Netsmart Reviews

“Great ease of use.

Pros

This is a tool that I use on a regular basis. Its incredibly simple to use and has excellent usability.

Cons

Emailing within the software is a hassle. There is no way to see a history of sent messages, and you cannot copy and paste.

“Perfect!

Pros

This has been my go-to for the past five years. I could easily configure the experiences and train the doctors on how to use it.

Cons

None that I could think of.

“Hands down, the best app for scheduling.

Pros

I use Netsmart to arrange appointments for my auto detailing company every day. It was simple to incorporate the form into my website, and they also provided me with personalized links for each appointment type and category. Ive tried three other scheduling systems and none of them compare to the freedom it provides. In addition, customer service is the best Ive ever encountered.

Cons

Although they do not have a dedicated mobile app, their website is mobile-friendly.

“Best for scheduling.

Pros

This app is incredibly simple to use. My clients have appreciated how easy it has been to schedule or alter appointments. The specific scheduling links to every appointment are my favorite feature. Instead of going back and forth with dates and times, I find it a lot easier to give potential customers a direct link.

Cons

I find the software difficult to use, and I prefer the desktop edition. It would be preferable for me if the software could operate in the same manner as the desktop edition.

“We love Netsmart.

Pros

Netsmart accomplishes what weve been looking for in a competitor app for years. I had it running smoothly on our website in a short period of time, and people could make appointments with several technicians, despite the fact that I am not a web developer. It had made a fantastic first impression.

Cons

The software has a few minor discrepancies. Sunday is on the left in one date picker, and on the right in the other (and weve been informed this cant be fixed). Even if all of their other information auto-fills, we cant make a clients address auto-fill when they register (phone, email, name). I am not aware of the reason behind this.

“Great for businesses of every size.

Pros

I liked how straightforward it was to use this product. Setting up your schedule is made simple with step-by-step instructions. My favorite feature is the ability to create private appointment forms that can be sent to clients directly but do not appear on the daily booking page. This is extremely beneficial.

Cons

I honestly havent had any issues with this software. The price is excellent, the features are outstanding, and the setup is simple for everyone to complete.

“Great EHR.

Pros

I love that someone who wants to make an appointment with me can include several people at once, schedule multiple appointments at once, and work with the various payment options and subscription options. I really like that I can add various forms for different sorts of appointments.

Cons

In the beginning, it was a little complex for me but once I worked it out, it was a breeze to use.

“Professional look.

Pros

I liked how professional it looked, how customizable it was, and how easily it could integrate with different platforms. I also liked how fast the help was and how real people, not bots, answered my questions. That was a great experience.

Cons

I didnt appreciate that I didnt get an invoice immediately after paying the first month; I double-checked to ensure the payment went through, but because I hadnt been charged, I doubted the process and withdrew it.

“Saves time!

Pros

Its a fantastic online scheduling tool. I can quickly set up various meeting kinds and link multiple calendars. Notifications for both me and the patients are fully customizable and simple to modify. I really like that I can build custom intake forms for different meeting types.

Cons

I cant think of any disadvantages to this software. Ive been using it for over a year and Im completely satisfied with it. Its simple to use and saves me a great deal of time.

“Booking appointments made easy.

Pros

The administrator menu is simple to navigate and understand. Both the user and the administrator have access to a simple and intuitive interface. Users can edit, delay, and cancel appointments without having to sign in to the app.

Cons

There is no live chat support available. It can take up to a day to receive a response via email.

“Could be improved.

Pros

It performs admirably. Their sales, customer care, and support teams are all very responsive. Theyre well-organized. When we first started, it was very impressive.

Cons

There is a significant amount of data entry. A few places could be made more effective. The e-prescribing feature isnt one of my favorites. That could be streamlined, rendered larger, and even color-coding could be useful in the programme.

“Good functionality.

Pros

Its easy to comprehend and use. Has a strong balance between functionality and performance.

Cons

The fact that to fulfill the meaningful usage requirement, you must enter the same details several times in many different places.

“Not the best.

Pros

It takes a fraction of the time to get up and running compared to my previous EMR. Furthermore, it is web-based.

Cons

I had hoped it to be tablet-based when I switched to EHR in 2010. Im still working on it after six years as a one-person practitioner. Since I cant afford a scribe, I also chart for two hours after each clinic day.

“Highly recommended.

Pros

I like how its all right there in front of you and how simple it is to maneuver across the system.

Cons

Whenever there is a message from either the staff or patients, there is no notification.

“Excellent software.

Pros

The ease of use, streamlined interface, and excellent customer service are praise-worthy.

Cons

Although the software can be dormant at times, the response time is generally excellent.

“Do not buy!

Pros

We are only using it because it was offered to us at no additional cost by the State Medical Services.

Cons

It is difficult to navigate and does not allow you to copy paste information. They need to upgrade the outdated interface.

“Room for improvement

Pros

It is great once you learn how to operate it.

Cons

When it crashes you can take a long break because it wont go back online immediately. The bugs keep piling up and they need to solve them quick.

“Not an intelligent software.

Pros

Its offline feature is praiseworthy which allows you to create documents from home even without access to the internet.

Cons

The software is not user-friendly, and some sort of training is required by the new employees to get acquainted with the software. Synchronization of data is also not as seamless as it should be.

“Great training

Pros

It is very easy to get trained on this software and you can easily start working on the system after a few sessions.

Cons

The inputs for patient charts do not clear with the click of the button and you have to delete manually.

“Poor Service

Pros

It is not web based so you can easily create documents without internet connection.

Cons

It has a great learning curve. The new employees face difficulty getting used to it. It is also not user-friendly and Synchronization takes too much time.