PrognoCIS EMR Reviews

Pros

We have been with PrognoCis for more than 10 years now and during this time our colleagues have jumped from one EMR to another but we stuck with PrognoCSI for a reason. The ease of use we have with the system as well as they tremendously improved their customer service day in and day out. Safe to say, I highly recommend PrognoCIS to everyone.

Cons

Not anymore but it was their customer service back in the day. Hold time was frustrating but its no longer the case as when an issue arises, they get to the bottom of it asap.

Pros

Using this software makes handling every part of billing very much smooth and easy for us.

Cons

Occasionally, I have run into eligibility issues that last just a few minutes but thankfully, not hours.

Pros

One of our providers has been using PrognoCIS since 2013 and he is been really happy with it. Pulling a report for each CPT code is super easy, and if you need to post a refund payment, it only takes a few seconds. So in my opinion, this is the best web-based provider service for pain clinics. They are always open to new ideas.

Cons

With PrognoCIS, you can post your ERA payment with a click but claim creation and submission require several clicks.

Pros

Using this program is very simple. Handling every part of billing is very smooth.

Cons

Sometimes you experience a short delay checking a patient's insurance coverage.. just for a few minutes, not hours.

Pros

In my opinion, it's the top web-based service for pain clinics. They are always receptive to new ideas.

Cons

With this system you can post an electronic payment with one click but creating and sending a claim requires too many steps.

Pros

I have been using this software for the last two years, starting in 2020, and I’m very happy with it. In order to get the CPT codes or the reports, it is a very easy process. The feature that I liked the most about this EMR is that when you post a refund payment, it only takes a few seconds to go through and you receive the notification instantly.

Cons

They could definitely add more features and work on fixing the latency glitch that happens when posting our electronic record archive payment. Plus the button you have to click to complete the process takes several tries before the claim creation and submission actually goes through which is annoying. I have also heard other managers dealing with the same issue.

Pros

For me, picking up PrognoCIS EMR Software was a good decision. I like how easy it is to set up and import data. The patient charts and information are very well organized. You do not need help to get everything in order.

Cons

It sometimes opens an extra tab which seems weird to me.

Pros

The features of PrognoCIS EHR have allowed me to optimize my medical practice to the next level. The software is simple to use and includes features tailored to various specialties. Overall, I recommend the software because of its ease of use, cost-effective features, and remote accessibility and much more.

Cons

The system is working as it should, like without any bugs and glitches.So there is nothing that we count as a negative.

Pros

The three best things about this software are the CPT coding, customizable features and the super user-friendly interface. Plus there is even more to like! We rely a lot on the electronic prescription feature, and I really love the patient portal too. Overall, PrognoCIS EMR software is amazing.

Cons

The only thing I wish for from PrognoCIS is an updated app with an e-RX feature on the iOS application EMR. I hope they can come through.

Pros

PrognoCIS is really easy to use and the whole support and billing team are super accessible and quick to respond to any issues. The system is easy to customize and it is cost-effective, especially for a small medical practice. At first, I was worried because the training was not done on-site, but the person who trained me was great. They were really responsive to my needs which made the whole process much easier than I thought it would be.

Cons

I wish it allowed me to make some minor changes and adjustments to the format in some way.

Pros

The report writing feature is robust and efficient. We can easily customize templates, tabulate lab results and refer patients to specialists. The customer service is always available on the go and is very helpful. They improved the internal communication and user messaging as well.

Cons

Everything is working the best for us so we have no complaints to register.

Pros

The software is surprisingly amazing. We got trained on it with no issues at all. Tracking patient charts and progress is very easy and effective.

Cons

I feel like the technical support system could be slightly more responsive and better. Other than that everything is ok.

Pros

The starting price is fairly low. The daily workflow is easy.

Cons

Weak development support. It's very costly to add new functions on the backend and you need a staff member constantly reminding and pushing them to make the agreed changes.

Pros

PrognoCIS is highly customizable and straightforward to use. In addition, the staff has been pleasant to work with and highly responsive. Overall, the software is very inexpensive compared to other options, and the integrated telemedicine platform is a huge plus.

Cons

NA

Pros

PrognoCIS has been simple for new hires to learn, and all staff in our facility, including providers, find it simple to use. Many daily features are now easily accessible. In addition, the vendor ensures to provide everything a medical practice requires to optimize its performance. Overall, we are content with our purchase.

Cons

NA

Pros

It has so many features that make it appealing. The vendor handles clients in a professional manner. The demo was impressive and training was very comprehensive.

Cons

None. It has all the features we wanted.

Pros

I have been a satisfied user of PrognoCIS EHR for more than a year. The software was easy to set up and implement. In addition, the demo helped me overcome the slight learning curve. The support team is also present to resolve any potential query.

Cons

The system does have a slight learning curve.

Pros

My overall impression of PrognoCIS EHR is positive. I used a different EHR before PrognoCIS, and most of my hospitals staff agree that it is superior. The features have significantly aided us in optimizing our tasks. However, I would like to see customer service more responsive.

Cons

Its great software. However, I would like to see customer service more responsive.

Pros

It is cloud-based so can be accessed from anywhere in the world. The information fields can be customized and you can also add VAT to the bills automatically.

Cons

It takes time to filter out codes.

Pros

It is a great software and very efficient for our practice. This is the type of support we needed.

Cons

Sometimes issues may arise but the technical support takes care of them.