Emma
NHS hospital trust, 500+ employees
Less than 6 months
“Not at all inuitive
Pros
It is quite easy to track paper notes.
Cons
We got MeI am a secretary in an NHS trust in the UK. Meditech went live here 3 months ago. All the secretaries are finding it extremely hard to use. It is not intuitive and there are multiple pathways to do the same thing, but some of those pathways do not perform the task correctly. It is impossible to pull up meaningful waiting lists for our clinicians. Clinics are not being correctly booked in/out and patients are not getting appointed. I'm sure we will work it out eventually, but after 3 months, we should not still be trying to work out how to do basic clinic admin tasks. The previous system we had I could use confidently within a couple of weeks.
Rating Distribution
Ease of use
1
Value for money
1
Customer Support
5
Functionality
2
Sydney N.
Eastern Idaho Regional Medical Center, 500+ employees
Less than 6 months
“OUTDATED AND UNSAFE
Pros
honestly, i can not think of one good thing about MediTech that is truly beneficial.
Cons
We found Meditech a frustrating and outdated electronic medical record system that often hinders more than it helps. Its interface is clunky, unintuitive, and far from user-friendly, leading to frequent navigation errors and wasted time—especially for new users or those trying to provide quick, efficient patient care. Simple tasks like documenting vital signs, placing orders, or reviewing labs often require multiple unnecessary clicks or navigating through poorly labeled menus. It lacks modern features and customization options seen in other systems like Epic or Cerner, making it feel like a step backward in an era where technology should be improving workflow, not slowing it down. For many healthcare professionals, using Meditech becomes a daily source of stress and inefficiency, ultimately affecting both staff satisfaction and patient safety.
Rating Distribution
Ease of use
1
Value for money
1
Customer Support
1
Functionality
1
Amanda
Hospital & Health Care, 500+ employees
More than a year
“Perfect fit for my work needs
Pros
Meditech is super easy to navigate. Also I can quickly find the info I need and it's set up in a way that it suits my work requirements.
Cons
I dislike it mainly because of features that are carried over during the upgrade from a previous version. I feel like the implementation of upgraded functions could have improved the search for orders and interventions.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
7
Functionality
8
Alex
Hospital & Health Care, 51-100 employees
More than a year
“Simply but outdated
Pros
We can use keyboard for navigation and dont have to rely on the mouse for every action which is great.
Cons
This software feels quite outdated. Plus it lacks intuitiveness and I feel it could benefit from a visual update. To get desired results we have to go through multiple screens which is time consuming. And at times I've accidentally exited out of it even when I did not mean to.
Rating Distribution
Ease of use
4
Value for money
6
Customer Support
3
Functionality
10
Isaac
Medical Practice, 101-500 employees
Less than 6 months
“Has so many great features
Pros
I have been using Meditech for a while now, less than a year and during this time, I have noticed a few great things about it. Like it is a really complete and efficient system that makes it easy for users to access medical info, which speeds up the admin processes. Another big plus is how it integrates data in real time between different departments and services which makes it way easier for the medical team to coordinate and work together.
Cons
My main issue with this system is the difficulty in using certain functions efficiently as they require more training and familiarity. There is room for improvement to make all functionalities more intuitive.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
10
Tm
Hospital & Health Care, 500+ employees
Less than a year
“Do not use Meditech
Pros
Theres nothing I find appealing about this software.
Cons
To access simple information like lab trends or previous summaries it takes at least 45 steps. Theres no option to link with EMR systems from other facilities. Lack of customer support is a significant drawback. For instance in my facility resolving issues with charts takes over 2 weeks.
Rating Distribution
Ease of use
2
Value for money
1
Customer Support
2
Functionality
1
Zachary
Hospital & Health Care, 500+ employees
Less than a year
“Reasonably priced but overly complex
Pros
The software actually works well, better than some other EMR options I have tried, and it's also very strong on HIPAA compliance which is a big plus.
Cons
The features feel outdated and havent kept up with the software standards of the 2020s which many of our used to. Mainly it lacks the click-ability for most inputs because of that we have to rely heavily on arrow keys which feels pretty old-school.
Rating Distribution
Ease of use
5
Value for money
6
Customer Support
6
Functionality
4
Sunil
Medical Practice, 101-500 employees
More than a year
“Simplified accessing medical records
Pros
One of my favorite features of Meditech is the quick access to medical records simplifying charting.
Cons
Accidentally, if you chart on the wrong patient, it's nearly impossible to fix that mistake.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
8
Functionality
6
Angela
CHRISTUS Health, 500+ employees
“Userfriendly for healthcare dep
Pros
I am using Meditech EHR software in 2 hospitals and have gotten familiar with its functions and features. Also the labels it has are great and really user-friendly for healthcare.
