Netsmart EHR is a comprehensive solution for behavioral health and human services organizations. Although the software is well suited for larger organizations, it brings precision to healthcare delivery, ensuring a superior level of efficiency and compassionate care.

Netsmart EHR Specifications

Appointment Management/Scheduling

e-Prescriptions

Lab Integrations

Patient Portal

View All Specifications

What Is Netsmart EHR?

Overview

Netsmart's Electronic Health Record (EHR) software is designed to meet the needs of human services and post-acute care providers. It offers workflows and functionality purpose-built for these medical settings, allowing them to track services efficiently and measure outcomes. The platform also provides broader connectivity to the entire healthcare ecosystem, helping providers navigate changing value-based care models with solutions and services that make person-centered care a reality.

Netsmart's mobile EHR technology further allows organizations to document care anywhere, anytime, with or without internet connectivity. Additionally, the vendor's public health EHR interface bridges gaps in information and supports advanced connectivity to eliminate manual processes in healthcare spaces.

What Is Netsmart EHR Best For?

Put briefly, Netsmart makes for an ideal EHR solution for organizations looking to provide person-centered care and increase efficiency through an ambitious orientation of care team members that is hard to pull off in practice with most digital medical record options available.

Netsmart Pricing

Netsmart EHR comes in various plans and prices to meet the needs of different healthcare providers for care delivery, with tariffs not available publicly. Generally, the subscription costs for different tiered vendor solutions vary depending on the size of your practice, the features you need, and other factors.

To obtain the latest default and custom Netsmart pricing configured for your practice, contact us right away!

Netsmart EHR Integrations

The vendor has not provided any information regarding its third-party integration.

How Does Netsmart EHR Work?

Getting started with the system is easy. Here are the steps a new user would typically take to start working on Netsmart EHR post-implementation:

  • Log into your account, and following the login, take some time to learn the system's ropes hands-on
  • Capture patient demographics and insurance information, including their vital records, and manage appointments with an integrated calendar
  • Utilize customizable templates and standardized formats to document patient encounters and clinical notes
  • Prescribe medications electronically, check for drug interactions, and send prescriptions directly to pharmacies
  • Generate and submit insurance claims, track payments, and manage billing processes for optimized revenue
  • Enable patients to access their health records and lab results and communicate securely with providers online
  • Use built-in tools to generate reports on patient outcomes, operational efficiency, and financial performance
  • Ensure HIPAA compliance with potent security measures, encryption, access controls, and audit trails
  • Achieve interoperability with other health information systems and use APIs to connect with third-party applications
Schedule a Netsmart demo to get detailed insights on the capabilities of Netsmart EHR.

Who Is Netsmart EMR For?

Netsmart EHR is purpose-built for both general medical (hospital and clinical) and specialty ward deployments, including:

  • Physicians
  • Nurses
  • Mental Health Professionals
  • Social Workers
  • Home Health Care Providers
  • Hospice Care Providers
  • Public Health Organizations
  • Rehabilitation Centers

Is Netsmart EHR Right For You?

Netsmart is the right EHR choice for medical practices that require a comprehensive solution for managing patient records, tracking services, and measuring outcomes. The vendor's services are geared to enable smooth patient data collection and support whole-person care. If these requirements meet your practice needs, then the subscription comes highly recommended.

Alternatively, you can contact our friendly customer service team at 661-384-7070 to learn exactly how Netsmart EHR could work for your facility.

Netsmart EHR Features

Netsmart EHR provides workflows and functionality designed for human services and post-acute care providers. This allows medical practices to efficiently track services and measure outcomes while providing broader connectivity to the entire healthcare ecosystem.

how it worksSee How It Works

The program's integrated care platform provides access to client records at the point of care, with or without internet connectivity, making care possible in every context, tech-equipped or otherwise.

how it worksSee How It Works

Netsmart's hospice EHR software simplifies clinical workflows, reduces documentation time, and facilitates IDG collaboration for person-centered, value-based care.

how it worksSee How It Works

The platform's associated mobile EHR technology allows healthcare organizations to document care remotely—even when not connected to the internet.

how it worksSee How It Works

Netsmart's public health EHR solution bridges information gaps and supports advanced connectivity to eliminate silos between multiple community mental health centers and organizations.

how it worksSee How It Works

Pros and Cons of Netsmart EHR

Pros

  • The platform meets the HIPAA regulatory benchmark
  • Enables patient-physician facility interactions in domestic settings via Home-Care EHR
  • Android app provides for greater EHR accessibility and multi-device operability
  • Round-the-Clock e-Ticket & Phone Assistance

Cons

  • More suitable for larger healthcare settings
  • Medical specialties coverage is not expansive

Netsmart EHR Reviews

Overall Rating

3.6

56 Reviews

Rating Distribution

5

star

(15)

4

star

(19)

3

star

(11)

2

star

(8)

1

star

(3)

March 2023

Sleek and Intuitive EHR.

Ruby T.

Hospital & Healthcare

Ease of use

6

Value for money

7

Customer Support

7

Functionality

7

Pros

Netsmart is extremely simple to use! The dashboard is well-organized and contains all the information I need within a single screen. Navigation is a breeze as well, and the entire system can be explored with just a mouse click. I really appreciate the automatic reminders that remind me of deadlines and timetables that I might otherwise overlook. The calendar app itself is very modern and simple to read. It contains all the details of every department and their upcoming as well as completed visits.

