Meditech EHR Software

Meditech EHR Software Reviews

79 Reviews

Overall Rating

3.1

79 Reviews

Rating Distribution

5

star

(10)

4

star

(27)

3

star

(17)

2

star

(10)

1

star

(15)

Satisfaction Score

Ease of use

7

Value for money

6

Customer Support

6

Functionality

6

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Filters

Meditech Expanse
Pros

I appreciate how straightforward it is to navigate Meditech. Finding the information I need is efficient and suits my work requirements.

Cons

I find that what I dislike most stems from features carried over during the upgrade from a previous version. Implementing upgraded functions could have enhanced the search for orders and interventions.

Ease of use

10

Value for money

8

Customer Support

7

Functionality

8

Amanda

Hospital & Health Care, 500+ employees

More than a year

Mar 16, 2024

Meditech EMR - outdated
Pros

Using the keyboard for navigation is convenient I dont have to rely on the mouse for every action.

Cons

This software feels quite dated. It lacks intuitiveness and could benefit from a visual update. Navigating through multiple screens before obtaining results is cumbersome. Occasionally Ive accidentally exited out of it.

Ease of use

4

Value for money

6

Customer Support

3

Functionality

10

Alex

Hospital & Health Care, 51-100 employees

More than a year

Oct 27, 2023

Learning about the management of a clinic thanks to MEDITECH Expanse
Pros

With less than a year of experience Ive found Meditech to be comprehensive and efficient. It simplifies access to medical information expediting administrative tasks. Realtime data integration across departments enhances coordination and collaboration among staff.

Cons

My main issue with this system is the difficulty in using certain functions efficiently as they require more training and familiarity. Theres room for improvement to make all functionalities more intuitive.

Ease of use

8

Value for money

7

Customer Support

8

Functionality

10

Isaac

Architecture & Planning, 101-500 employees

Less than 6 months

Jul 02, 2023

Never use this software.
Pros

Theres nothing I find appealing about this software.

Cons

To access simple information like lab trends or previous summaries it takes at least 45 steps. Theres no option to link with EMR systems from other facilities. Lack of customer support is a significant drawback. For instance in my facility resolving issues with charts takes over 2 weeks.

Ease of use

2

Value for money

1

Customer Support

2

Functionality

1

Tm

Hospital & Health Care, 500+ employees

Less than a year

Jun 01, 2023

Cheaper than Epic but much less user friendly
Pros

Meditech functions reliably and meets high HIPAA compliance standards compared to other EMR software.

Cons

The features feel outdated and havent kept up with the software standards of the 2020s. The interface lacks the clickability expected in modern software relying heavily on arrow keys.

Ease of use

4

Value for money

5

Customer Support

6

Functionality

4

Zachary

Hospital & Health Care, 500+ employees

Less than a year

Feb 17, 2023

Medical Records and Charting Made Easy
Pros

One of my favorite features of Meditech is the quick access to medical records simplifying charting.

Cons

Rectifying charting errors on the wrong patient is impossible at times.

Ease of use

6

Value for money

7

Customer Support

8

Functionality

6

Sunil

Health, Wellness and Fitness, 101-500 employees

More than a year

Feb 14, 2023

Meditech EHR
Pros

I am using Meditech EHR software in 2 hospitals and have gotten familiar with its functions and features.

Cons

Documentation is hard to understand for newcomers.

Ease of use

9

Value for money

9

Customer Support

7

Functionality

7

Angela

CHRISTUS Health, 10000 employees employees

Jan 23, 2023

Easy to use. One software to manage everything.
Pros

Meditech EHR is one suite to manage all departments. Its just great.

Cons

The software and support are very expensive. Data migration may be an issue if support is discontinued from your side.

Ease of use

9

Value for money

7

Customer Support

9

Functionality

9

Leonardo

CareConnext LLC, 11-50 employees employees

Nov 23, 2022

Not worth it
Pros

Learning to use it was okay there arent many standout features to remember.

Cons

This software feels outdated and inefficient akin to Stone Age technology.

