NextGen Reviews

“Billing Coordinator

Pros

Unfortunately theres nothing positive I can say about MediTouch.

Cons

The system experiences frequent downtime and obtaining accurate billing reports is difficult.

“Great templates, easy access to information

Pros

Its user-friendliness and comprehensive information make navigation easy.

Cons

Compatibility with the iPad is poor and receiving calls can be challenging.

“I have a good experience working with thise product

Pros

The softwares speed is impressive.

Cons

Its straightforward to use and easy to get accustomed to.

“Billing and posting prospective only

Pros

Billing processes are efficient especially when claims are automatically generated from the EHR side simplifying AR management.

Cons

Each correction creates a new claim adding extra steps to posting insurance payments.

“Very user-friendly

Pros

Figuring out the software is effortless and it meets our companys needs effectively.

Cons

Simplifying the scanning process would be beneficial.

“Not good at all

Pros

While my project manager has been excellent adherence to company policies and procedures is still necessary.

Cons

The initial communication with the salesperson was misleading and customer service can be slow and unresponsive at times.

“Frustrating GUI.

Pros

Regrettably I have no positive experiences to share about this software.

Cons

The physician side of the software is poorly designed requiring excessive clicks and lacking intuitiveness. Integration between inpatient and outpatient labs is problematic and tech support is slow to provide solutions.