MEDITECH Reviews

“Not at all inuitive

Pros

It is quite easy to track paper notes.

Cons

We got MeI am a secretary in an NHS trust in the UK. Meditech went live here 3 months ago. All the secretaries are finding it extremely hard to use. It is not intuitive and there are multiple pathways to do the same thing, but some of those pathways do not perform the task correctly. It is impossible to pull up meaningful waiting lists for our clinicians. Clinics are not being correctly booked in/out and patients are not getting appointed. I'm sure we will work it out eventually, but after 3 months, we should not still be trying to work out how to do basic clinic admin tasks. The previous system we had I could use confidently within a couple of weeks.

“OUTDATED AND UNSAFE

Pros

honestly, i can not think of one good thing about MediTech that is truly beneficial.

Cons

We found Meditech a frustrating and outdated electronic medical record system that often hinders more than it helps. Its interface is clunky, unintuitive, and far from user-friendly, leading to frequent navigation errors and wasted time—especially for new users or those trying to provide quick, efficient patient care. Simple tasks like documenting vital signs, placing orders, or reviewing labs often require multiple unnecessary clicks or navigating through poorly labeled menus. It lacks modern features and customization options seen in other systems like Epic or Cerner, making it feel like a step backward in an era where technology should be improving workflow, not slowing it down. For many healthcare professionals, using Meditech becomes a daily source of stress and inefficiency, ultimately affecting both staff satisfaction and patient safety.

“Perfect fit for my work needs

Pros

Meditech is super easy to navigate. Also I can quickly find the info I need and it's set up in a way that it suits my work requirements.

Cons

I dislike it mainly because of features that are carried over during the upgrade from a previous version. I feel like the implementation of upgraded functions could have improved the search for orders and interventions.

“Simply but outdated

Pros

We can use keyboard for navigation and dont have to rely on the mouse for every action which is great.

Cons

This software feels quite outdated. Plus it lacks intuitiveness and I feel it could benefit from a visual update. To get desired results we have to go through multiple screens which is time consuming. And at times I've accidentally exited out of it even when I did not mean to.

“Has so many great features

Pros

I have been using Meditech for a while now, less than a year and during this time, I have noticed a few great things about it. Like it is a really complete and efficient system that makes it easy for users to access medical info, which speeds up the admin processes. Another big plus is how it integrates data in real time between different departments and services which makes it way easier for the medical team to coordinate and work together.

Cons

My main issue with this system is the difficulty in using certain functions efficiently as they require more training and familiarity. There is room for improvement to make all functionalities more intuitive.

“Do not use Meditech

Pros

Theres nothing I find appealing about this software.

Cons

To access simple information like lab trends or previous summaries it takes at least 45 steps. Theres no option to link with EMR systems from other facilities. Lack of customer support is a significant drawback. For instance in my facility resolving issues with charts takes over 2 weeks.

“Reasonably priced but overly complex

Pros

The software actually works well, better than some other EMR options I have tried, and it's also very strong on HIPAA compliance which is a big plus.

Cons

The features feel outdated and havent kept up with the software standards of the 2020s which many of our used to. Mainly it lacks the click-ability for most inputs because of that we have to rely heavily on arrow keys which feels pretty old-school.

“Simplified accessing medical records

Pros

One of my favorite features of Meditech is the quick access to medical records simplifying charting.

Cons

Accidentally, if you chart on the wrong patient, it's nearly impossible to fix that mistake.

“Userfriendly for healthcare dep

Pros

I am using Meditech EHR software in 2 hospitals and have gotten familiar with its functions and features. Also the labels it has are great and really user-friendly for healthcare.

Cons

I would love to use more custom fields but the documentation is hard to understand.

“One solution for literally everything

Pros

Meditech software is very useful because it helps us manage all departments in a single suite. Also we can input lab results for a patient or create a work order to get a light bulb replaced. It's just amazing.

Cons

Both software and support are very expensive. Plus, if you decide to discontinue the support, this platform will hold your data hostage.

“Outdated… Do not invest…

Pros

Learning to use it was okay but there arent many standout features which I remember.

Cons

This software feels outdated and inefficient, seems something from a Stone Age era.

“Amazing software

Pros

Super amazing features and is very user-friendly. Plus it has various customization options that allow us to set it as per our work requirements and eventually improve our productivity.

Cons

Updates often cause problems for a while. Like we usually find several bugs after each update but I guess that's just part of the deal.

“I like it…

Pros

Meditech EHR Software is easy to use and it allows us to carry out practice operations in an efficient manner. I highly recommend it!!

Cons

I have used a few healthcare software in the market but non come close to Meditech EHR Software.

“Overly complex

Pros

The availability of previous records is the only positive aspect for me.

Cons

Simple and frequent tasks require multiple clicks. Prescription writing and sending are overly complex. Patient lists don't automatically remove discharged patients leading to long lists.

“Suitable for urgent care facilities

Pros

Meditech is better than Epic. It reserves rooms specifically for incoming ambulances and lets us update information without causing any system issues. Plus multiple departments can work on the same chart and making notations is a lot easier.

Cons

The inability to access it with other hospital systems limits us on how much information we can share.

“Good for hospital services

Pros

It allows us to communicate seamlessly among hospital services with all chart details easily accessible once a patients chart is opened. And we can also easily access all orders, vitals, lab results, notes, progress reports and more.

Cons

Using Meditech as our registration software for outpatient rehabilitation and therapy orders is inefficient. It takes around 12 clicks to access a patients scanned PT order.

“So far I am happy

Pros

I am Satisfied with to use of Meditech EHR Software. It connects billing (front and back end) and clinical documentation which is great. And for billing, coding and compliance it is so much better than other software out there.

Cons

If we compare Meditech EHR to EPIC, it lacks a lot of features like insurance verification and faxing charts. Plus it also makes you enter the same processes over and over which feels tedious mainly to those focused on clinical work or billing and accounts receivables.

“Reliable for mid and large health facilities

Pros

Meditech EHR Software does not require too much training to get started. Also it is easy to navigate and offers customization features to set up the system according to each hospital's needs for a better work experience.

Cons

System downtime can cause inconvenience and work delays during important tasks. Although, Meditech does provide regular updates to facilitate better use of the system.

“Makes my work easy

Pros

There had always been a problem regarding communication between separate divisions in our hospital but Meditech has resolved this issue of ours. It is so easy to use that it actually allows you to enjoy your work. Plus managing different aspects and departments is much simpler with this EHR. It is user-friendly and great for both small and large healthcare facilities.

Cons

It is a little expensive. Plus it works smoothly as long as you do all things right. But one tiny error sets it off balance and is really hard to fix. Small tasks require precise steps to produce results which can be a hassle.

“Good customer support

Pros

Ive tried a lot of software and Meditech is far more user-friendly. Also, customer service appeared to be consistent.

Cons

Meditech panels are more difficult to understand and manage.