Ease of use

6

Value for money

5

Customer Support

6

Functionality

6

Anonymous

Not Specified, 500+ employees

More than a year

Oct 18, 2022

Great product
Pros

Super amazing features. The software has various functions that facilitate our routine tasks and enhances our productivity.

Cons

We find several bugs after each update but that comes with the territory as an anomaly can occur anytime in software.

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

Andrea

Frankfort Regional Medical Center, 501-1000 employees employees

Sep 15, 2022

Love Meditech
Pros

Meditech EHR Software can be used easily and it enables us to carry out practice operations in an efficient manner.

Cons

I have used a few healthcare software in the market but non come close to Meditech EHR Software.

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

Heather

Owcountry Psychiatric Associates LLC, 2-10 employees employees

Sep 14, 2022

Cumbersome and poorly designed
Pros

The availability of previous records is the only positive aspect for me.

Cons

Simple and frequent tasks require multiple clicks. Prescription writing and sending are overly complex. Patient lists dont automatically remove discharged patients leading to long lists.

Ease of use

4

Value for money

3

Customer Support

4

Functionality

4

Michael

Hospital & Health Care, 500+ employees

More than a year

Aug 23, 2022

Better for urgent and emergency rooms
Pros

It efficiently allocates rooms for ambulances updates information seamlessly and enables multiple departments to access the same chart making notation easier.

Cons

Its inability to integrate with other hospital systems limits data sharing capabilities.

Ease of use

10

Value for money

6

Customer Support

5

Functionality

6

Ash

Hospital & Health Care, 500+ employees

More than a year

Aug 21, 2022

Good EHR for hospital-based Healthcarebut not efficient for integrating into outpatient operations
Pros

It facilitates seamless communication among hospital services with all chart details easily accessible once a patients chart is opened.

Cons

Using Meditech as our registration software for outpatient rehabilitation and therapy orders is inefficient. It takes around 12 clicks to access a patients scanned PT order.

Ease of use

8

Value for money

10

Customer Support

8

Functionality

7

Kerry

Hospital & Health Care, 500+ employees

More than a year

Jul 13, 2022

Great for Clinical AND B/AR users
Pros

I am Satisfied with to use of Meditech EHR Software. It connects billing (front and back end) and clinical documentation so much better than other software out there. Billing, coding, and compliance audits are a breeze.

Cons

If we compare Meditech EHR to EPIC, it lacks a lot of features and may come across as tedious.

Ease of use

10

Value for money

8

Customer Support

8

Functionality

9

Caitlyn

SoulShine Yoga, 201-500 employees employees

Jul 05, 2022

Great for medium to large sized healthcare organizations
Pros

Meditech EHR Software Does not require too much training to get equipped. It is easy to navigate. It offers customization features to set up the system according to each hospital’s needs for a better work experience.

Cons

System downtime can cause inconvenience and work delays during important tasks. Although, Meditech does provide regular updates to facilitate better use of the system.

Ease of use

8

Value for money

8

Customer Support

8

Functionality

9

Raphael

OT Kidz, 501-1,000 employees employees

Jun 29, 2022

Effective management through integration
Pros

There had always been a problem regarding communication between separate divisions in our hospital, Meditech effectively resolved that. Meditech is so easy to use, it almost enables you to enjoy your work. Managing different aspects and departments is made exponentially simpler with this EHR. It is user-friendly and great for both small and large healthcare facilities.

Cons

It is a little heavy on the expensive side. It works smoothly as long as you do all things right. But one tiny error sets it off balance and is really hard to fix. Small tasks require precise steps to produce results. Can be a hassle.

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

Joyleen

Mama Lucy hospital, - employees

May 31, 2022

Easy to use
Pros

Ive tried a lot of software and Meditech is far more user-friendly. Also, customer service appeared to be consistent.

Cons

Meditech panels are more difficult to comprehend and manage.

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

Michele

Medical Practice, 10-49 employees

May 25, 2022

Meditech isnt fancy, but it does the job.
Pros

The system appears to be adjustable, and it might be useful for smaller facilities.

Cons

 Since the release of Epic, Meditech has lacked a number of functions.

