Praxis EMR Reviews

“Flexibility stands out”

Pros

Flexibility is a major plus. It lets a clinic configure the system to handle many different tasks. I also value its advanced SQL features which let me run queries against my custom data so I can generate reports that improve patient care and services.

Cons

Satisfied with it! I can choose to deploy it on bare-metal hardware, run it virtualized or have it hosted in the cloud.

“Built by experts”

Pros

The standout feature for me is how user-friendly it is and that I can edit and update templates on the fly while I'm using the software. Often I learn a new tip and am able to incorporate it into my template that same afternoon. As a clinician, I really notice it was built by someone in practice rather than solely an IT group.

Cons

Honestly, Praxis feels miles smarter than I am at times. I wish every surgical center I work with used it so my workflow could be consistent across sites.

“highly customizable”

Pros

I like that it's customizable so I can adjust it to my practice's specific needs.

Cons

Getting the templates set up does take a bit of time but after I've finished them it's absolutely worth the effort and time.

“Picks up your style”

Pros

After years of wrestling with click-heavy EHRs that felt more like data-entry machines than clinical tools, I finally found this and it genuinely transformed how I work. The other systems I used forced me into endless clicking, drop-down menus and awkward templates that had little to do with actual patient care. It is the polar opposite. It really feels designed by physicians for physicians. I can write in the same way I think and the platform picks up my style. Over time each note becomes quicker, noticeably more personalized and far more meaningful. Instead of forcing me to fit into someone else's process, it adjusts to the way I practice. It's made me quicker, more thorough in my documentation and most importantly, more connected to the patients I see.

Cons

I had to prime the system at the start because the AI needs time to learn my patterns and that approach is quite different from the template-driven systems I was used to. Getting it trained required some upfront effort and patience on my part which might frustrate anyone expecting a plug-and-play experience. That said, after investing the initial time and teaching it my style, the payoff has been huge. I wouldn't go back now as it runs much faster and smarter than the other EHRs I've used and the initial setup feels entirely worth it.

“Works well for us”

Pros

Works perfectly for me. Unlike the other EMRs where I had to change how I take notes or alter my personal preferences for documentation, this one lets me keep my style. I highly recommend it for physicians with busy schedules.

Cons

I've been using it for 13 years and have experienced the various upgrades and enhancements over time. We recently migrated from our on-premises server to the Cloud and I've noticed many improvements since the move.

“simple to get the hang of”

Pros

I'm impressed by how user-friendly the system is. I quickly got the hang of it during onboarding and found it simple to contact support about training.

Cons

A missing fax feature is frustrating but otherwise I haven't found major flaws. However, the 'save as knowledge' feature took me a while to get comfortable with.

“A real gamechanger”

Pros

Its amazing how simple it is to learn and put into practice. It's opened up an entirely new level of creativity for our team, allowing us to build more efficient and capable care for our patients. The speed and simplicity of implementing clinical pathways has truly changed the way our practice operates and feels like a real game changer.

Cons

So far I haven't experienced any issues that their training and support team couldn't promptly address and resolve. Whenever something has come up they've been responsive and taken care of it.

“Provides great value”

Pros

For the subscription fee, I think this is excellent value. The EMR/EHR fit easily into my medical gynecology workflow now that I'm a solo practitioner in integrative medicine.

Cons

I don't have any complaints. The AI-driven platform learned my way of practicing and adjusted to it. I noticed it became progressively smarter the more I used it and getting everything set up was far simpler than the bulky BOX template systems I see elsewhere.

“Easy to contact support team”

Pros

Impressed by the level of customization and the flexibility it offers and I can easily get in touch with support whenever I need help.

Cons

I wish I'd found it sooner.

“Valuable one-on-one training”

Pros

It was valuable to get one-on-one training giving the practical, hands-on guidance we needed to get the system down. The clinical support crew has been outstanding consistently responsive and willing to listen to suggestions for future updates. Now that I'm confident using it, my charting is much faster and more efficient saving me a lot of time compared with our previous EMR.

