Prime Suite reviews highlight its comprehensive suite of EHR and practice management tools that streamline workflows and enhance patient care. The integrated system provides functionalities for scheduling, billing, and reporting. Users also praise Prime Suite's configurability, ease of use, and support for large practices. Some users have mentioned that the implementation process can be lengthy and that new updates sometimes have glitches. Despite these issues, Prime Suite remains reliable for organizations seeking an all-in-one solution to manage daily operations.
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Pros
Comprehensive practice management
Billing and RCM efficiency
Good integration capabilities
Cons
Onboarding can be challenging
Some features feel overwhelming
Slow response times from support
Total 26 reviews
3.3
All reviews are from verified customers
Rating Distribution
5
Stars19%
4
Stars35%
3
Stars19%
2
Stars8%
1
Stars19%
Satisfaction score
Ease of use
7
Value for money
6
Customer Support
6
Functionality
7
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