Ease of use

7

Value for money

9

Customer Support

8

Functionality

8

shelly

Hospital & Health Care, 50-99 employees

May 22, 2022

Simple yet powerful
Pros

I like how Meditech incorporates both invoicing and clinical documentation. It makes billing and coding, compliance checks, and claims review much simpler.

Cons

Searching for old documents is sometimes sluggish and complicated.

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

Emma

Medical Practice, 10-49 employees

May 11, 2022

Meditech does have a bit of a learning curve.
Pros

My experience with MEDITECH was tough to warm up to, but after I figured out how to navigate, I was able to do anything I needed to locate the information I required.

Cons

Meditech also requires all processes to be input again, which may be tiresome for individuals who are purely clinical.

Ease of use

6

Value for money

7

Customer Support

6

Functionality

6

Sarah

Medical Practice, 10-49 employees

May 09, 2022

Good Teamwork.
Pros

The software is precise and aids in proper medication administration and in preventing medication mistakes.

Cons

 It takes a lot of clicks to do a single task.

Ease of use

9

Value for money

9

Customer Support

8

Functionality

9

Christen

Hospital & Health Care, 10-49 employees

Apr 26, 2022

Meditech Review
Pros

With Meditech, the application server is more user pleasant and visually appealing.

Cons

Discharges appeared to take a lengthy time, with several stages and clicks.

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

Stuart

Hospital & Health Care, 2-9 employees

Apr 21, 2022

We Approve.
Pros

The hospital team was educated by the company and I liked that information may be accessed using simple windows with this system.

Cons

The number of tabs and the amount of information displayed on the screen might be overwhelming.

Ease of use

7

Value for money

7

Customer Support

7

Functionality

8

Charles

Hospital & Health Care, 100-499 employees

Apr 08, 2022

Gets the job done.
Pros

I appreciate that If set up by administration, remote access is available. Images may be accessed from inside the software without the requirement for a separate PAC system.

Cons

The entire system is a bit confusing.

Ease of use

9

Value for money

7

Customer Support

7

Functionality

9

LARRY

Hospital & Health Care, 100-499 employees

Mar 25, 2022

User-friendly
Pros

The software is simple to learn and use for daily tasks.

Cons

Its sluggish by design.

Ease of use

7

Value for money

7

Customer Support

6

Functionality

7

Elaine

Hospital & Health Care, 10-49 employees

Mar 25, 2022

Satisfactory
Pros

Meditech is easy to develop onsite and has strong report possibilities in comparison to other software.

Cons

Monthly downtime has an impact on patient care and necessitates additional labour to print prescription lists, document them, and then transmit the documentation to Meditech after the downtime is over.

Ease of use

6

Value for money

8

Customer Support

8

Functionality

7

Caitlyn

Medical Practice, 10-49 employees

Mar 21, 2022

Old School with easy understanding
Pros

While it lacks flashy features its reliable and rarely experiences system issues.

Cons

While this program lacks certain functionalities crucial for my job I can export necessary information to Excel and customize it as needed.

Ease of use

8

Value for money

5

Customer Support

6

Functionality

6

Sarah

Hospital & Health Care, 500+ employees

More than a year

Feb 25, 2022

Meditech Software is the best
Pros

The software is userfriendly and integrates well into daily workflow. Its accuracy aids in medication administration by allowing barcode scanning to prevent errors.

Cons

Monthly downtime affects patient care requiring additional steps to document and transfer information to Meditech afterward.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Elaine

Hospital & Health Care, 500+ employees

More than a year

Jan 09, 2022

I have a mixed experience but mostly it was bad
Pros

The layout looked nice at first and I rather enjoyed it.

Cons

The EHR is almost impossible to understand and I am still confused by it.

Ease of use

7

Value for money

8

Customer Support

8

Functionality

6

Gina

Independent Home Care of Maryland, LLC, 501-1,000 employees employees

Nov 18, 2020

Not bad honestly
Pros

It works decently for us and does what we need it to do when we need it to do it.

Cons

I wish there were more options for customization and navigating the software was easier.

