Hospital & Health Care, 51-100 employees
More than a year
“Patient Portal”
Pros
Geared towards Public Health, the widgets within the system are designed for user-friendly interaction.
Cons
Updating Patagonia with new program requirements consumes a considerable amount of time.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Hospital & Health Care, 500+ employees
More than a year
“Comments”
Pros
The patient calendar provides a quick and clear overview of which patients are scheduled for each provider.
Cons
The screen tends to jump around upon signing in, leading to accidental clicks on the wrong patient.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
9
Medical Practice, 51-100 employees
More than a year
“Sandy's Review”
Pros
The flexibility to add and hide apps and widgets based on user needs is a positive feature.
Cons
A discharge-type summary for visits would be beneficial, especially when referring clients to other providers. While widget arrangement poses challenges, the flow is satisfactory once saved.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
9
Functionality
10
Health, Wellness and Fitness, 11-50 employees
Less than a year
“Patagonia Health”
Pros
The system's ability to centralize all patient and billing information in one place is advantageous.
Cons
The system feels intricate and somewhat temperamental.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Education Management, 500+ employees
More than a year
“Patagonia in school nursing”
Pros
The system's ease of use, diverse options in electronic charting, and the capability to upload documents are significant advantages. It simplifies information retrieval for students transferring between schools.
Cons
Managing students with multiple accounts has been time-consuming, requiring effort to figure out how to merge them.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Health, Wellness and Fitness, 1-10 employees
More than a year
“Customer service and features used to be great......BUT they seem to be slipping.”
Pros
The ease of use, scheduling convenience, and the vaccine inventory program are notable features.
Cons
The cost is a concern, and language barriers often arise during online webinar trainings.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Mental Health Care, 1-10 employees
More than a year
“System is not working as it was presented”
Pros
While the initial presentation was liked, after two and a half years of attempting to set it up, it did not align with expectations. Response to inquiries about contract termination has been lacking.
Cons
Billing issues persist, with discrepancies in the setup and calculation processes. The system's lack of compatibility and information transferability has led to disappointment, especially considering the unfulfilled promises and the departure of the original team without responses to emails or requests.
Rating Distribution
Ease of use
4
Value for money
5
Customer Support
5
Functionality
4
Hospital & Health Care, 51-100 employees
More than a year
“Jessica resident review”
Pros
The preselected buttons contribute to the system's ease, facilitating quick and efficient charting.
Cons
The system can appear outdated and presents difficulties in reviewing labs, particularly in the outpatient setting.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
9
Public Relations and Communications, 51-100 employees
More than a year
“Quality Product”
Pros
The system's ease of use, user-friendly interface, and remote access are commendable.
Cons
Lag time and occasional error messages contribute to dissatisfaction.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Government Administration, 500+ employees
More than a year
“Opinion”
Pros
Finding and accessing patient information is a straightforward process.
Cons
Reporting a patient as deceased makes it challenging for others to locate them afterward.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Psychiatry Consulting Services, 1 employees
“Helps you keeping your workflow seamless.”
Pros
The prescribing software is easy to use and very efficient. This software made sure that my daily clinical work process was seamless. I would recommend it to everyone!
Cons
I wish the manual for the medical records portion was more detailed.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
9
Functionality
9
Brenart Eye Clinic, 10-49 employees
“5 star rating for this software!”
Pros
It is easy to use and as long as you go in through the patient chart it shows in their medication list. Also, they notify you when the pharmacy requests a refill.
Cons
Nothing that bothers me so far.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
10
Invo Healthcare, 10-49 employees
“Perfect scheduler!”
Pros
I love using timesheets and my favorite feature is converting sessions. Easy to use, self-explanatory, and very reliable. Easy to find the calendar for scheduling. An impressive software.
Cons
The system freezes occasionally but all in all, it is a good software.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
8
Cedar Ridge, 100-499 employees
“Smooth system”
Pros
I like the ease of use with everything being within a click. I think that the paper work itself is easy to use and user friendly with the calendar being connected to the clients chart. So far, I have had a pleasant experience.
Cons
I dont like that you have to close out of a form to go to the Calendar.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
Froedtert, 1000+ employees
“Recommended software!”
Pros
It is by far one of the best EHR out there. It does have some great functionality and is user-friendly after a while. Clean design and great shortcut utilities.
Cons
i would recommend this program over any other.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Consistent Care Services, 10-49 employees
“Up to my expectations!”
Pros
Reminder emails and ability to change frequency of them are my favorite. Tracking of Transcripts and Contracts is easy. Customer support team far exceeds any of my expectations.
Cons
I have not found anything that I would change in the software so far.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
8
Goyal MedPsych Inc., 2-9 employees
“Unlimited support is available!”
Pros
It is cloud and app-based software which makes it highly accessible. Their clients rapidly increased due to improved functionality and it being a cost effective solution. It manages and solves billing problems like a pro! Their customer service is always on the go and provides solutions without any additional charges.
Cons
There is nothing to dislike about this software. Their team ensures quality care and gives exceptional client experience.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
9
Functionality
9
Medicial biller, 51-100 employees
“Great features”
Pros
Its features has made our work very easy. Our productivity has increased rapidly and love how its so simple to manage.
Cons
I didnt like the customer service. Couldnt really understand them.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8
