling And Billing Oversight 

In small specialty or group practices where patient scheduling directly affects billing accuracy and timeliness, MEDISOFT’s integrated platform connects both functions in real time. Front-office teams can verify insurance and capture charges at the time of scheduling, reducing missed revenue opportunities and improving billing accuracy. 

MEDISOFT Software User Sentiment 

Most Positive Sentiments 

Least Positive Sentiments 

Support And Vendor Responsiveness 

Reporting Accuracy 

  • 84% were Positive  
  • 11% were Negative  
  • 5% were Neutral/Mixed 

 

Many users praise MEDISOFT’s support staff for their promptness, helpfulness, and accessibility. Numerous reviewers also value the free updates and the vendor’s commitment to resolving technical issues efficiently. 

  • 19% were Positive  
  • 67% were Negative  
  • 14% were Neutral/Mixed 

 

The most common source of frustration among reviewers is MEDISOFT’s reporting functionality. Several reviewers mention that custom reports take forever to run or include errors, which hinders effective performance reviews and audit tracking. A user reported that, “Some of the reports take forever to run, which makes it difficult to run in the office.” 

Highly Customizable With Efficient ERA Posting 

Inefficient Claim Management 

  • 68% were Positive  
  • 10% were Negative 
  • 22% were Neutral/Mixed 

 

The platform is noted for its ease of use and flexibility, allowing users to customize the system to meet the specific needs of their practice. Many reviewers also appreciate the ERA posting feature, which enables them to review all ERA service lines before final posting.  A user noted, “The ERA posting lets you review all the ERA service lines before posting.” 

  • 21% were Positive  
  • 69% were Negative  
  • 10% were Neutral/Mixed 

 

Users report that ICN numbers are stored at the case level, making it difficult and time-consuming to submit corrected or voided claims. One user stated that, “The ICN numbers are held in the case level and make it very difficult and time consuming to submit corrected/voiced claims.” 

Value For Money And Affordability 

Payment Section Lacks Clarity 

  • 82% were Positive  
  • 13% were Negative  
  • 5% were Neutral/Mixed 

MEDISOFT is frequently recognized for delivering strong value to small and midsized practices. Users often describe it as cost-effective, particularly when compared to competitors. A user stated, “I love MEDISOFT and Clinical. It is a very cost-effective product that has every possible need for my practice” 

  • 20% were Positive  
  • 60% were Negative  
  • 20% were Neutral/Mixed 

Users frequently mention that the payment section in the transaction window is difficult to navigate and understand. They note the absence of explicit references linking payments to the corresponding posted transactions, which makes tracking and reconciliation more challenging. One user said that, “Payment section in the transaction window is hard to read and there is no clear reference to the transaction posted.” 

Is MEDISOFT Software Right For You?

If you're searching for a comprehensive medical and practice management solution, MEDISOFT could be the ideal choice.

The software is both comprehensive and scalable, making it easy to manage numerous providers and claims. With its simple, flexible, and intuitive design, it stands out as one of the top-rated applications on the market that caters to healthcare organizations of all sizes.

Trusted by over 70,000 providers for their practice management needs, MEDISOFT holds the top rank for medical billing software in terms of ease-of-use and flexibility. The vendor is also known for providing industry-leading support, backed by a proven track record of satisfied users.

Still not sure if MEDISOFT software is the right choice for you? Contact us at (661) 384-7070, and we will help you make the best decision.

Medisoft Features

MEDISOFT EHR allows users to generate reports, dashboards, and graphs for staff, patients, and stakeholders. It provides access to over 200 pre-configured reports, covering various categories such as managed care, financials, data, chiropractic, and marketing reports. These reports help providers obtain key insights and analytics on their practice’s performance.

See How It Works

The software helps users minimize missed appointments and no-shows by sending automated reminders directly from their practice management system. It allows clinicians to send appointment reminders through SMS, email, and phone calls, providing a simple and effective way to keep patients informed and reduce scheduling conflicts.

