Total 71 reviews

2.9

All reviews are from verified customers

Rating Distribution

5

Stars

10%

4

Stars

32%

3

Stars

23%

2

Stars

13%

1

Stars

23%

Satisfaction score

Ease of use

6

Value for money

6

Customer Support

6

Functionality

6

S

shelly

Hospital & Health Care, 51-100 employees

4.0
May 2022

Basic but functional

Pros

I think it's customizable and could work well for smaller hospitals. The company also provided training for the hospital staff.

Cons

Since the release of Epic, Meditech has lacked a number of functions.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

8

Functionality

8

E

Emma

Medical Practice, 11-50 employees

4.0
May 2022

Easy to use

Pros

I like how Meditech incorporates both invoicing and clinical documentation. It makes billing and coding, compliance checks, and claims review much simpler.

Cons

At times I find it slow and complicated when searching for old documents.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

S

Sarah

Medical Practice, 10-49 employees

3.0
May 2022

Meditech does have a bit of a learning curve.

Pros

My experience with MEDITECH was tough to warm up to, but after I figured out how to navigate, I was able to do anything I needed to locate the information I required.

Cons

Meditech also requires all processes to be input again, which may be tiresome for individuals who are purely clinical.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

6

Functionality

6

C

Christen

Hospital & Health Care, 11-50 employees

4.0
April 2022

Good Teamwork.

Pros

The software is precise and aids in proper medication administration and in preventing medication mistakes.

Cons

 It takes a lot of clicks to do a single task.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

9

S

Stuart

Hospital & Health Care, 1-10 employees

3.0
April 2022

Meditech Review

Pros

With Meditech, the application server is more user pleasant and visually appealing.

Cons

Discharges appeared to take a lengthy time, with several stages and clicks.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

C

Charles

Hospital & Health Care, 101-500 employees

4.0
April 2022

We Approve.

Pros

The hospital team was educated by the company and I liked that information may be accessed using simple windows with this system.

Cons

The number of tabs and the amount of information displayed on the screen might be overwhelming.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

8

L

LARRY

Hospital & Health Care, 101-500 employees

4.0
March 2022

Gets the job done.

Pros

I appreciate that If set up by administration, remote access is available. Images may be accessed from inside the software without the requirement for a separate PAC system.

Cons

The entire system is a bit confusing.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

7

Functionality

9

E

Elaine

Hospital & Health Care, 11-50 employees

3.0
March 2022

User-friendly

Pros

The software is simple to learn and use for daily tasks.

Cons

Its sluggish by design.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

6

Functionality

7

C

Caitlyn

Medical Practice, 10-49 employees

3.0
March 2022

Satisfactory

Pros

Meditech is easy to develop onsite and has strong report possibilities in comparison to other software.

Cons

Monthly downtime has an impact on patient care and necessitates additional labour to print prescription lists, document them, and then transmit the documentation to Meditech after the downtime is over.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

8

Functionality

7

S

Sarah

Hospital & Health Care, 500+ employees

More than a year

4.0
February 2022

Old School with easy understanding

Pros

While it lacks flashy features its reliable and rarely experiences system issues.

Cons

While this program lacks certain functionalities crucial for my job I can export necessary information to Excel and customize it as needed.

Rating Distribution

Ease of use

8

Value for money

5

Customer Support

6

Functionality

6

E

Elaine

Hospital & Health Care, 500+ employees

More than a year

5.0
January 2022

Meditech Software is the best

Pros

The software is userfriendly and integrates well into daily workflow. Its accuracy aids in medication administration by allowing barcode scanning to prevent errors.

Cons

Monthly downtime affects patient care requiring additional steps to document and transfer information to Meditech afterward.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

G

Gina

Independent Home Care of Maryland, LLC, 500+ employees

3.0
November 2020

I have a mixed experience but mostly it was bad

Pros

The layout looked nice at first and I rather enjoyed it.

Cons

The EHR is almost impossible to understand and I am still confused by it.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

6

A

Angela

CHRISUS Health, 500+ employees

3.0
November 2020

Not bad honestly

Pros

It works decently for us and does what we need it to do when we need it to do it.

Cons

I wish there were more options for customization and navigating the software was easier.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

M

Missy

Prompt Care Inc., 11-50 employees

3.0
November 2020

Barely any updates

Pros

I have used this product every now and then for about a decade and it remains the same; very basic.

Cons

Like I said this software is never updated and any other software would be miles ahead of it.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

6

M

Mary

KRMC, 500+ employees

1.0
October 2020

This is the worst

Pros

I have no positive things to list here as it is the worst EHR I have ever used.

Cons

There is not one advantage I have seen from this software after 2 years of using it. Even the newest version is a waste of time and money.

Rating Distribution

Ease of use

3

Value for money

4

Customer Support

2

Functionality

3

H

Heather

Lowcountry Psychiatric Associates LLC, 1-10 employees

4.0
October 2020

Love it

Pros

I have had a great experience with this software since it is very easy to navigate for me.

Cons

It gets stuck sometimes which can be a little frustrating.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

L

Luke

Medical Clinic, 1-10 employees

1.0
October 2020

I hated this product

Pros

I would say that not a single good thing can be found in this product.

Cons

I wish that I had never used this software. It is outdated and has terrible features.

Rating Distribution

Ease of use

2

Value for money

2

Customer Support

2

Functionality

3

R

Rahael

OT Kidz, 500+ employees

4.0
September 2020

It has performed consistently!

Pros

The consistency has been good and customizations have been fine.

Cons

We experienced some downtime and delays but it wasnt that bad.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

7

Functionality

8

L

Larry

Athens Bone and Joint, 51-100 employees

4.0
September 2020

I had a pleasant experience!

Pros

We use this for our medium-sized hospital. We had no issues. It is easy to navigate and can be accessed remotely if its set up by the administrator!

Cons

The discharge protocol takes quite a lot of time. And I dont like that we cannot write or dictate a note directly on to the software.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

9

L

Larry

Athens Bone and Joint, 101-500 employees

4.0
February 2020

Cloud based

Pros

The ability to use this software from anywhere since it is cloud-based and can be remotely accessed is wonderful.

Cons

You sadly cannot dictate notes since the system does not understand voice commands/diction.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

8