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

Angela

CHRISUS Health, 10,000+ employees employees

Nov 11, 2020

Has worked great for me
Pros

It combines everything in one place from my billing to my front end information; everything is easy to access.

Cons

I do not like that it is not regularly updated in terms of its software and we lose out on features other software have.

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

Caitlyn

Sunshine Yoga, 201-500 employees employees

Nov 10, 2020

Barely any updates
Pros

I have used this product every now and then for about a decade and it remains the same; very basic.

Cons

Like I said this software is never updated and any other software would be miles ahead of it.

Ease of use

8

Value for money

8

Customer Support

8

Functionality

6

Missy

Prompt Care Inc., 11-50 employees employees

Nov 03, 2020

This is the worst
Pros

I have no positive things to list here as it is the worst EHR I have ever used.

Cons

There is not one advantage I have seen from this software after 2 years of using it. Even the newest version is a waste of time and money.

Ease of use

3

Value for money

4

Customer Support

2

Functionality

3

Mary

KRMC, 5,001-10,000 employees employees

Oct 22, 2020

Love it
Pros

I have had a great experience with this software since it is very easy to navigate for me.

Cons

It gets stuck sometimes which can be a little frustrating.

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

Heather

Lowcountry Psychiatric Associates LLC, 2-10 employees employees

Oct 15, 2020

I hated this product
Pros

I would say that not a single good thing can be found in this product.

Cons

I wish that I had never used this software. It is outdated and has terrible features.

Ease of use

2

Value for money

2

Customer Support

2

Functionality

3

Luke

Medical Clinic, 1 employee employees

Oct 15, 2020

Pretty great option
Pros

If you want software that can do everything for you then this is an option you should consider.

Cons

The software is very expensive in my opinion and maybe not worth the cost for smaller practices.

Ease of use

9

Value for money

7

Customer Support

9

Functionality

7

Leonardo

CareConnext LLC, 11-50 employees employees

Oct 14, 2020

It has performed consistently!
Pros

The consistency has been good and customizations have been fine.

Cons

We experienced some downtime and delays but it wasnt that bad.

Ease of use

9

Value for money

7

Customer Support

7

Functionality

8

Rahael

OT Kidz, 501-1,000 employees employees

Sep 15, 2020

I had a pleasant experience!
Pros

We use this for our medium-sized hospital. We had no issues. It is easy to navigate and can be accessed remotely if its set up by the administrator!

Cons

The discharge protocol takes quite a lot of time. And I dont like that we cannot write or dictate a note directly on to the software.

Ease of use

8

Value for money

8

Customer Support

8

Functionality

9

Larry

Athens Bone and Joint, 51-200 employees employees

Sep 03, 2020

Cloud based
Pros

The ability to use this software from anywhere since it is cloud-based and can be remotely accessed is wonderful.

Cons

You sadly cannot dictate notes since the system does not understand voice commands/diction.

Ease of use

9

Value for money

8

Customer Support

9

Functionality

8

Larry

Athens Bone and Joint, 201-500 employees employees

Feb 11, 2020

Nothing good to say
Pros

I have not one positive thing to write about this deplorable EHR.

Cons

Everything is terrible from the layout to the features it has since it does not let you do anything you want.

Ease of use

3

Value for money

3

Customer Support

2

Functionality

2

Shelly

Hospital, 1,001-5,000 employees employees

Oct 23, 2019

Easy and nice
Pros

It is consistently good and you get to be able to do whatever you need with it and it does not let you down.

Cons

Sometimes there have been a few delays but honestly, theyre are such rare instances that it is almost negligible.

Ease of use

7

Value for money

7

Customer Support

8

Functionality

8

Rahael

OT Kidz, 501-1,000 employees employees

Aug 13, 2019

Very limited functions
Pros

I had a chance to use Meditech EHR in a medium-sized clinic for administration and care of orthopedic patients. Generally, it was great at providing access to data both inside and outside of the emergency clinic. It had a simple layout. Paper notes are easily scanned into the system after patient release. It is good that it does not require a separate PACS system to view images.