See How It Works

This feature provides a unified solution for processing all types of claims, including paper forms such as CMS 1500s and UB-04s. Integrated seamlessly with MEDISOFT practice management, it includes reconciliation reports to track and manage claims efficiently and offers a comprehensive solution for streamlined claims processing.

See How It Works

The software allows providers to verify a patient's insurance eligibility during the care delivery process. It displays up-to-date co-pay, co-insurance, and remaining deductible details directly within patient charts, eliminating the need to access a separate clearinghouse portal. This time-saving integration simplifies the management of patient demographics and insurance data within the system.

See How It Works

Pros And Cons of Medisoft

Pros

  • User-friendly interface for easy navigation

  • Offers robust reporting tools for in-depth analytics and insights

  • Integrated appointment reminders reduce no-shows and improve scheduling

  • Medical billing services and tools accelerate the claims submission process

  • Streamlines administrative workflows to enhance overall practice efficiency

Cons

  • Initial learning curve for new users, according to some MEDISOFT software reviews

  • Limited customization options for a few advanced features

  • Some electronic patient statement templates could be improved

Medisoft Pricing

Disclaimer: The pricing details were last updated on Sep 24, 2025 from the vendor's website. Please contact us for a tailored pricing list.

Medisoft Reviews

Total 35 reviews

4.4

All reviews are from verified customers

Rating Distribution

5

Stars

66%

4

Stars

20%

3

Stars

6%

2

Stars

9%

1

Stars

0%

Share your experience

G

Gisela

Medical Practice, 51-100 employees

More than a year

4.0
October 2022

Medisoft is easy to use

Pros

Learning and using Medisoft has been fairly easy for me. Also the ERA posting feature is really handy because it lets you review all the service lines before posting.

Cons

The ICN numbers are stored at the case level which makes it really difficult and time-consuming to submit corrected or voiced claims. Also the reporting feature has a lot of limitations. Even though you can print reports to an Excel file, the headings appear on every page which causes issues. And the payment section in the transaction window is tough to read, and there's no clear reference to the transaction thats been posted.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

N

Nand

Not Specified, 11-50 employees

More than a year

5.0
October 2022

Great software available online

Pros

It is really easy to use this software because I can access it from any device. All I need is an internet connection.

Cons

It would be great if there were an admin panel to manage all user passwords or to change passwords whenever I need.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Shaunna

Medical Practice, 51-100 employees

More than a year

3.0
October 2022

Ok, however, it crashes often

Pros

I have been using Medisoft for almost ten years now, and it's been great. The software is easy to use and their customer service support is absolutely amazing.

Cons

This product crashes a lot, and there are some weird glitches that make it really hard for me to use.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

8

Functionality

6

Frequently Asked Questions

The main users of MEDISOFT software include healthcare organizations of all sizes across various specialties.

MEDISOFT software offers a support portal, phone assistance, and a user forum.

The software offers both perpetual licenses and monthly subscription options. Contact us for a custom MEDISOFT pricing quote tailored to your specific requirements.

The main features of MEDISOFT EHR software include appointment scheduler, medical word processor, integrated patient statements, medical history, a claim management screen, automated reminders, patient's eligibility status verification, free software upgrades, patient accounting, eMEDIX online payment portal, and tools to streamline other practice management tasks.

Yes, MEDISOFT software offers both cloud-based and on-premises deployment options.

MEDISOFT EMR is a popular medical billing software that helps practice managers streamline day-to-day administrative and clinical workflows. This medical software allows medical practice to save patient estimates, send out appointment reminders, and streamline billing processes.

The platform supports the English language.

Yes, the software offers a mobile app.

No, the platform isn’t free. However, it offers a 14-day free trial.

The vendor has not disclosed information about its integration with third-party applications.

Yes, the software provides an API for use.

Not sure if Medisoft is the right fit?