Praxis EMR Reviews

“Smart layout design”

Pros

Working with EMR software can be pretty involved but this system organizes the screens and links in a way that makes my job much more manageable than it could have been. Since I was new to EMRs and dealing with the complexity of the data entry, I ran into a few issues at first. The IT help desk has been a huge asset throughout that process. Everyone there has been friendly, patient and genuinely helpful. They even remembered my doctor after she had not contacted them for several years which gave a very personal and reassuring feeling. I also really value the fact that their support is free especially compared with many other software vendors that charge as much as $200 per hour. Please keep up the good work.

Cons

This is not really the software's fault but the remote connection can be fairly slow at times. I started using computers back in 1957 so I know what slow really looks like. Once the connection gets going though, it usually runs very fast, except for the occasional delay when it is clearly searching through a massive database.

“User-friendly EMR”

Pros

I find Praxis very user-friendly and it brings together all the EMR elements including appointment scheduling, patient demographics, medical records, consult notes, lab results, electronic prescriptions, medication lists and more in a smooth way. Because our installation runs on a network, multiple staff can access the patient database at the same time and see updates in real time. Plus, I can query the data for practice-level statistics and to meet regulatory reporting requirements.

Cons

When we began using it back in 1999, it had its share of hurdles because EMR systems were still quite new. However, over the years Praxis has adapted and matured, continually incorporating the updates needed to keep it functional and up to date.

“adapts to my workflow”

Pros

Using it has totally changed how I work. I can chart rapidly, with efficiency and accuracy. Finishing and closing charts is now effortless compared to before. It also keeps my approach steady across the entire patient visit and helps me recall prior actions for patients presenting with similar issues which makes my documentation far more consistent.

Cons

I don't really have any strong negatives to point out. Like any EMR, there is a learning curve that takes some time and patience. What sets Praxis apart in my experience is that while I'm getting used to its workflow it simultaneously adapts to how I work. After I finish a new chart, the system absorbs the details I've entered so that when a similar case appears later, much of the previous documentation and structure is immediately available to help me speed through the next patient's notes.

“Affordable winner”

Pros

Right from the start, the software feels affordable, simple and easy to use. The concept processor works really well and the uptime has been excellent.

Cons

Honestly, I don't have any real complaints. It's an excellent product for the price and pretty much checks every box I need.

“Smart note-taking”

Pros

Customer support and the management team have been outstanding. The software feels very intelligent and it has helped me make my notes far more complete. Note-taking also feels very easy and efficient.

Cons

Since the software adapts and learns from the way you work, you're basically building and customizing the database from the ground up. Getting everything set up takes time and a fair amount of patience.

“Accurate and enjoyable”

Pros

Right away, the speed and accuracy stood out. Getting used to it was not hard at all and the software feels like it follows the same thought process I do so it works with me instead of against me.

Cons

My only complaint is not discovering it sooner because it really makes the practice more enjoyable. It feels good to end the day knowing all of the paperwork has been completed accurately.

“Strong personal support”

Pros

Between the strong value, responsive support and the addition of AI features like scribing that help with note-taking, this has been a really positive experience. Since it's not Athena or Epic, the team actually knows who I am which makes support feel much more personal.

Cons

One downside is that the system is so customizable it can almost be too much at times. Also because they're not Athena or Epic, updates don't roll out every single week.

“Fits my workflow”

Pros

One of the biggest benefits for me is how well it picks up on the way I work. Rather than trapping me in endless clicking, it adjusts to my clinical thought process and personal style. As time has gone on, my charting has become quicker and more precise and I'm spending much less energy battling the system. That lets me keep my attention on patients instead of staring at a screen which has made my days feel far more manageable and a lot less frustrating.

Cons

It's a very capable system and once it learns your workflow, it becomes incredibly fast. I honestly haven't run into any complaints so far.

“Thoughtful design”

Pros

What clicks for me is the logic behind the concept processor because it lets me build assessments that match how I actually think. That has made a real difference in helping me take better care of my patients. The customer service has also been excellent. I've spoken with the team several times and he has always taken the time to listen to my feedback. On top of that, the pricing is very competitive for an EHR.

Cons

The only thing I'm really looking forward to is having AI built into the platform. They're currently working on it and I'm excited for that release because it should help align my charting even more.

“Customizable EMR”

Pros

I really appreciate how customizable it is. As a primary care physician, I can adjust the EMR to fit the specific workflow of my practice and get the most out of it. Customer support has also been outstanding. The IT trainer who first walked me through the system still makes herself available whenever I have questions which has been incredibly helpful.

Cons

A few years back, it did have moments where it ran slowly. That issue was resolved after we moved from our office server to the cloud and since the C-sharp upgrade a couple of years ago, it has been even more responsive. It's updated regularly and continues to improve over time.

“Notes powerhouse”

Pros

Customization matters most to me since I usually have my own way of doing things. Taking notes here is much faster than using a traditional template system and it also helps jog my memory about what I need to find. This program honestly feels like an extension of my brain.

Cons

It's genuinely hard to come up with a downside because they respond so quickly to what users need. I'm also really excited about the next stage of AI integration since it sounds like it's going to work exactly the way I've been hoping.

“Brilliant note flow”

Pros

The note generator has been excellent. The more I use it, the more natural it feels. My notes end up being much more patient-specific than they ever were with templates. It's fast, simple and simple to work with.

Cons

Nothing really comes to mind as a downside. The software has been excellent and the support has been just as good. Like any system, there's a bit of a learning curve at first but it's very simple and quick to pick up.