Cons

The Charting module feels disconnected from the rest of the software, which is quite frustrating to be honest. It feels like it was neglected during development as there are some inherent issues that even the excellent customer service hasn’t been able to solve. It is difficult to get in and out of charts, or move to schedules from charts, and there is a lot of back and forth to the homepage for simple tasks. This makes finding information quite difficult and oftentimes impossible to do unless I restart the system and do it all over again.

February 2023

A definite find for mobile physicians; would have liked a free trial

Robert H.

New Pennsylvania Clinic, PA

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

Pros

I’m a diehard Android fan-physician, and for reasons that are quite obvious to someone of my disposition (I travel cross-borders, and so I need device/platform flexibility), I don’t have much use for the Apple device ecosystem. Since 2018, I was searching for a mobile EHR that worked well on Android. And after several trials with other vendors, I’m glad I ended up subscribing to Netsmart. The no-nonsense application interface, which makes patient data-keeping a breeze, is also great!

Cons

It would’ve been super if the provider had offered a trial run on the software because it is a bit high on the cost (especially when compared with my previous subscriptions). All I got during onboarding was the demo.

December 2022

Excellent patient charts management.

Toby M.

Hospital & Healthcare

Ease of use

9

Value for money

7

Customer Support

7

Functionality

7

Pros

Netsmart is incredibly simple to use. I was quickly able to get a grip and start using the software with the least amount of training. If I have any problems, customer service provides me with clear instructions, which I can simply follow with this software. It also neatly arranged our patients charts. I keep the system available to all staff which has been quite beneficial. There is no need for an IT department in our hospital anymore. I love that it works on any device I have at hand since there are no hardware requirements or limitations.

Cons

I really appreciate it that Netsmart can work completely offline in case we are in a field with spotty internet connection. But the switching between offline and online modes can be laggy and glitchy at times. There are occasions when sessions time out and the page returns to the login screen without saving my work. This becomes very frustrating at times. Thankfully, customer support team is very responsive and caring when it comes to their clients, I hope that they fix this issue soon as I’d love to keep using Netsmart.

November 2022

Netsmart outstanding database is amazing for both staff and clients

Sammy K. Stokes

Hospital Admin

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

Pros

The Netsmart EHR platform offers an excellent database module that allows users to easily access client and personnel files as well as arrange different staff for shifts. Payroll processing is simple, and the possibilities are limitless. IT ticketing system, favorite browser saving, and reporting tools are also included. The auto-save function is quite simple, and the user can be certain that they will not lose their data if the tablet crashes or if they leave the screen before sending the file to their server.

Cons

Although there are no apparent issues with Netsmart’s EHR software, at times the slowness of the network connectivity causes some glitches while performing some tasks. This also happens when too many users companywide are at the same address or working on the same file. This glitch occurs and presents itself differently, mostly depending on the browser the user is using. Other than that, there aren’t any teething issues that I or my team have encountered since we’ve been using it.

September 2022

Excellent customer service.

Aria

Hospital & Healthcare

Ease of use

8

Value for money

9

Customer Support

7

Functionality

8

Pros

Netsmart has a fantastic workflow that is simple to learn. It was the first time that we actually changed our workflow to suit a software’s since it was way more efficient than ours. It is simple to chart by selecting the type of visit from the home screen, filling out visit notes, and submitting them for QA. Customer service representatives are incredibly educated and helpful. Some days, I phone or email more than once a day, and they are always fast to respond and never ignore my issues. Even if its something basic that I should have easily sorted out on my own. I always feel respected as a customer and know I can rely on them.

Cons

It has weird scaling issues that make it tough to use on a mobile phone. This concerns us since our staff is mostly out in the field due to the nature of our work. It is difficult keeping tabs on them when they cannot update their work on the system. Its also not as well integrated with its partner billing system as I would want. These are still trivial issues and nothing compares to the benefits we have been able to get from its implementation in our system. I would appreciate it if the technical team could help me out with these issues.

May 2022

User friendly.

Jesus

Andrew Levine MDPA

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

Pros

Anyone in the office can use it with ease. It is very user-friendly. I highly recommend it.

Cons

Having to update the password on a regular basis is such a drag.

April 2022

Great patient portal.

Megan

Surgical Specialists

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

Pros

The patient portal is my favorite part of the software. I mostly work on the front end of patient scheduling, and I love how clients can fill out their records online and have them automatically uploaded into Netsmart. It helps you save a great deal of time. Very impressive work.

Cons

I dislike how much "clicking" is needed to view imported documents. It wastes a lot of time.

March 2022

Makes life easier.

Beverly

ASUASM

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8

Pros

The software is extremely easy to use. The templates were created with the practices specialty in mind.

Cons

Its easy to see why Netsmart is regarded as one of the best medical software programs available in the world, but the expense of this software will cause people to seek other choices.

April 2021

Not good enough

Kenneth

UCLA

Ease of use

4

Value for money

5

Customer Support

4

Functionality

4

Pros

It has all the basic features but nothing extra

Cons

It is difficult to customize it. You need to click many times before any chart opens. We are not enjoying it.

April 2021

Not a practical choice

Pawan

Momentum

Ease of use

4

Value for money

5

Customer Support

5

Functionality

4

Pros

It has a lot of useful features like automatically showing the patient history when you search for it.

Cons

They need better templates and it is more targeted towards a general physicians practice.

Frequently Asked Questions

Yes, Netsmart EHR is a cloud-based medical solution designed for implementation in the healthcare industry.