NextGen Reviews

“Truly great!”

Pros

The app is super easy to use and really useful. It's also pretty innovative which I appreciate.

Cons

Honestly I don't have any bad experiences with this app. It's been fine for what I need.

“Overall good EHR”

Pros

It's got a really comprehensive EHR system with all the practice management features I need.

Cons

Setting things up in the beginning took way longer than I expected and was more complicated than it should have been.

“Must for all doctors”

Pros

Navigating through Nextgen is super easy, honestly. It's one of my favorite systems to use.

Cons

Labs require way too much clicking just to submit. It's super time-consuming and annoying.

“A great system :)”

Pros

It handles everything well. Our provider really likes using it and for me the standout feature is the payment posting.

Cons

Sometimes we run into problems when the software gets a bit slow while posting payments.

“Impressed with it”

Pros

The way it automatically connects to Avaya and pulls up my work claims is genuinely convenient. It saves a lot of steps and keeps me from having to hunt around to get to the information I need for work.

Cons

It does occasionally get impaired and sometimes won't automatically load my claims which means I have to retry instead of jumping right in.

“solid EMR with strong billing”

Pros

Pretty solid EMR overall!! And the billing side has a lot of options. The billing functions alone feel pretty thorough which made it easier to handle day to day needs.

Cons

That said, other competitors might offer more alternatives and features that go further depending on what you're looking for.

“NextGen makes your day easier”

Pros

The best part for me is how easy it is to connect with Avaya and pull up my claims for work. Super convenient.

Cons

It goes down way too often and sometimes won't automatically pull up claims which is a huge problem when you need things to work quickly.

“Smart choice in EMR”

Pros

Overall it's a solid EMR. The billing features are more than enough for what I need.

Cons

I feel like other competitors might offer more options with better features. This one just doesn't compare in terms of what it can do.

“Excellent layout”

Pros

I'm really enjoying the crisp, clean layout of NextGen. Everything feels adaptive and the features are exactly where I'd expect them to be. The whole app is super user friendly which makes daily use a lot less stressful.

Cons

What I like least is how it handles multiple windows there are a lot of them popping up at once.

“great fit for small businesses”

Pros

Perfectly suited for small businesses that need a solid platform to run things from one place.

Cons

Getting started took a bit of getting used to at the beginning especially while learning how to navigate it.

“Powerful but unreliable support”

Pros

I am using a powerful, full-featured EHR that offers everything I need as a provider to care for patients

Cons

Hosting support, in my view, is sometimes unreliable but overall it works well.

“strong health record and billing integration”

Pros

Patients are able to review their own health records, including medications, lab test results and the billing integration has been a real help with handling my billing needs.

Cons

To get everything set up just the way you want especially customizing can be pretty complex and take a lot of time. It doesn't seem like the best fit for a small practice.

“Its futuristic just like its name”

Pros

NextGen has a nice, clean layout that I really like. Plus it's super easy to navigate and everything is right where you'd expect it to be. Overall it is a user friendly platform.

Cons

I think its a problem that we have to call IT after office hours for every tiny problem we may have.

“templates are great”

Pros

NextGen Office is a genuinely helpful platform for keeping track of patient information and the built in templates plus customization options make it fit different workflow needs.

Cons

Whenever there's a new software update, it can be pretty disruptive customized settings and features often get reset so you have to redo them. Also, medical staff and providers may need retraining to stay comfortable with the latest features and options.

“Pretty helpful for us”

Pros

I find NextGen Office to be a really useful platform for managing patient information. It has a range of templates and customization options that make organizing everything simple and this flexibility has been a game-changer for our practice. I can set up templates specific to the types of appointments we handle, and it's easy to adjust things to suit our workflow. This saves so much time, especially when documenting patient visits and retrieving records.

Cons

New software updates can be challenging for me because they often erase previously customized features which requires me to set them up again. medical staff and providers need to be retrained to become familiar with the new features and options.

“Easy and works really well”

Pros

The software is user-friendly and I navigate it smoothly. It doesn't take a lot of time to completely train yourself for it.

Cons

So far, I have liked nearly everything about the software so I have no cons to mention.

“Works well but should be improved”

Pros

The integration between our practice manager (scheduling) and EMR (records) software is fantastic. Also I love how I can easily forward and save smart phrases to speed up my note writing process.

Cons

Personally, I think that completing the exercise log is a very boring task. it takes way too much time in comparison to other sections of notes. other than this, it is a bit complicated to deal with some sections of the evaluations and it results in complications while locating information.

“its great”

Pros

The integration between the practice manager's scheduling and the EMR's records is genuinely useful. It also lets me carry forward and save smart phrases which speeds up my documentation a lot and makes note writing less repetitive.

Cons

Finishing the exercise log feels pretty tedious and drags on compared to the other parts of the notes. A few sections of the evaluations aren't laid out in a way that feels adaptive so it takes extra time to figure out where specific items are located.

“Highly customizable”

Pros

It feels really comprehensive and it's actually capable of personalizing things rather than just using generic templates. I also like that it comes from a solid, well established company so there's genuine confidence behind the service.

Cons

Running it can get expensive especially when you need it tailored/personalized to your exact requirements.

“I like it”

Pros

This includes billing and it also supports Medicare and Medicaid which is a big plus for healthcare workflows. It also comes with different templates tailored to various conditions so organizing and managing everything feels more simple.

Cons

Getting everything set up in the management pages takes a fair amount of work and can feel a bit tiring at first. After the initial setup is complete, the system becomes much more comfortable to use.