Practice EHR Reviews

“User-friendly with quick ticket response

Pros

I really like how user-friendly it is and how quickly they respond whenever I submit a help ticket.

Cons

Occasionally when I open a patient's chart, not all of their visits appear when I use the chart link to look through daily notes.

“Organizes everything perfectly for me

Pros

Since I visit a lot of different facilities, this organizes everything perfectly for me.

Cons

Getting the letterhead set up, updating the office address and making sure the billing statement is accurate takes some time. Once it's done though everything looks great.

“Unfriendly and slow responses

Pros

Sending electronic claims is simple and the calendar function is clear and easy to follow.

Cons

Figuring out how to create a task is not user friendly at all. Tech support often does not fully understand the issue so we go back and forth before it gets resolved. There are also ads displayed as banners at the top, the cost is high and the system is often slow or down entirely.

“I recommend everyone to try it

Pros

The calendar is really nice to look at. It organizes everything according to priority. The billing feature is also wonderful as well.

Cons

Customer service needs to decrease the wait time. Im getting really tired of this.

“podiatry

Pros

Due to it being cloud-based I’m able to access it from anywhere and I can customize it the way I want it to be. It is an amazing software.

Cons

The system often takes more time to start up, and there are times I am unable to find the right diagnosis.

“Simple and easy, covers all your EHR needs

Pros

I love how simple and user-friendly the UX/UI interface is for this software. Practice EHR is easy to learn and there is no particular learning curve for staff training. It has a lot of options for your daily practice tasks. There is no elaborate implementation requiring a specialized IT staff, or professional installation. Their customer support staff is very good and always accessible.

Cons

The software is perfect except for one important feature, that is being missed from it: a patient kiosk. But the company has provided reassurance that it will be offered in the upcoming upgrades so I am waiting for that.

“Great practice partner

Pros

The software works well for our practice and it is user-friendly. I am happy with the service offered by the customer support.

Cons

Nothing it is great overall.

“Excellent for my solo practice

Pros

It served all the goals and requirements for my small physiotherapy practice. Fully implemented solution with quick notes, billing and scheduling. Very easy to prescribe medicines as well.

Cons

It is confusing to look up patients by their name.

“A valuable addition to our practice

Pros

It is cloud based and has a simple interface which has helped me manage my practice with ease.

Cons

They should give us more control over the templates.

“I am happy customer!

Pros

The interface is so easy to navigate through and they provide exceptional client support.

Cons

I would like it if I could add my own templates and had more control over them.

“Has been the best one so far.

Pros

While I would say no EMR is perfect this one is pretty close to it! It is very easy to use.

Cons

I wish I could copy and paste things in the notes section.

“Review

Pros

The system is user-friendly. It streamlines the billing process. They offer great support whenever required. My overall experience with the software has been great.

Cons

There are times when the system gets a bit slow, but generally, it works well.

“Great EHR

Pros

I wish I would have known about Practice EHR before I engaged with my earlier EHR. They always gave me an answer each time I had an inquiry, their client support is extraordinary thus accommodating, one of their tech support people always gets in touch with me even when I face an issue or difficulty late. I truly suggest this tool if you have a small practice and need an EHR that is straightforward and proficient. The effortlessness and the effectiveness to explore the framework. It is a generally excellent system for a small practice, the superbill with all CPT code is extremely useful.

Cons

It would be great if they have procedure template for my forte that is pain management however, I am certain they will get it later on.

“Love the e-RX functionality

Pros

The software is so easy to use. No extensive training or programming experience required to operate it. I especially love their e-prescriptions. This has made our practice significantly easier. Pain management for patients is so much more efficient with this feature. No extra hassle or time wastage. Communication with pharmacies and patients is on our fingertips. And what makes it even better is how cost-effective it is.

Cons

Setting up and implementation takes a while but once done, the system works seamlessly.

“Good value for money

Pros

Practice EHR is a great service. It is extremely user-friendly and flexible to a great degree. There is an abundant opportunity for customization. The people behind it do not disappoint either. Top notch customer service. The sales executive that initially dealt with me was a highly knowledgeable specialist. Their tech support is always available and is very efficient in fixing any issues we encounter.

Cons

There are some areas of the software that aren’t relevant to my practice needs. But that isn’t a major issue.

“Too slow. Not worth it

Pros

Editing data is considerably easy. Their coding system is up-to-date.

Cons

The software is so not suited for an eye clinic. The working is cumbersome. Too many workarounds. Every little task requires too many steps to completion. You cannot overview older information from within a record instead you have to close the window and open the older records to see them, which makes for a very inefficient service.

“great support

Pros

The company staff is one of the most amazing I have come across throughout my medical health career. The sales reps, the tech support crew, and customer service are all very polite and actively helpful. They always find you the right and timely answers for your issues and never disappoint.

Cons

I do not find this software particularly user-friendly. It may be because I do not have a lot of experience with computations and tech devices, this system has been a little challenging for me to use. You are required to customize in a lot of the areas for it to work properly.

“A robust and adaptive product

Pros

Super easy to navigate this system. The customizability is great. It has been very helpful in creating personalized templates and report formats that fit our needs. This has significantly increased our efficiency on an organizational level. Their support reps have been a huge help throughout. Practice EHR has enabled us to cater to our patient’s changing needs more effectively without costing us an arm and leg. I highly recommend this software to more organizations in the medical healthcare professions.

Cons

the system can sometimes be a little cumbersome. The screen freezes on the application sometimes. You need to sign out and the re-sign in to make it run properly again which I suppose could be because they are still relatively new. I hope they fix these glitches in the future upgrades.

“Great EHR for specialty practice

Pros

I have been extremely pleased with this service. They tailor the system to your specialty needs, Practice EHR has made my work very easy and efficient, seeing a lot of patients in a day and all their documentation needs get fulfilled very effectively with so much time to spare. The software is robust and light, there is never any difficulty navigating the system. The system meets all my podiatry practice needs, the documentation is very manageable now. I would highly recommend this to other specialty practices. The company personalizes the system for you and your practice. Value for money is so much greater compared to other competitors in the field. I am very glad I chose Practice EHR.

Cons

There have been a few times when connectivity was a challenge because of a weak internet connection. It works great with good internet. Other than that, I have no complaints with them.

“Amazingly surprised.

Pros

The price of this software is very reasonable and unbeatable as well. We highly recommend this software to everyone. It is easy to use, affordable and powerful. The customer support is superb, they resolve your problem instantly. Weve been using this product for one year now, and I am quite surprised about how easy it is to use and navigate. Every information you need is right in front of you, no need for further menu clicking to get where you want to be, plus billing is very easy to do.

Cons

None so far.