Youness
Medical Practice, 2-10 employees
“Best Software”
Pros
Very helpful, easy to use, nice program.
Cons
Doesn't save a copy of my work.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
10
Ahmad
Medical Practice, 11-50 employees
“One of the best programs”
Pros
This software is easy to use, uncomplicated, and delivers solid results for both work and customers.
Cons
I have not encountered any issues with the program.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
8
Mohamed
Hospital and Health Care, 1-10 employees
“My experience with NextGen”
Pros
NextGen software is perfect for small businesses, offering ease of use and secure data access from anywhere.
Cons
Pricing and data security.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
7
Amy
Medical Practice, 51-200 employees
“Streamlined Medical Documentation”
Pros
NextGen Office simplifies medical documentation, making it streamlined and easy to manage.
Cons
There are still many features that the reviewer has yet to learn.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
9
Lauren
Medical Practice, 500+ employees
“A Trustworthy Medical Records System ”
Pros
I can say that nextgen is ideal for managing medical records across multiple office locations. It provides a centralized view of medical records without requiring multiple logins. The platform offers features such as insurance eligibility checks, easy referral and record sending, and task management. The customer service and support are reliable and ready to assist us whenever we need.
Cons
The platform has numerous features that can initially feel overwhelming. Proper training is recommended to fully utilize its capabilities.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Syed
Medical Practice, 500+ employees
“Works pretty well with claims management”
Pros
Next gen office is a comprehensive tool that helps our HR team manage claims employee insurance policies and more.
Cons
I can't find any issues with it; it provides instant responses without delays.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Faizan
Hospital & Health Care, 11-50 employees
“Efficient Claim Processing”
Pros
NextGen Office is a web-based software that works well even with slow internet connections. It is great for processing claims and handling refunds.
Cons
The software could benefit from improvements in its color theme.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
8
Functionality
9
Stacey
Medical Practice, 2-10 employees
“Great for Keeping Patient Files Up to Date ”
Pros
NextGen is easy to use and keeps medical records up to date.
Cons
None
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Anonymous
Hospital & Health Care, 11-50 employees
“Perfect for startups”
Pros
NextGen is incredibly user-friendly and didn't take much training to get comfortable with. I genuinely think it is among the top healthcare management platforms available. The interface is also simple and configurations are easy to set up. Overall it is perfect for new clinics getting started.
Cons
While I like how approachable the tool is for beginners, I noticed it lacks deep configurability needed for enterprise level or large scale deployments. I have also found it to be relatively pricey compared with other options.
Rating Distribution
Ease of use
7
Value for money
6
Customer Support
7
Functionality
6
Chris S.
Medical Practice, 51-100 employees
“Reliable all in one platform”
Pros
I have found this to be a reliable platform for billing, scheduling and tracking patient information. What I appreciate is having everything bundled in a single system. Overall, it compares satisfactorily with other EMR programs I have used before.
Cons
I am bothered that this system isn't as automated as a few other platforms I have worked with in the past. I wish they would revamp the user interface and add more powerful patient-management features to make workflows smoother.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
6
David
Mental Health Care, 11-50 employees
“Just right for our needs”
Pros
This system is a comprehensive solution for our business, particularly for medical and behavioral health services.
Cons
It has a learning curve, but once mastered, it fulfills all our requirements.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
9
Functionality
8
Alisa
Medical Practice, 500+ employees
“Fair for day to day record keeping”
Pros
I find the different tabs within the PM system easy to navigate.
Cons
The software can be overwhelming for newcomers to the company.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
7
Functionality
8
Mikala
Medical Practice, 500+ employees
“Straightforward ”
Pros
NextGen Office works smoothly and keeps everything organized.
Cons
The software occasionally lags and may not have the most up-to-date information.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
9
Functionality
9
Anonymous
Hospital & Health Care, 51-100 employees
“Secure cloud tool with support”
Pros
I am really pleased that it's cloud-based and offers strong security and dependable reliability, plus round-the-clock support.
Cons
For me, it can be a bit slow to respond and load at times and I find the pricing to be rather high.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
9
Functionality
8
Rakhi G.
Medical Practice, 500+ employees
“Clear digital growth prospects”
Pros
the digitalization really stands out as I see clear prospects and strong growth opportunities from adopting these technologies.
Cons
I have noticed that the privacy and security areas require a lot more care and attention than they're currently getting.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
6
Calvin
Medical Practice, 11-50 employees
“Go get it, NextGen Office”
Pros
The softwares installation is straightforward, and our staff quickly grasped how to use it.
Cons
It was slightly more expensive compared to some alternatives we explored.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
7
Termeh
Medical Practice, 500+ employees
“Medical Front and Back Office User”
Pros
NextGen provides excellent customer support and practical training opportunities. The patient scheduling calendar and interface are standout features.
Cons
Navigating through NextGen can be challenging and time-consuming especially in the fast-paced medical environment. It required extensive employee training.
Rating Distribution
Ease of use
7
Value for money
6
Customer Support
8
Functionality
6
June
Medical Practice, 51-100 employees
“Love NextGen!”
Pros
The ease of use and the amazing features make it an all-rounder! We use NextGen for almost everything..
Cons
We adore using this system for our office.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Nathan
Hospital & Health Care, 1-10 employees
“Outstanding software”
Pros
Its simplicity of use and capacity to change the day-to-day schedules as well as invoicing and medical records administration is incredible.
Cons
Some of the templates are not very intuitive.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Kelley
Mental Health Care, 10-49 employees
“Works as it should.”
Pros
Weve integrated/interfaced NextGen with a number of different products, and they all operate well together.
Cons
Working fine,so far
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10