Cons

Extremely satisfied and honestly have no negative feedback to share.

“Impressive MIPS functionality”

Pros

I'm blown away by Praxis' MIPS capabilities. I just completed my submission and it was so simple. It intelligently determines which measures are relevant to my patients and which are not. I received full credit with a single click when I accepted the measures into the record. With the EMRs I used before, I would get dinged if I forgot to handle MIPS but that's not even possible with this one. It saved me a massive headache and is effectively putting money back into my pocket!

Cons

Getting up to speed with the software and building a knowledge base required some time on my part but the Trainers were very helpful. After about the first week or so it finally clicked for me and I haven't looked back since.

“Simple to take notes”

Pros

I'd say its very quick and makes writing really good notes way easier than before.

Cons

I really regret not having switched over to it years ago.

“Best system we've come across”

Pros

Really cool how it allows each provider to customize their workflow. In our multidisciplinary clinic we've been using it for several years now and it fits our varied needs. In almost twenty years of clinical practice, this is the best system I've come across.

Cons

We see a lot of ongoing development work so sometimes we have to schedule time for installs. However, those updates have always been finished before our clinic opens for the day.

“useful live chat”

Pros

It feels really simple and I appreciate that they keep the live chat available whenever I need it.

Cons

I see no downsides to it.

“Easy to handle”

Pros

I've found the system to be very user-friendly. It can be set up quickly to fit my practice's specific needs.

Cons

There are no drawbacks as such.

“Responsive team!”

Pros

Their team is unbelievably responsive and I find they always handle our questions quickly while offering the exact guidance we need.

Cons

I find nothing lacking as they truly exceed my expectations in every way.

“v committed team”

Pros

One thing I really notice is how genuinely committed the team seems to be. I also appreciate that these aren't off-the-shelf, prefab templates. Instead, the clinician builds a personalized template from earlier, similar examples using their own wording. There are a whole host of benefits to this approach, the notes sound natural and unstilted and I hardly ever run into trouble remembering what I previously named something or how I phrased it before.

Cons

It operates like a small company which brings a lot of positives. I've even had several conversations with the physician who founded the business. On the flip side, that same small-company structure means staffing can sometimes fall short for certain tasks for example, system upgrades, rolling out a new version and similar projects. Fortunately, in my experience this doesn't happen very often so it's not usually a big problem.

“Top-notch HER”

Pros

In a hectic multi-doctor office, I've been through three different EHRs and hands down, Praxis stands out as the top one. It feels like having a live scribe embedded in the program, except there's no need to hire extra staff or absorb the additional cost which frankly can be high. As our team uses it more, it picks up on our habits and modifies itself to match our workflow making tasks noticeably quicker and simpler. What I appreciate most is how user-friendly and flexible it is. Other platforms push you into complex, inflexible processes that waste time whereas it adapts to each clinician's style. It learns how every physician prefers to document and continually gets better. Overall the interface is highly user-friendly and pleasant to use and very efficient overall.

Cons

All in all, my experience with Praxis has been favorable. It has freed up a tremendous amount of my time personally. That extra time means I can concentrate more on patient care since we aren't buried under nonstop clicks and paperwork. The system has been invaluable when coordinating care across several providers and managing many patients.

“They listen to feedback”

Pros

What I appreciate is being able to adjust virtually every part of the system to my workflow. My input actually gets listened to and my suggestions are taken into account. Best of all, when I need help I can reach a real person and get support right away.

Cons

Initially I thought the system was missing several of the crucial capabilities I rely on in an EHR. After sending one quick email to my trainer, development kicked off and the functionality began to be built into the platform. I've been frustrated before when other EHR vendors only offered reasons why something couldn't be introduced but with this team it's all about doing. They don't make excuses, they take action.

“Ease of creating templates”

Pros

I really like how creating templates is so simple here. It makes documenting patient notes feel quick and effortless every time.

Cons

Can't complain about anything. As a long-time user, I've found their support team to be excellent and because of their responsiveness, upgrades have been consistently smooth and worry-free.