Total 827 reviews
3.8
All reviews are from verified customers
Rating Distribution
5
Stars29%
4
Stars43%
3
Stars16%
2
Stars5%
1
Stars7%
Satisfaction score
Ease of use
7
Value for money
7
Customer Support
7
Functionality
8
Jillian
Hospital & Health Care, N/A employees
Free Trial
“Great EHR, affordable, love it.
Pros
Simple meets my needs well without major issues in the initial months of use.
Cons
It lacks specialization requiring customization for individual practices. Image constraints can distort uploaded photos.
Rating Distribution
Ease of use
6
Value for money
8
Customer Support
8
Functionality
6
Daniel
Medical Practice, N/A employees
Free Trial
“4 Years of NextGen experience, utilization, and modification
Pros
NextGens comprehensive features including chart management image control and check-in segment make it stand out in the EMR market.
Cons
Dealing with unresolved system issues and waiting for fixes can be frustrating.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
8
Functionality
8
Carmen
Medical Practice, N/A employees
Free Trial
“Very good easy to use
Pros
Its user-friendly making it easy to navigate and use.
Cons
While it can be slow at times overall its a valuable product that streamlines my work.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Flora
Medical Practice, N/A employees
Free Trial
“Use NextGen every day for work
Pros
I find the software to run smoothly with minimal glitches.
Cons
I find the software challenging to navigate with numerous steps involved.
Rating Distribution
Ease of use
4
Value for money
10
Customer Support
4
Functionality
6
Josh
Medical Practice, N/A employees
Free Trial
“MediTouch was a good choice
Pros
Working with it is highly convenient and theyre open to tailoring it to my specific requirements.
Cons
I dont notice anything distinctive compared to other companies in the market.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
8
Functionality
8
Danelle
Medical Practice, N/A employees
Free Trial
“Office manager ophthalmology
Pros
Transitioning from EPM to EHR is seamless.
Cons
Overall Im dissatisfied. The templates and customer service are sluggish and complicated.
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
2
Functionality
4
Vivian
Medical Practice, N/A employees
Free Trial
“Pretty good overall
Pros
The greatest advantage of HealthFusion is its web-based nature backed by US-based tech support. It only requires basic equipment like a computer and internet access. Plus all data maintenance is handled externally. The accessibility from anywhere is a huge perk for me especially when needing to access information remotely. The prompt and meaningful tech support adds to its appeal.
Cons
HealthFusion charges a fixed rate per provider each month regardless of usage which can be costly for part-time providers.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
6
Andrea
Medical Practice, N/A employees
Free Trial
“Cloud-based EMR system with positive and negative featuers
Pros
Its cloud-based system is accessible from any computer with an internet connection eliminating the need for server linkage.
Cons
Occasionally there are system lags likely due to bandwidth issues causing delays in charting and long customer support wait times.
Rating Distribution
Ease of use
8
Value for money
5
Customer Support
6
Functionality
8
Tien
Medical Practice, N/A employees
Free Trial
“Very user-friendly and good support staff too
Pros
The implementation process was straightforward and the support staff was present throughout. The billing platform was notably user-friendly.
Cons
As its tailored for primary care I often need to customize steps and templates for our dermatology practice.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Jolene
Medical Practice, N/A employees
Free Trial
“EHR SOFTWARE
Pros
Compared to other software options the price aligns well with our objectives.
Cons
During implementation it was hard to reach live assistance immediately. On-site support during the first week would have been beneficial.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
8
Mark
Medical Practice, N/A employees
Free Trial
“Thumbs up for Meditouch
Pros
I appreciate the seamless integration between PM and EHR along with the available customization options.
Cons
Customizing parts of the exam template and documents is cumbersome.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
6
Functionality
5
Luis
Medical Practice, N/A employees
Free Trial
“Medical Assistant
Pros
I have no complaints about MediTouch its user-friendly even for those with basic knowledge.
Cons
I cant find anything to dislike about it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ara
Medical Practice, N/A employees
Free Trial
“I wish NextGen was more user-friendly
Pros
The abundance of options and the detailed input required for various tasks are aspects I appreciate.
Cons
More personalized training with a NextGen employee would have been preferable over self-guided training.
Rating Distribution
Ease of use
4
Value for money
4
Customer Support
4
Functionality
4
Marsh
Medical Practice, N/A employees
Free Trial
“Record patient encounters with diabetes and AW visits
Pros
Its colorful interface adds to its appeal.
Cons
Retrieving information across the site is inconvenient with no auto-population into encounters or templates.
Rating Distribution
Ease of use
2
Value for money
3
Customer Support
2
Functionality
2
Maria
Medical Practice, N/A employees
Free Trial
“Medical assistant
Pros
Its speed and efficiency in finding what I need are commendable.
Cons
Despite occasional slow functionality it still serves its purpose.
Rating Distribution
Ease of use
4
Value for money
4
Customer Support
4
Functionality
4
Carla
Medical Practice, 1-10 employees
Free Trial
“HealthFusion
Pros
While user-friendly it lacks the capability to handle advanced detailed requirements.
Cons
Certain tasks are challenging due to HealthFusions lack of detail.
Rating Distribution
Ease of use
2
Value for money
3
Customer Support
2
Functionality
2
Flor
Medical Practice, N/A employees
Free Trial
“HealthFusion
Pros
Its aesthetic appeal and compatibility with both Windows and Apple systems are noteworthy.
Cons
Its frustrating that the software crashes frequently.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Jennifer
Medical Practice, N/A employees
Free Trial
“It's awesome!
Pros
It significantly speeds up and simplifies our tasks.
Cons
Periodic freezing occurs and simultaneous work on the same patient isnt possible.
Rating Distribution
Ease of use
7
Value for money
10
Customer Support
10
Functionality
8
Jessica
Medical Practice, N/A employees
Free Trial
“It's okay.
Pros
Its ease of use and appealing interface are notable.
Cons
There are times when the system is slow and unresponsive.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Maricruz
Medical Practice, N/A employees
Free Trial
“Love it. So simple and easy to function.
Pros
Navigating the product is straightforward.
Cons
Simultaneous use of an e-chart for the same patient by two people isnt supported.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7