Total 456 reviews

4.4

All reviews are from verified customers

Rating Distribution

5

Stars

56%

4

Stars

31%

3

Stars

7%

2

Stars

3%

1

Stars

2%

Satisfaction score

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8

A

Anonymous

Not Specified, 1-10 employees

1.0
February 2021

Summary of experience

Pros

The software holds promise for dermatology but my experience was marred by inadequate company training and unfulfilled promises. I felt that small dermatology practices were treated unfairly.

Cons

The leaderships focus on Modernizing Medicines bottom line and their poor communication about contracts resulted in a disappointing experience.

Rating Distribution

Ease of use

3

Value for money

4

Customer Support

3

Functionality

3

P

Paul

Medical Practice, 1-10 employees

1.0
January 2021

Destitute client benefit. Promoted highlights dont work well

Pros

Uncertain. It has exceptionally pleasant showcasing material.

Cons

Don't prescribe this computer program. The backline doesn't pick up. You are cleared out on your own possess to troubleshoot issues. It is exceptionally expensive. Many of the promoted highlights dont work well.

Rating Distribution

Ease of use

2

Value for money

2

Customer Support

3

Functionality

2

A

Alan

Alan E Gorenberg MD Inc, 2-10 employees

5.0
September 2020

Amazing team and software

Pros

Honestly, this software has made me three times more productive. I can cater to three patients in the time that it took me to cater to one in the past. Their support staff is amazing and listens well; requested features are always included in newer versions which are great.

Cons

Initially, it seemed daunting to learn the software since it was a little complicated but with use over time, you are able to navigate through it easily!

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

8

A

Alan

Medical Practice, 11-50 employees

5.0
April 2020

Best EHR I've used

Pros

EMA or Electronic Medical Assistant significantly increased productivity and aided in meticulous and rapid charting. Frequent updates and responsive tech support were appreciated.

Cons

While the software had a steep learning curve initially users adapted quickly. However occasional coding errors resulting from updates required correction.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

A

Anonymous

Not Specified, 500+ employees

4.0
January 2020

Decent EHR software

Pros

Learning to use the program was relatively easy and the task management system was appreciated for its efficiency.

Cons

Despite the attempt at organization it fell slightly short and bridging errors were a recurring issue.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

7

Functionality

8

R

Rosie

Hospital & Health Care, 11-50 employees

5.0
November 2019

Newer Modernizing Medicine Users

Pros

The EMA system was intuitive featuring robust analytics and an easily navigable PM system.

Cons

However the registration process for new patients was not as smooth requiring extra effort and the patient reminder system Relatient had its shortcomings.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

8

L

Larry

Clearlyderm, 51-100 employees

5.0
July 2019

Dermatology

Pros

Very easy to understand and simple to report injuries and their treatment. I can easily report my interactions with dermatology patients who for the most part have various Chief Complaints and different methodologies rapidly and effectively.

Cons

It is honestly costly and the ongoing support that one requires isn’t that cheap.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

A

Anonymous

Not Specified, 1-10 employees

5.0
June 2019

Absolute best EHR System for Specialties

Pros

This userfriendly software was easy to learn use and led to substantial time savings.

Cons

While excellent more customization features for individual practices would be a welcome improvement.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

M

Mark

Randall Dermatology, 51-200 employees

5.0
May 2019

EMR

Pros

A fantasy item! Simple and easy to edit and modify. Makes different EMRs resemble a mechanical typewriter. It is easy to use. It makes charting a delight, certainty, and precise. It rarely has any downtimes. It feels like it is made for the provider, charging PM framework functions admirably. A provider’s blessing from heaven. It can be used on Laptop or IPAD.

Cons

They dont have it for Primary Care yet. Also, it doesn’t really read what I want it to do.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

10

Functionality

10

B

Barry

Medical Practice, 11-50 employees

4.0
May 2019

Very Satisfied Otolaryngology Practice

Pros

Our doctors are highly satisfied with the iPad device and weve improved our staff efficiency maintaining the same clinical workload with fewer employees. The integrated clearing house and pointofsale merchant services have boosted our collections by 10 compared to our previous system.

Cons

Modernizing Medicine frequently updates its products which is generally appreciated but it can be challenging to keep up with the release notes and some updates have broken old features. The company could benefit from better alphabeta testing and should enhance ancillary service features such as audiology and allergy which are on their roadmap.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

7

S

Sandra

Medical Practice, 11-50 employees

4.0
May 2019

Feedback on EMA EHR

Pros

The system is userfriendly and provides excellent notes for challenging claims.

Cons

Updates can sometimes lead to new problems that take time to resolve.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

8

W

Wendy

Medical Practice, 1-10 employees

5.0
May 2019

EMA Makes Solo Practice Feel Less Solo

Pros

This EMR is incredibly easy to use and offers logical connections for diagnosis and treatment.

Cons

No complaints everything works smoothly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

S

Sarah

Medical Practice, 11-50 employees

4.0
May 2019

Great Product

Pros

The system is userfriendly offers good support and has robust functionality.

Cons

More information with new updates would be beneficial.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

8

Functionality

7

G

Gabby

Medical Practice, 1-10 employees

3.0
May 2019

EMA Great PM Side Needs Improvement

Pros

The EMA side of Modernizing Medicine is super convenient and easy to use.

Cons

The practice management side lacks ease in reversing billing ledger entries reconciling and running and sorting reports.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

6

Functionality

8

J

James

Hospital & Health Care, 11-50 employees

5.0
May 2019

Overall Great System with Minor Feature Gaps

Pros

The system is easy to use with great functionality. Minor features like task visibility for managers and . phrase programming could enhance it further.

Cons

The cost is relatively high and faxing costs per fax make it less accessible for busy practices.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

9

B

Betsy

Medical Practice, 11-50 employees

3.0
May 2019

Evaluation of Modmed EMA

Pros

It can generate comprehensive clear notes and offers access to pictures and notes.

Cons

Requires technical skills that older workers may lack leading to increased overhead costs and time spent implementing and training.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

7

Functionality

7

P

Phil

Medical Practice, 11-50 employees

5.0
May 2019

Look No Farther

Pros

Quick and easy to use minimal downtime loved by staff and offers automation features.

Cons

Complex template creation and incomplete office supply inventory.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

8

M

Mark

Medical Practice, 51-100 employees

5.0
May 2019

EMR Heaven

Pros

A userfriendly dream product that makes charting a joy. Rare downtimes and efficient billing PM system.

Cons

Not available for primary care and it doesnt read thoughts yet.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

L

Lisa

Medical Practice, 1-10 employees

5.0
May 2019

Love EMA

Pros

Easy to use customizable and great for photos and MIPS.

Cons

Dislike fees for outbound faxing.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

8

A

Adam

MSK Group, 201-500 employees

5.0
January 2019

Futuristic, top of the line service

Pros

It is very refreshing to have found an EHR provider that is working with all their clients to enhance their working experience in the clinical tech space. We are using Modernizing Medicine in an orthopedic facility and the software has been of great help with our day to day clinical workflow challenges. The support and training staff are brilliant at their jobs. They are kind and patient in listening and understanding your problem and always willing to help. We have never had anything less than a delightful experience dealing with them. Modernizing Medicine promises and delivers a great and easy working experience.

Cons

The software is not user-friendly for non-clinical staff as it is designed in consideration with a physicians workability in mind. It can be hard to use for office members on busy days when a physician himself can’t operate it. The system lacks a number of functionalities offered by large scale hospital systems.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8