Medical Practice, 1-10 employees
Less than a year
“Amazing service”
Pros
It's easy for both clients and our practice to use. It saves time and offers extensive management features.
Cons
Nothing at all. Everything is exactly as described.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Medical Practice, 1-10 employees
Less than a year
“This is the patient communication and scheduling software all dental offices should be using!”
Pros
This software is incredibly intuitive, offering great flexibility with modern email templates and integration with most dental software. We've encountered very few bugs so far.
Cons
Since the team constantly releases improvements, we sometimes experience lag due to our specific PMS integration, but they promptly address any issues. It's a minor inconvenience considering how much more this product offers compared to others in the market.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Medical Practice, 1-10 employees
Less than 6 months
“Nexhealth is next level”
Pros
It improves how patients connect and communicate by expanding and automating these interactions. This helps to build stronger relationships and better communication channels with patients.
Cons
Any features we've suggested have been actively worked on by their tech support and development team for improvements and updates.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Medical Practice, 1-10 employees
Less than a year
“Easy to use & keeping up with the times”
Pros
Sending text messages to patients for questions, reminders, and bills has revolutionized the way we communicate with them. It's a significant improvement in patient communication and efficiency.
Cons
Online booking times don't closely match our actual schedule.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Medical Practice, 1-10 employees
Less than 6 months
“The Best of The Best”
Pros
Great app performance, excellent features, and customer service.
Cons
I can't think of anything. Perhaps adding more features would be nice.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Health, Wellness and Fitness, 1-10 employees
More than a year
“NexHealth platform”
Pros
We appreciate how this software enables simple yet effective communication with our patients. Everyone in NYC has a hectic schedule, and NexHealth allows our patients to schedule appointments, send quick texts, confirm appointments, and pay bills - all from their smartphones!
Cons
The system lacks an efficient way for patients to leave reviews. Our patients find it somewhat cumbersome to transition from NexHealth's 5-star review system (which isn't public) to actually writing a review on Google.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Health, Wellness and Fitness, 1-10 employees
Less than a year
“Very Happy with Nexhealth”
Pros
We maintain schedule control while offering patients the convenience of online scheduling.
Cons
So far, everything has worked perfectly for us.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Health, Wellness and Fitness, 1-10 employees
Less than 6 months
“Dental Software”
Pros
Two-way texting with patients has saved us numerous times.
Cons
Certain tasks within the realm of online scheduling can often appear repetitive and unnecessary in their execution.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Medical Practice, 1-10 employees
Less than a year
“Customer Support and Value is top notch”
Pros
Combining multiple services into one product - online booking, confirmations, and credit card payments - has saved us money.
Cons
There's really not much to dislike. Their support team is highly responsive.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Health, Wellness and Fitness, 1-10 employees
Less than a year
“NexHealth is a game changer for my practice”
Pros
I love that my patients can schedule appointments anytime, anywhere. I no longer worry about answering phones or listing open slots. Patients can choose a time that suits them and request an appointment. It syncs seamlessly with Curve Dental, and NexHealth is constantly adding new features to improve it. Recently, they added a feature to text and email patients who miss appointments to reschedule.
Cons
Nothing because every suggestion I've had, NexHealth's development team has either incorporated into their system or found a solution. You can't ask for more than that.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Hospital & Health Care, 1-10 employees
Less than a year
“Nexhealth”
Pros
It is very user-friendly with a wide range of capabilities and features. Integration is seamless.
Cons
There are honestly no features I dislike about the software. I'm eager to see what they'll add next.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Medical Practice, 11-50 employees
Less than a year
“Easy to use”
Pros
It's a simple and effective way to communicate with them, making things easier for everyone involved. Sending text messages to patients is really convenient, and they really like it too.
Cons
I have not found anything to dislike about this software yet.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Medical Practice, 1-10 employees
Less than a year
“Nexhealth is next generation patient communication software”
Pros
As a former user of Lighthouse and Yapi, I appreciate how well this integrates with Eaglesoft. It's like having a 24/7 front desk that lets patients not only confirm appointments but also book them and make payments.
Cons
The only thing that would make it better is if it included forms for health history, HIPAA, etc.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Hospital & Health Care, 11-50 employees
More than a year
“Love me some ET!”
Pros
Instant and easy access to patients. We especially love the payment feature, using the payment link (not the widget).
Cons
Currently, we can't send or receive images in texts. Also, we experience duplicate accounts in NexHealth, texts sent to one account prompt responses from another. We don't face this issue with Dentrix. Additionally, there's a 45-minute refresh delay.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Hospitality, 11-50 employees
More than a year
“NexHealth Has changed the game of dentisty forever~”
Pros
Real-time communication with our patients via text is invaluable. I also appreciate the detailed information gathered at the time of booking appointments. It's seamless!
Cons
The only issue I've encountered is when patients who've made appointments on NexHealth cancel, yet they still receive reminders. If it's cancelled on our schedule, it should sync and cancel on NexHealth too. We end up having to remove them manually.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10