“Perfect EMR fit”

Pros

Building my own EMR around the way my practice works has made a huge difference. It's incredibly flexible which has helped me become much more efficient with patient management, note-taking, lab interfaces and moving through tasks like medication refills. Pulling lab values directly into the record also feels very aligned. On top of that, the customer support has been outstanding and the value for the cost has been excellent in making my workflow much more manageable. There are also plenty of secure ways to use the patient portal for sharing information and responding to patient questions.

Cons

Honestly, this has worked better for me than any other program I've used. I wouldn't want to switch back to anything else.

“Great for physicians”

Pros

As a physician, this lets me think, work and write in one connected flow. It captures medical knowledge well while still leaving room to think beyond the obvious and approach cases creatively.

Cons

I really don't have any complaints. For someone completely new though, it can feel a bit intimidating at first because it pushes you to actively practice medicine and expects a great understanding of it.

“Accessible support”

Pros

The support staff is very easy to reach and they reply quickly. The software feels user-friendly and I can adjust it well to individual patients.

Cons

For the most part I have no real complaints about it. Occasionally the prescription process hangs up and I can't prescribe the same medication twice with different dose strengths at the same time which can be frustrating during busy sessions.

“Learns practice patterns along the way!!”

Pros

I love how it has learned my practice patterns and adjusts to the way I work which makes charting progressively faster, more accurate and simpler over time. These days I unquestionably spend a lot less time clicking through screens and writing notes and I can dedicate more of that time to patients. Overall, this EHR has made my daily documentation better and cut down on everyday frustration.

Cons

After spending many years in clinical practice and trying several different EHR systems, I've found that Praxis has performed quite well overall. I'm eager to see the next release and hopeful the upcoming version will build on its strengths while addressing remaining issues.

“Helped me grow over the years”

Pros

After being a solo practitioner using it for 22 years, I can say it played a key role in allowing my practice to thrive and expand over time. The system's design is excellent. It continually learns from every new case and genuinely makes me feel like there's a colleague sitting beside me offering support. I've found it offers tremendous value for the money, backed by customer support that was dependable and quick to respond whenever I needed assistance. The platform makes it simple to keep up-to-date records of all interactions between me and my patients and between patients and office staff while maintaining solid security for medical records. One feature I particularly appreciate is that Praxis gives me added minutes in visits. It organizes charting so I can actually spend more time talking with and connecting to the patient instead of being buried in documentation.

Cons

I genuinely believe it has a very promising future. In my view, adaptive, learning software represents the direction healthcare IT should take and I've watched it continually develop and refine those learning capabilities.

“Timesaving solution”

Pros

As a physician, I appreciate that Praxis is built around the way doctors actually think and practice. The system is fast, dependable and molds itself to my habits rather than forcing me to change. I can chart from anywhere with full access and solid performance which saves me time and removes much of the everyday charting frustration.

Cons

No complaints here. I've found it to be a highly capable platform that requires upfront personalization and after I teach it my documentation style, it accelerates dramatically. It becomes exceptionally quick and efficient and keeps improving the more I use it, adapting to my preferences over time.

“really happy with it!”

Pros

I pick and save my own words and sentence templates for each disease management plan which makes documentation feel genuinely mine. For chronic conditions like stable hypertension, the assessments are already written in my voice. They show up in the chart as unactivated items that I can enable with a single click and the SOAP note is generated as completed. Adding updates is simple. It's fast and efficient in practice. I can paste an AI-generated note from another program into it without fuss and I also have the option to dictate directly into the system. I can schedule a future patient reminder and set the exact date to send it. The overall layout of the software is user-friendly yet it offers layered advanced features for power users who might be analyzing patient outcomes or doing research. They push out incremental updates every few months which keeps things fresh without being disruptive. Training was one of the highlights for me as it felt personal and thorough. Each of my staff members received individual screen-share training with multiple sessions as needed. My own provider training took longer simply because I wanted to go at my own pace. What I appreciate most about it is that they focus solely on being an EMR rather than being a bundled practice-management system with a mediocre EMR tacked on. Too often, office managers and large groups pick those big-name bundled programs that have a solid PMS but leave physicians hating the EMR. That dysfunctional EMR ends up sidelining doctors and many clinicians don't even realize how much it affects their workflow. I opted for the best EMR for my needs and then connected it to the PMS my office manager preferred. That combination worked perfectly for us. I'm genuinely happy with that choice and I feel for colleagues who are stuck using other EMRs all day and then have to bring the work home to finish notes during family time.

Cons

I ran into a mission-critical problem when I needed it to communicate with a separate brand of practice management software that was new to their team. Building that integration from scratch took their programmers about a month but they created a module that was developed from the ground up to handle this specific case. The result is an integration approach designed so that future practices can connect to virtually any practice management system within minutes. Throughout the process, they gave me direct access to the lead software support person by phone, who was reachable day and night. Praxis worked through the technical issues hand-in-hand with the other company's support team until everything was resolved. Given what they delivered, their new integration solution will make hooking up your EMR to your practice management software remarkably simple.

“Customizable according to my needs”

Pros

What I appreciate most is how customizable it is to my personal workflow. You have two options, either force your charting style to fit the EMR or have the EMR adapt to how you naturally document. It actually lets me shape the system around my own charting habits and that flexibility has been incredible.

Cons

I wish I'd known about it earlier because had someone told me sooner, I could have saved myself a huge amount of charting time. Learning about Praxis at this point means I realize how much time was unnecessarily spent before and I would have gladly picked it up earlier to avoid all that extra work.