Greenway Health

Prime Suite

26 Review(s)

Overview

Prime Suite by Greenway Health consolidates electronic health records, practice management, billing, and more into a single integrated platform. While the extensive feature set provides ample functionality, some report a challenging implementation process and ongoing customization complexity. However, Prime Suite's library streamlines operations and compliance efforts across specialty types.

Overall Rating

Based on 26 users reviews

3.3

Rating Distribution

Positive

54%

Neutral

27%

Negative

19%

Starting Price
Custom

What Is Prime Suite?

Overview

Prime Suite, by Greenway Health, is an electronic health record (EHR) and practice management system designed to enhance patient engagement. This solution provides an intuitive interface, enabling medical practices to elevate patient care and achieve improved outcomes through a comprehensive set of clinical, financial, and administrative tools. Prime Suite's key features include customizable templates, analytics, interoperability, a patient portal, scheduling, billing, and secure messaging.

What Is Prime Suite Best For?

Prime Suite stands out for its extensive library of over 4,000 customizable clinical templates. It also offers powerful analytics dashboards to track performance, compliance, and profitability. With Prime Suite, practices can easily submit quality measures, perform population health management, and participate in MIPS, PQRS, and other value-based programs.

Prime Suite Pricing

The cost of software varies depending on an organization's size, type, and requirements. Contact us today for more information about the Prime Suite pricing plans.

Prime Suite Integrations

The software integrates with a wide range of apps, including:

How Does Prime Suite Work?

Here’s how to get started with the software after its successful installation:

  • Log in to the software using the credentials provided to you
  • Take a guided tour of the customizable dashboard to understand where everything is located
  • Create a new patient profile by clicking ‘New Patient’ and filling out their details
  • Schedule an appointment for the new or existing patient using the calendar view
  • Launch the EMR module during the scheduled appointment to document visit notes, orders, and prescriptions
  • When the visit is complete, close the encounter and launch billing to process claims and check eligibility
  • Use reporting tools to pull metrics on productivity, quality measures, and more
The Prime Suite demo takes you through these steps in more detail.

Who Is Prime Suite For?

Prime Suite by the Greenway community is designed to accommodate practices of all sizes. The software suits various specialties and niches in the healthcare sector, including OB/GYN, surgery, tribal health, and cardiology. Moreover, it can also be used by:

  • Orthopedics
  • Pediatrics
  • FQHC
  • Primary Care

Is Prime Suite Right For You?

The Greenway Health ambulatory platform Prime Suite provides healthcare organizations with extensive clinical, financial, and administrative tools and services.

It allows the choice between on-premise or hosted deployment, enabling seamless integration of additional solutions for revenue cycle management, interoperability, population health management, mobile accessibility, and patient engagement. The software holds ONC-ATB and Meaningful Use certifications, offering tools to report clinical quality measures.

Still not sure whether Prime Suite software is suitable for your practice? Contact us at (661) 384-7070, and our support team will help you make an informed decision.

Pros And Cons of Prime Suite

Pros

  • Integrated solutions to enhance care quality

  • Accessible via mobile devices

  • Facilitates the capture and management of clinical quality measures

  • An efficient scheduling and billing system

  • Easy documentation for rapid access to patient data

Cons

  • A slight learning curve for new users

  • Reports need improvement as they are a bit complex

  • Customization complexity for some advanced features, according to an honest review

Frequently Asked Questions

The Prime Suite pricing is customizable and flexible. Request a personalized quote today.

Prime Suite software is designed for practices of various sizes, catering to both small and large-scale organizations.

Prime Suite by Greenway Health offers clinical documentation, scheduling, billing, clinical alerts, clearinghouse integration, prescription management, and more.

Prime Suite provides support through FAQs, live chat, a knowledge base, phone, and on-site training.

Yes, Prime Suite Greenway Health software is cloud-based.

Yes, the software is accessible via mobile.

It is extremely user-friendly, and a nominal incentive allows users to create their own templates and provide medical billing to EHR platforms.