Netsmart EHR Software

The Netsmart company sells health information technology, and EHR as a SaaS is one of its products. Netsmart EHR Software caters to many specialties, including additional treatment, behavioral health, long-term care, public health, developmental disability treatment, hospice, family services, and child services.

The software incorporates various features such as consumer engagement, and the brand can assist in analytics too. A secure encryption system protects data from being seen by unauthorized users. A unique feature is the Telehealth platform, enabling virtual clinic services. The telehealth module is integrated with the EHR and is accessible via mobile and web, allowing specialist consultations to any location.

Netsmart EHR is accessible on any device, and an added benefit is that it doesn't require internet access to provide EHR services when used in the field once a device is synced.

The platform serves public health agencies with its cloud-based electronic health record system (EHR) and practice management system. Its key features include operational management, case management, financial reporting, and many more. Netsmart additionally assists in streamlining administrative tasks such as order management, schedule management and ensures a confidential and secure system that adheres to the guidelines declared by the Public Health Informatics Institute.

Netsmart EHR Pricing

Not provided by the vendor. Users can contact the company to obtain pricing details and ask for a quote.

Netsmart EHR Support

The software offers support via phone and email.

Netsmart EHR Pros

It offers a robust feature set. Users can customize existing forms or create their own. The solution provides tools for both outpatient and inpatient. Their support staff is professional and responsive. Users can store all of their medical data in one place. The system even allows to integrate scanned documents into the chart.

Netsmart EHR Cons

It requires a lot of maintenance by IT staff. The system sometimes slows down a bit.

Compatibility

Android, iOS, Windows

Netsmart EHR Software Features

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EMR/EHR

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e-Prescribing

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Patient Portal

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Compliance Tracking

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Practice Management Software

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Patient Demographics

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Lab Integration

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Employee Management

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Appointment Scheduling

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Voice Recognition

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Mobile App

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Telemedicine Software

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Appointment Reminders

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Reporting and Analytics

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Medical Billing Service

Frequently Asked Questions (FAQs)

Does Netsmart software offer API integrations?

Netsmart EHR provides a state-of-the-art API interfacing experience via its CareConnect feature offering.

How much does Netsmart cost?

The cost varies regarding the features you choose and your clinical practice workflow requirements. To obtain exact subscription costs customized for your medical setting, please get in touch with our customer representatives on the number mentioned on the top-right corner of this page.

Is Netsmart an EMR?

Yes, NetSmart software is used/referred to, interchangeably, as both an EMR and EHR solution.

Is Netsmart cloud-based?

Yes, Netsmart EHR is a cloud based medical solution designed for implementation in the healthcare industry.

What level of user support does the Netsmart EHR software offer?

The main support options include phone and email chat outreach along with online resources like FAQs, video tutorials, and guides.

Netsmart EHR Software Pricing

Small Organization

Within Budget

Medium Organization

Within Budget

Large Organization

Within Budget

Netsmart EHR Software reviews

Overall Rating

52 Reviews

Excellent
40%
Good
40%
Average
5%
Poor
15%
Terrible
0%

Netsmart outstanding database is amazing for both staff and clients

November 2022

Sammy K. Stokes

Hospital Admin

Pros:
The Netsmart EHR platform offers an excellent database module that allows users to easily access client and personnel files as well as arrange different staff for shifts. Payroll processing is simple, and the possibilities are limitless. IT ticketing system, favorite browser saving, and reporting tools are also included. The auto-save function is quite simple, and the user can be certain that they will not lose their data if the tablet crashes or if they leave the screen before sending the file to their server.
Cons:
Although there are no apparent issues with Netsmart’s EHR software, at times the slowness of the network connectivity causes some glitches while performing some tasks. This also happens when too many users companywide are at the same address or working on the same file. This glitch occurs and presents itself differently, mostly depending on the browser the user is using. Other than that, there aren’t any teething issues that I or my team have encountered since we’ve been using it.

User friendly.

May 2022

Jesus

Andrew Levine MDPA

Pros:
Anyone in the office can use it with ease. It is very user-friendly. I highly recommend it.
Cons:
Having to update the password on a regular basis is such a drag.