Cons

It was troublesome to not be able to complete my rounding from the clinic however because of no capacity to enter a progress report directly into the framework. It does not allow you to dictate or type in data directly into the system. Issuing patient discharges is a tedious and time-consuming process requiring too many steps.

Ease of use

6

Value for money

7

Customer Support

7

Functionality

6

LARRY

Athens Bone and Joint, 201-500 employees employees

Feb 12, 2019

Limited EHR
Pros

Accessing information through simple windows is convenient and remote access is possible if set up by administration. Images can be accessed within the program without a separate PACs system.

Cons

Lack of direct note writing or dictation within the system prolongs discharge processes. Extra steps and clicks contribute to the delay.

Ease of use

7

Value for money

8

Customer Support

10

Functionality

8

LARRY

Not Specified, 101-500 employees

More than a year

Feb 11, 2019

allows fast and efficient working
Pros

The system is very fast and user-friendly in comparison to Mckesson which I was previously using before I switched to Meditech. Charting takes up a lot less time as compared to before. Online scheduling, screening, and clinical history data saves a lot of time and effort.

Cons

It tends to be very slow sometimes. I trust this wont be lasting since it is new and hoping they will improve that later on. I discover my screen crashes or halts constantly. Another unsettling thing is that on the off chance that I am working on one individuals chart, I cant change to another patient without leaving my present screen.

Ease of use

7

Value for money

7

Customer Support

7

Functionality

9

Danielle Q

Southlake Regional Health Centre, - employees

Jan 13, 2019

0 out of 10 recommend
Pros

I cant find any pros for this EHR I have no compliments whatsoever.

Cons

The layout is incredibly poor lacking customizable options expected in modern EHR systems. Navigation and order processing are particularly unintuitive posing potential dangers.

Ease of use

3

Value for money

3

Customer Support

4

Functionality

3

Shelly

Medical Practice, 500+ employees

Free Trial

Dec 19, 2018

Good product for moderate to large sized facilities!
Pros

Its consistently userfriendly and can be easily customized to enhance efficiency for different companies.

Cons

Despite occasional downtime updates regarding product usage are provided consistently.

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

Rahael

Not Specified, 500+ employees

Less than a year

Dec 15, 2018

A good EMR for hospitals. Facilitates communicative healthcare
Pros

It allows for a productive connection with other healthcare workers in an organization which means doctors and staff in all department have a communicative relationship that aids in providing a better working environment. Good integration among different departments primarily means that reporting, scheduling, labs are always in one place. The intuitive EMR enable doctors to review reports easily because the system is set up to facilitate easy access to their data at whatever point. Reduces paperwork and the possibility of data loss. easy to use with training. Highly recommended for hospitals.

Cons

It is not simple to navigate without proper training and the need for IT staff help regarding some complex issues. Their customer service can be troubling at times, as they can be slow. Meditech is quite costly.

Ease of use

9

Value for money

8

Customer Support

7

Functionality

8

Fenardz O.

Nightingale hospital, - employees

Aug 16, 2018

Can be difficult to understand at first!
Pros

I liked the straightforward layout without distracting features.

Cons

Navigating through the program is extremely challenging requiring a long learning curve.

Ease of use

3

Value for money

5

Customer Support

6

Functionality

2

Gina

Not Specified, 500+ employees

More than a year

Jul 21, 2018

Well organized and efficient
Pros

My favorite thing about Meditech is particularly how quick it is. In fact, its ongoing programming where you can get your patients records within moments immediately when required, its very efficient. all through my work with Meditech EHR I discovered patient document recovery exceptionally simple and genuine time, I could refresh persistent record information and offer in a split second to either a drug specialist for medicine all continuously, its record and utilize no pausing, its averagely reasonable for fair sized offices, fusing wellbeing union has made it increasingly simpler to share wellbeing data.

Cons

Small health facilitates who need the expertise of Meditech most might find it too expensive for a service. The functionalities are great however expanding their circle of providers will open doors to a lot more possibilities

Ease of use

9

Value for money

7

Customer Support

8

Functionality

9

Dr. Julian A.

North Kinangop Catholic Hospital, - employees

Jul 16, 2018