Cons
I would love to use more custom fields but the documentation is hard to understand.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
7
Functionality
7
Leonardo
CareConnext LLC, 11-50 employees
“One solution for literally everything
Pros
Meditech software is very useful because it helps us manage all departments in a single suite. Also we can input lab results for a patient or create a work order to get a light bulb replaced. It's just amazing.
Cons
Both software and support are very expensive. Plus, if you decide to discontinue the support, this platform will hold your data hostage.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
9
Functionality
9
Anonymous
Not Specified, 500+ employees
More than a year
“Outdated… Do not invest…
Pros
Learning to use it was okay but there arent many standout features which I remember.
Cons
This software feels outdated and inefficient, seems something from a Stone Age era.
Rating Distribution
Ease of use
6
Value for money
5
Customer Support
6
Functionality
6
Andrea
Frankfort Regional Medical Center, 500+ employees
“Amazing software
Pros
Super amazing features and is very user-friendly. Plus it has various customization options that allow us to set it as per our work requirements and eventually improve our productivity.
Cons
Updates often cause problems for a while. Like we usually find several bugs after each update but I guess that's just part of the deal.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Heather
Owcountry Psychiatric Associates LLC, 1-10 employees
“I like it…
Pros
Meditech EHR Software is easy to use and it allows us to carry out practice operations in an efficient manner. I highly recommend it!!
Cons
I have used a few healthcare software in the market but non come close to Meditech EHR Software.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Michael
Hospital & Health Care, 500+ employees
More than a year
“Overly complex
Pros
The availability of previous records is the only positive aspect for me.
Cons
Simple and frequent tasks require multiple clicks. Prescription writing and sending are overly complex. Patient lists don't automatically remove discharged patients leading to long lists.
Rating Distribution
Ease of use
4
Value for money
3
Customer Support
4
Functionality
4
Ash
Hospital & Health Care, 500+ employees
More than a year
“Suitable for urgent care facilities
Pros
Meditech is better than Epic. It reserves rooms specifically for incoming ambulances and lets us update information without causing any system issues. Plus multiple departments can work on the same chart and making notations is a lot easier.
Cons
The inability to access it with other hospital systems limits us on how much information we can share.
Rating Distribution
Ease of use
10
Value for money
6
Customer Support
5
Functionality
6
Kerry
Hospital & Health Care, 500+ employees
More than a year
“Good for hospital services
Pros
It allows us to communicate seamlessly among hospital services with all chart details easily accessible once a patients chart is opened. And we can also easily access all orders, vitals, lab results, notes, progress reports and more.
Cons
Using Meditech as our registration software for outpatient rehabilitation and therapy orders is inefficient. It takes around 12 clicks to access a patients scanned PT order.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
7
Caitlyn
SoulShine Yoga, 101-500 employees
“So far I am happy
Pros
I am Satisfied with to use of Meditech EHR Software. It connects billing (front and back end) and clinical documentation which is great. And for billing, coding and compliance it is so much better than other software out there.
Cons
If we compare Meditech EHR to EPIC, it lacks a lot of features like insurance verification and faxing charts. Plus it also makes you enter the same processes over and over which feels tedious mainly to those focused on clinical work or billing and accounts receivables.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
9
Raphael
OT Kidz, 500+ employees
“Reliable for mid and large health facilities
Pros
Meditech EHR Software does not require too much training to get started. Also it is easy to navigate and offers customization features to set up the system according to each hospital's needs for a better work experience.
Cons
System downtime can cause inconvenience and work delays during important tasks. Although, Meditech does provide regular updates to facilitate better use of the system.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
9
Joyleen
Mama Lucy hospital, N/A employees
“Makes my work easy
Pros
There had always been a problem regarding communication between separate divisions in our hospital but Meditech has resolved this issue of ours. It is so easy to use that it actually allows you to enjoy your work. Plus managing different aspects and departments is much simpler with this EHR. It is user-friendly and great for both small and large healthcare facilities.
Cons
It is a little expensive. Plus it works smoothly as long as you do all things right. But one tiny error sets it off balance and is really hard to fix. Small tasks require precise steps to produce results which can be a hassle.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Michele
Medical Practice, 11-50 employees
“Good customer support
Pros
Ive tried a lot of software and Meditech is far more user-friendly. Also, customer service appeared to be consistent.
Cons
Meditech panels are more difficult to understand and manage.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
7
shelly
Hospital & Health Care, 51-100 employees
“Basic but functional
Pros
I think it's customizable and could work well for smaller hospitals. The company also provided training for the hospital staff.
Cons
Since the release of Epic, Meditech has lacked a number of functions.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
8
Functionality
8
Emma
Medical Practice, 11-50 employees
“Easy to use
Pros
I like how Meditech incorporates both invoicing and clinical documentation. It makes billing and coding, compliance checks, and claims review much simpler.