Great patient portal.

April 2022

Megan

Surgical Specialists

Pros:
The patient portal is my favorite part of the software. I mostly work on the front end of patient scheduling, and I love how clients can fill out their records online and have them automatically uploaded into Netsmart. It helps you save a great deal of time. Very impressive work.
Cons:
I dislike how much "clicking" is needed to view imported documents. It wastes a lot of time.

Makes life easier.

March 2022

Beverly

ASUASM

Pros:
The software is extremely easy to use. The templates were created with the practice's specialty in mind.
Cons:
It's easy to see why Netsmart is regarded as one of the best medical software programs available in the world, but the expense of this software will cause people to seek other choices.

Not good enough

April 2021

Kenneth

UCLA

Pros:
It has all the basic features but nothing extra
Cons:
It is difficult to customize it. You need to click many times before any chart opens. We are not enjoying it.

Not a practical choice

April 2021

Pawan

Momentum

Pros:
It has a lot of useful features like automatically showing the patient history when you search for it.
Cons:
They need better templates and it is more targeted towards a general physician's practice.

Great for nurses

April 2021

Christie

ORC

Pros:
A user friendly screen you can get used to immediately. Comfortable for completing diagnosis and writing reports.
Cons:
There are too many features so you might get overwhelmed at first.

prescribing with ease.

April 2021

Amanda

Empower Psych Centers LLC

Pros:
My two favorite features are the ability to e-prescribe and the patient scorecard. Love its ease of use.
Cons:
When seeing a patient, it's difficult to navigate past visit notes or imported papers. I wish there were more options for customization.

Amazing customer support.

April 2021

brandy

carolina Healthchoice

Pros:
The customer service has been incredible. They are accessible and supportive.
Cons:
It differs significantly from other EHR applications and needs some time to get familiarized with.

Neutral.

April 2021

Sharon

Rutgers University Behavioral Health Care

Pros:
New features are released often, but they are not features that we use frequently.
Cons:
Everything is a product idea proposal, and you never hear back from them on when or how it will be executed.

Free trial user.

April 2021

Shannon

Woodstock Natural Health Clinic

Pros:
It has a lot of customization choices, excellent customer service, and simple guidelines on how to use and integrate with the other clinics/ labs/ scanning. Moreover, it is HIPAA compliant.
Cons:
The price of start-up fees and recurring fees per user is high. For a small clinic, it is prohibitively costly. Instead, we'll have to rely on Practice Fusion or charm.

Our favorite.

April 2021

Kelly

Clean Claim MD, LLC

Pros:
As a billing business, we found it simple to set up an interface for Practice Management software, and it is the only one we use that works perfectly bi-directionally. This app is simple to use. It is also easy to check the meaningful usage of the reports.
Cons:
For my OB/GYN party, having the LMP date sent over with the patient charges would be extremely beneficial.

Excellent.

April 2021

Carol

Pulmonology and Sleep Services of San Antonio LLC

Pros:
CMS standards are met, results are excellent, and physicians are pleased with the programme. They provide training whenever required.
Cons:
We don't have many problems which aren't fixed after we record them. I'm at a loss for this one.

Easy transition.

April 2021

Debbie

Golden Triangle Family Care Center

Pros:
It takes approximately 3 hours on average to train the staff. This software boosts efficiency and productivity.
Cons:
The fact that we have to update our passwords too often. We have to change the password every 90 days or so at the moment. Unless there is an issue, I would prefer to do it once a year.

By far, the best.

April 2021

YVONNE

HERIBERTO RODRIGUEZ-AYALA M.D., P.A.

Pros:
We particularly like the templates, as well as the fact that we can create our own templates that best suit our needs, and that support is always available. Team members are fantastic and always willing to assist. It's also easy to train new employees. It also has excellent reporting and customization features.
Cons:
From when we first started using Netsmart, it has improved significantly. But there have been some recent changes, and while we acknowledge that they now have more customers, a little more one-on-one and faster customer service would be fantastic, just like in the old days.

Call us at

(661) 384-7070

Call us at

(661) 384-7070