Optum Physician is a healthcare management solution designed to enhance patient engagement and streamline practice workflows. Users value its tools that facilitate better communication, improving overall care delivery. However, some find the frequent pop-ups within the platform to be distracting. Explore the Optum Physician reviews below for more details about its features and user experiences.
Optum Physician Reviews
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Pros
Web-based program improves access
Easy to review and update data
Robust patient portal
Cons
Reports may be basic
Old-fashioned user interface
Screen might freeze at times
Total 4 reviews
4.3
All reviews are from verified customers
Rating Distribution
5
Stars25%
4
Stars75%
3
Stars0%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
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J
Jianni
Medical Practice, N/A employees
4.0
“Top choice for EMR
Pros
We've been using Optum for a long time, and I can confidently say it is one of the best EMR software available. It has enhanced our data analytics accuracy and improved outcomes.
Cons
Regrettably, the customer service team does not exhibit a particularly friendly demeanor.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
R
Rosemary
Medical Practice, N/A employees
4.0
“Definitely worth recommending!
Pros
My favorite part is the patient portal. It really gets our patients involved, letting them chat with doctors, see their medical history and manage their appointments. It helps them take a more active role in their treatment.
Cons
There are moments when the frequent pop-ups become a source of frustration.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
8
Functionality
8
L
Linda
Medical Practice, N/A employees
5.0
“Very impressive software
Pros
The best aspect of Optum is its ability to streamline multiple insurance payments within one system. Patients can also make online payments easily. I appreciate its dynamic dashboard with numerous customizable tools.
Cons
I think the customer support could really use some improvements to make it better.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
6
Functionality
8
R
Rochel
Medical Practice, N/A employees
4.0
“Efficient in operation
Pros
I really like its tools for comparing patient data, health, and behavior patterns for better treatment and analysis. Optum has significantly optimized our healthcare productivity and efficiency.
Cons
I've noticed that the cost is on the higher side, which could make it impractical for smaller practices or solo practitioners like myself.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8