Total 78 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

71%

4

Stars

18%

3

Stars

5%

2

Stars

5%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

8

Functionality

9

K
Karla

Hospital & Health Care, 51-100 employees

More than a year

5.0

Patient Portal

Pros

Geared towards Public Health, the widgets within the system are designed for user-friendly interaction.

Cons

Updating Patagonia with new program requirements consumes a considerable amount of time.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

N
Nancy

Hospital & Health Care, 500+ employees

More than a year

5.0

Comments

Pros

The patient calendar provides a quick and clear overview of which patients are scheduled for each provider.

Cons

The screen tends to jump around upon signing in, leading to accidental clicks on the wrong patient.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

9

S
Sandy

Medical Practice, 51-100 employees

More than a year

5.0

Sandy's Review

Pros

The flexibility to add and hide apps and widgets based on user needs is a positive feature.

Cons

A discharge-type summary for visits would be beneficial, especially when referring clients to other providers. While widget arrangement poses challenges, the flow is satisfactory once saved.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

9

Functionality

10

S
Stephanie

Health, Wellness and Fitness, 11-50 employees

Less than a year

5.0

Patagonia Health

Pros

The system's ability to centralize all patient and billing information in one place is advantageous.

Cons

The system feels intricate and somewhat temperamental.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

L
Lindsay

Education Management, 500+ employees

More than a year

5.0

Patagonia in school nursing

Pros

The system's ease of use, diverse options in electronic charting, and the capability to upload documents are significant advantages. It simplifies information retrieval for students transferring between schools.

Cons

Managing students with multiple accounts has been time-consuming, requiring effort to figure out how to merge them.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

K
Krista

Health, Wellness and Fitness, 1-10 employees

More than a year

5.0

Customer service and features used to be great......BUT they seem to be slipping.

Pros

The ease of use, scheduling convenience, and the vaccine inventory program are notable features.

Cons

The cost is a concern, and language barriers often arise during online webinar trainings.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

R
Reggie

Mental Health Care, 1-10 employees

More than a year

1.0

System is not working as it was presented

Pros

While the initial presentation was liked, after two and a half years of attempting to set it up, it did not align with expectations. Response to inquiries about contract termination has been lacking.

Cons

Billing issues persist, with discrepancies in the setup and calculation processes. The system's lack of compatibility and information transferability has led to disappointment, especially considering the unfulfilled promises and the departure of the original team without responses to emails or requests.

Rating Distribution

Ease of use

4

Value for money

5

Customer Support

5

Functionality

4

J
Jessica

Hospital & Health Care, 51-100 employees

More than a year

5.0

Jessica resident review

Pros

The preselected buttons contribute to the system's ease, facilitating quick and efficient charting.

Cons

The system can appear outdated and presents difficulties in reviewing labs, particularly in the outpatient setting.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

9

B
Beth

Public Relations and Communications, 51-100 employees

More than a year

5.0

Quality Product

Pros

The system's ease of use, user-friendly interface, and remote access are commendable.

Cons

Lag time and occasional error messages contribute to dissatisfaction.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

D
Dawn

Government Administration, 500+ employees

More than a year

5.0

Opinion

Pros

Finding and accessing patient information is a straightforward process.

Cons

Reporting a patient as deceased makes it challenging for others to locate them afterward.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

A
April

Psychiatry Consulting Services, 1 employees

5.0

Helps you keeping your workflow seamless.

Pros

The prescribing software is easy to use and very efficient. This software made sure that my daily clinical work process was seamless. I would recommend it to everyone!

Cons

I wish the manual for the medical records portion was more detailed.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

9

Functionality

9

M
Mary

Brenart Eye Clinic, 10-49 employees

5.0

5 star rating for this software!

Pros

It is easy to use and as long as you go in through the patient chart it shows in their medication list. Also, they notify you when the pharmacy requests a refill.

Cons

Nothing that bothers me so far.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

10

V
Valentina

Invo Healthcare, 10-49 employees

5.0

Perfect scheduler!

Pros

I love using timesheets and my favorite feature is converting sessions. Easy to use, self-explanatory, and very reliable. Easy to find the calendar for scheduling. An impressive software.

Cons

The system freezes occasionally but all in all, it is a good software.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

8

A
Ashley

Cedar Ridge, 100-499 employees

5.0

Smooth system

Pros

I like the ease of use with everything being within a click. I think that the paper work itself is easy to use and user friendly with the calendar being connected to the clients chart. So far, I have had a pleasant experience.

Cons

I dont like that you have to close out of a form to go to the Calendar.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

J
Joshua

Froedtert, 1000+ employees

5.0

Recommended software!

Pros

It is by far one of the best EHR out there. It does have some great functionality and is user-friendly after a while. Clean design and great shortcut utilities.

Cons

i would recommend this program over any other.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

M
Monique

Consistent Care Services, 10-49 employees

5.0

Up to my expectations!

Pros

Reminder emails and ability to change frequency of them are my favorite. Tracking of Transcripts and Contracts is easy. Customer support team far exceeds any of my expectations.

Cons

I have not found anything that I would change in the software so far.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

8

H
Harish

Goyal MedPsych Inc., 2-9 employees

5.0

Unlimited support is available!

Pros

It is cloud and app-based software which makes it highly accessible. Their clients rapidly increased due to improved functionality and it being a cost effective solution. It manages and solves billing problems like a pro! Their customer service is always on the go and provides solutions without any additional charges.

Cons

There is nothing to dislike about this software. Their team ensures quality care and gives exceptional client experience.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

9

C
Cara

Medicial biller, 51-100 employees

4.0

Great features

Pros

Its features has made our work very easy. Our productivity has increased rapidly and love how its so simple to manage.

Cons

I didnt like the customer service. Couldnt really understand them.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8