Coastal Mental Health, 50-99 employees
“Great EHR Pronto ”
Pros
It is very easy to use and master. The software is very user-friendly. We can fix anything almost immediately.
Cons
There is nothing wrong with the software.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Coastal Mental Health Care, 10-49 employees
“Wonderful experience”
Pros
It is compliant with the guidelines and we can easily navigate through it. It is time-efficient and we can link it to the system as well.
Cons
The psych documentation has too many options.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
8
Functionality
8
Coastal Mental Health Center, 50-99 employees
“Medical insurance is a breeze”
Pros
It helps me verify medical insurance claims and I use it every day and it has made my job so much easier than before.
Cons
I cannot open the patient portal and schedule at the same time. It Must be updated.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Coastal Mental Health, 10-49 employees
“Pronto = Great EMR ”
Pros
It is easy to navigate and use. You can see the summary of the day in the form of charts and tables. There is a contact option next to each patients name for quick contact.
Cons
It is slow at times for remote users which I am.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
9
Functionality
9
CMHC, 10-49 employees
“A user-friendly system”
Pros
It is easy to learn and navigate. My experience with the system has been great. I would recommend it to anyone.
Cons
I am unable to get an immediate response from the customer service team.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
7
Functionality
9
Coastal Mental Health, 2-9 employees
“Positive experience; satisfied. ”
Pros
I have had a positive experience with this software. It saves me a lot of time and effort, allowing me to track my clients’ progress without difficulty.
Cons
I would have liked it if the software allowed me to edit my notes in the hardware, but it does not.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
7
Functionality
9
Coastal Mental Health Care, 100-499 employees
“I use it to confirm insurances and it has all the features I require”
Pros
It is exceptionally simple to use and everything you wish to do on your computer is available in this software. Everything I ought to do my work is in this software
Cons
No disadvantage to this software. The only con it contains is that you cannot open patient flow and calendar at the same time.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
10
Mental Health Care, 10-49 employees
“Pronto”
Pros
I have been using pronto for a while and it is the most user-friendly software. I can easily open different tabs. Its easy for me to give access to different employees to check information.
Cons
I honestly dont have anything that I dont like from Pronto EMR.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
8
Mental Health Care, 10-49 employees
“Made my life easier”
Pros
It is really easy and convenient to learn and handle patients profiles really well.
Cons
None as even when I have any questions, it helps me right away.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
8
Modern Piggy, 11-50 employees
“Amazing.”
Pros
We can make different groups. We can even share pictures and files.
Cons
Wish it had a search feature for chat messages.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
9
Functionality
8
Southam and Associates, 51-100 employees
“We love this software!”
Pros
It has made my work so much easier! I dont need to contact each employee separately; the software does it for me!
Cons
I wish it was easier to find conversations through the search option.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Coastal Mental Health Care, 11-50 employees
“feedback”
Pros
A simple and easy click to MSE, all clicks have the capability to add a narrative. Simple to explore. Connection to PDMP and E-scripting. My overall experience has been incredible. It helps me follow the rules and guidelines. I enjoy navigating through the system due to its ease. It is a productive tool.
Cons
The psych assessment has a lot of narratives, although it is efficient.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Coastal Mental Health Center, 11-50 employees
“Amazing!”
Pros
On understanding the flow sheet, it has all the subtleties you need a telephone number, patient name, who they’re seeing, alerts, remarks, and co-payments that dont permit you to go to the next phase until it has been paid. The advantage I have is I could contact the patient with data on one page and if the patient has a co-pay I dont need to move to another page.
Cons
No Cons
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Mental Health Care, 11-50 employees
“excellent product ”
Pros
Pronto EM is a friendly system. What I like about it is for example If a patient has a copay it will not let you check in the patient until you have collected the copay. There are so many good things about this system that I will just keep on writing about it You have the alert system which helps you as a reminder when you need any information, document or any other request from a patient..
Cons
I honestly dont have anything that I do not like from Pronto EMR.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
9
Coastal Mental Health, 1-10 employees
“Mental Health”
Pros
Pronto EMR has been an extremely extraordinary EMR for me as it helps me save time. I can easily track client progress. I get the time and liberty to make notes which are crucial for my work with my clients. My overall experience with this EMR has been positive.
Cons
There a couple of places inside the system where I might want to alter my notes, but I am unable to do it.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
10