Cons
At times I find it slow and complicated when searching for old documents.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
Sarah
Medical Practice, 10-49 employees
“Meditech does have a bit of a learning curve.
Pros
My experience with MEDITECH was tough to warm up to, but after I figured out how to navigate, I was able to do anything I needed to locate the information I required.
Cons
Meditech also requires all processes to be input again, which may be tiresome for individuals who are purely clinical.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
6
Functionality
6
Christen
Hospital & Health Care, 11-50 employees
“Good Teamwork.
Pros
The software is precise and aids in proper medication administration and in preventing medication mistakes.
Cons
It takes a lot of clicks to do a single task.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
8
Functionality
9
Stuart
Hospital & Health Care, 1-10 employees
“Meditech Review
Pros
With Meditech, the application server is more user pleasant and visually appealing.
Cons
Discharges appeared to take a lengthy time, with several stages and clicks.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Charles
Hospital & Health Care, 101-500 employees
“We Approve.
Pros
The hospital team was educated by the company and I liked that information may be accessed using simple windows with this system.
Cons
The number of tabs and the amount of information displayed on the screen might be overwhelming.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
8
LARRY
Hospital & Health Care, 101-500 employees
“Gets the job done.
Pros
I appreciate that If set up by administration, remote access is available. Images may be accessed from inside the software without the requirement for a separate PAC system.
Cons
The entire system is a bit confusing.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
7
Functionality
9
Elaine
Hospital & Health Care, 11-50 employees
“User-friendly
Pros
The software is simple to learn and use for daily tasks.
Cons
Its sluggish by design.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
6
Functionality
7
Caitlyn
Medical Practice, 10-49 employees
“Satisfactory
Pros
Meditech is easy to develop onsite and has strong report possibilities in comparison to other software.
Cons
Monthly downtime has an impact on patient care and necessitates additional labour to print prescription lists, document them, and then transmit the documentation to Meditech after the downtime is over.
Rating Distribution
Ease of use
6
Value for money
8
Customer Support
8
Functionality
7
Sarah
Hospital & Health Care, 500+ employees
More than a year
“Old School with easy understanding
Pros
While it lacks flashy features its reliable and rarely experiences system issues.
Cons
While this program lacks certain functionalities crucial for my job I can export necessary information to Excel and customize it as needed.
Rating Distribution
Ease of use
8
Value for money
5
Customer Support
6
Functionality
6
Elaine
Hospital & Health Care, 500+ employees
More than a year
“Meditech Software is the best
Pros
The software is userfriendly and integrates well into daily workflow. Its accuracy aids in medication administration by allowing barcode scanning to prevent errors.
Cons
Monthly downtime affects patient care requiring additional steps to document and transfer information to Meditech afterward.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Gina
Independent Home Care of Maryland, LLC, 500+ employees
“I have a mixed experience but mostly it was bad
Pros
The layout looked nice at first and I rather enjoyed it.
Cons
The EHR is almost impossible to understand and I am still confused by it.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
6
Angela
CHRISUS Health, 500+ employees
“Not bad honestly
Pros
It works decently for us and does what we need it to do when we need it to do it.
Cons
I wish there were more options for customization and navigating the software was easier.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Missy
Prompt Care Inc., 11-50 employees
“Barely any updates
Pros
I have used this product every now and then for about a decade and it remains the same; very basic.
Cons
Like I said this software is never updated and any other software would be miles ahead of it.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
6
Mary
KRMC, 500+ employees
“This is the worst
Pros
I have no positive things to list here as it is the worst EHR I have ever used.
Cons
There is not one advantage I have seen from this software after 2 years of using it. Even the newest version is a waste of time and money.
Rating Distribution
Ease of use
3
Value for money
4
Customer Support
2
Functionality
3
Heather
Lowcountry Psychiatric Associates LLC, 1-10 employees
“Love it
Pros
I have had a great experience with this software since it is very easy to navigate for me.
Cons
It gets stuck sometimes which can be a little frustrating.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Luke
Medical Clinic, 1-10 employees
“I hated this product
Pros
I would say that not a single good thing can be found in this product.
Cons
I wish that I had never used this software. It is outdated and has terrible features.
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
2
Functionality
3
Rahael
OT Kidz, 500+ employees
“It has performed consistently!
Pros
The consistency has been good and customizations have been fine.
Cons
We experienced some downtime and delays but it wasnt that bad.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
7
Functionality
8
Larry
Athens Bone and Joint, 51-100 employees
“I had a pleasant experience!
Pros
We use this for our medium-sized hospital. We had no issues. It is easy to navigate and can be accessed remotely if its set up by the administrator!
Cons
The discharge protocol takes quite a lot of time. And I dont like that we cannot write or dictate a note directly on to the software.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
9
Larry
Athens Bone and Joint, 101-500 employees
“Cloud based
Pros
The ability to use this software from anywhere since it is cloud-based and can be remotely accessed is wonderful.
Cons
You sadly cannot dictate notes since the system does not understand voice commands/diction.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
8
Rahael
OT Kidz, 500+ employees
“Easy and nice
Pros
It is consistently good and you get to be able to do whatever you need with it and it does not let you down.
Cons
Sometimes there have been a few delays but honestly, theyre are such rare instances that it is almost negligible.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
8
LARRY
Athens Bone and Joint, 101-500 employees
“Very limited functions
Pros
I had a chance to use Meditech EHR in a medium-sized clinic for administration and care of orthopedic patients. Generally, it was great at providing access to data both inside and outside of the emergency clinic. It had a simple layout. Paper notes are easily scanned into the system after patient release. It is good that it does not require a separate PACS system to view images.
Cons
It was troublesome to not be able to complete my rounding from the clinic however because of no capacity to enter a progress report directly into the framework. It does not allow you to dictate or type in data directly into the system. Issuing patient discharges is a tedious and time-consuming process requiring too many steps.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
7
Functionality
6
LARRY
Not Specified, 101-500 employees
More than a year
“Limited EHR
Pros
Accessing information through simple windows is convenient and remote access is possible if set up by administration. Images can be accessed within the program without a separate PACs system.
Cons
Lack of direct note writing or dictation within the system prolongs discharge processes. Extra steps and clicks contribute to the delay.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
10
Functionality
8
Danielle Q
Southlake Regional Health Centre, N/A employees
“allows fast and efficient working
Pros
The system is very fast and user-friendly in comparison to Mckesson which I was previously using before I switched to Meditech. Charting takes up a lot less time as compared to before. Online scheduling, screening, and clinical history data saves a lot of time and effort.
Cons
It tends to be very slow sometimes. I trust this wont be lasting since it is new and hoping they will improve that later on. I discover my screen crashes or halts constantly. Another unsettling thing is that on the off chance that I am working on one individuals chart, I cant change to another patient without leaving my present screen.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
9
Shelly
Medical Practice, 500+ employees
Free Trial
“0 out of 10 recommend
Pros
I cant find any pros for this EHR I have no compliments whatsoever.
Cons
The layout is incredibly poor lacking customizable options expected in modern EHR systems. Navigation and order processing are particularly unintuitive posing potential dangers.
Rating Distribution
Ease of use
3
Value for money
3
Customer Support
4
Functionality
3
Rahael
Not Specified, 500+ employees
Less than a year
“Good product for moderate to large sized facilities!
Pros
Its consistently userfriendly and can be easily customized to enhance efficiency for different companies.
Cons
Despite occasional downtime updates regarding product usage are provided consistently.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Fenardz O.
Nightingale hospital, N/A employees
“A good EMR for hospitals. Facilitates communicative healthcare
Pros
It allows for a productive connection with other healthcare workers in an organization which means doctors and staff in all department have a communicative relationship that aids in providing a better working environment. Good integration among different departments primarily means that reporting, scheduling, labs are always in one place. The intuitive EMR enable doctors to review reports easily because the system is set up to facilitate easy access to their data at whatever point. Reduces paperwork and the possibility of data loss. easy to use with training. Highly recommended for hospitals.
Cons
It is not simple to navigate without proper training and the need for IT staff help regarding some complex issues. Their customer service can be troubling at times, as they can be slow. Meditech is quite costly.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
7
Functionality
8
Gina
Not Specified, 500+ employees
More than a year
“Can be difficult to understand at first!
Pros
I liked the straightforward layout without distracting features.
Cons
Navigating through the program is extremely challenging requiring a long learning curve.
Rating Distribution
Ease of use
3
Value for money
5
Customer Support
6
Functionality
2
Dr. Julian A.
North Kinangop Catholic Hospital, N/A employees
“Well organized and efficient
Pros
My favorite thing about Meditech is particularly how quick it is. In fact, its ongoing programming where you can get your patients records within moments immediately when required, its very efficient. all through my work with Meditech EHR I discovered patient document recovery exceptionally simple and genuine time, I could refresh persistent record information and offer in a split second to either a drug specialist for medicine all continuously, its record and utilize no pausing, its averagely reasonable for fair sized offices, fusing wellbeing union has made it increasingly simpler to share wellbeing data.
Cons
Small health facilitates who need the expertise of Meditech most might find it too expensive for a service. The functionalities are great however expanding their circle of providers will open doors to a lot more possibilities
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
8
Functionality
9
missy
Medical Practice, 11-50 employees
More than a year
“very archaic program
Pros
I cant think of anything positive to say about this product after using it for 10 years without any noticeable changes.
Cons
Its frustrating to rely solely on arrow keys for navigation as one wrong key press resets the process.
Rating Distribution
Ease of use
3
Value for money
3
Customer Support
4
Functionality
3
