softwarePRONTO EMR Software Reviews
15 Reviews
Overall Rating
4.6
15 Reviews
Rating Distribution
5
(9)
4
(6)
3
(0)
2
(0)
1
(0)
Satisfaction Score
Ease of use
8
Value for money
9
Customer Support
9
Functionality
9
Overall Rating
4.6
15 Reviews
Rating Distribution
5
(9)
4
(6)
3
(0)
2
(0)
1
(0)
Satisfaction Score
Ease of use
8
Value for money
9
Customer Support
9
Functionality
9
Filters
Specialty
Provider Size
Time Used
Great EHR Pronto
Great EHR Pronto
Pros
It is very easy to use and master. The software is very user-friendly. We can fix anything almost immediately.
Cons
There is nothing wrong with the software.
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Hans
Coastal Mental Health, 50-99 employees
May 17, 2022
Wonderful experience
Wonderful experience
Pros
It is compliant with the guidelines and we can easily navigate through it. It is time-efficient and we can link it to the system as well.
Cons
The psych documentation has too many options.
Ease of use
9
Value for money
9
Customer Support
8
Functionality
8
Jania
Coastal Mental Health Care, 10-49 employees
Apr 04, 2022
Medical insurance is a breeze
Medical insurance is a breeze
Pros
It helps me verify medical insurance claims and I use it every day and it has made my job so much easier than before.
Cons
I cannot open the patient portal and schedule at the same time. It Must be updated.
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Deborah
Coastal Mental Health Center, 50-99 employees
Mar 12, 2022
Pronto = Great EMR
Pronto = Great EMR
Pros
It is easy to navigate and use. You can see the summary of the day in the form of charts and tables. There is a contact option next to each patients name for quick contact.
Cons
It is slow at times for remote users which I am.
Ease of use
8
Value for money
10
Customer Support
9
Functionality
9
Zuleika
Coastal Mental Health, 10-49 employees
Apr 13, 2021
A user-friendly system
A user-friendly system
Pros
It is easy to learn and navigate. My experience with the system has been great. I would recommend it to anyone.
Cons
I am unable to get an immediate response from the customer service team.
Ease of use
9
Value for money
8
Customer Support
7
Functionality
9
Camilla
CMHC, 10-49 employees
Apr 09, 2021
Positive experience; satisfied.
Positive experience; satisfied.
Pros
I have had a positive experience with this software. It saves me a lot of time and effort, allowing me to track my clients’ progress without difficulty.
Cons
I would have liked it if the software allowed me to edit my notes in the hardware, but it does not.
Ease of use
7
Value for money
9
Customer Support
7
Functionality
9
Shelley
Coastal Mental Health, 2-9 employees
Apr 06, 2021
I use it to confirm insurances and it has all the features I require
I use it to confirm insurances and it has all the features I require
Pros
It is exceptionally simple to use and everything you wish to do on your computer is available in this software. Everything I ought to do my work is in this software
Cons
No disadvantage to this software. The only con it contains is that you cannot open patient flow and calendar at the same time.
Ease of use
8
Value for money
8
Customer Support
9
Functionality
10
Deborah
Coastal Mental Health Care, 100-499 employees
Mar 10, 2021
Pronto
Pronto
Pros
I have been using pronto for a while and it is the most user-friendly software. I can easily open different tabs. Its easy for me to give access to different employees to check information.
Cons
I honestly dont have anything that I dont like from Pronto EMR.
Ease of use
9
Value for money
8
Customer Support
9
Functionality
8
Cassandra
Mental Health Care, 10-49 employees
Mar 04, 2021
Made my life easier
Made my life easier
Pros
It is really easy and convenient to learn and handle patients profiles really well.
Cons
None as even when I have any questions, it helps me right away.
Ease of use
8
Value for money
9
Customer Support
10
Functionality
8
Camila
Mental Health Care, 10-49 employees
Feb 26, 2021
Amazing.
Amazing.
Pros
We can make different groups. We can even share pictures and files.
Cons
Wish it had a search feature for chat messages.
Ease of use
7
Value for money
7
Customer Support
9
Functionality
8
Becky
Modern Piggy, 11-50 employees employees
Sep 28, 2020
We love this software!
We love this software!
Pros
It has made my work so much easier! I dont need to contact each employee separately; the software does it for me!
Cons
I wish it was easier to find conversations through the search option.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Kimber
Southam and Associates, 51-200 employees employees
Sep 03, 2020
feedback
feedback
Pros
A simple and easy click to MSE, all clicks have the capability to add a narrative. Simple to explore. Connection to PDMP and E-scripting. My overall experience has been incredible. It helps me follow the rules and guidelines. I enjoy navigating through the system due to its ease. It is a productive tool.
Cons
The psych assessment has a lot of narratives, although it is efficient.
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
jannia
Coastal Mental Health Care, 11-50 employees employees
Mar 21, 2019
Amazing!
Amazing!
Pros
On understanding the flow sheet, it has all the subtleties you need a telephone number, patient name, who they’re seeing, alerts, remarks, and co-payments that dont permit you to go to the next phase until it has been paid. The advantage I have is I could contact the patient with data on one page and if the patient has a co-pay I dont need to move to another page.
Cons
None.
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Elizabeth
Coastal Mental Health Center, 11-50 employees employees
Mar 15, 2019
excellent product
excellent product
Pros
Pronto EM is a friendly system. What I like about it is for example If a patient has a copay it will not let you check in the patient until you have collected the copay. There are so many good things about this system that I will just keep on writing about it You have the alert system which helps you as a reminder when you need any information, document or any other request from a patient..
Cons
I honestly dont have anything that I do not like from Pronto EMR.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
9
Jennifer Lee
Mental Health Care, 1-50 employees employees
Mar 13, 2019
Mental Health
Mental Health
Pros
Pronto EMR has been an extremely extraordinary EMR for me as it helps me save time. I can easily track client progress. I get the time and liberty to make notes which are crucial for my work with my clients. My overall experience with this EMR has been positive.
Cons
There a couple of places inside the system where I might want to alter my notes, but I am unable to do it.
Ease of use
8
Value for money
9
Customer Support
10
Functionality
10
Shelley
Coastal Mental Health, 2-10 employees employees
Mar 11, 2019
Filters
Great EHR Pronto
Great EHR Pronto
Pros
It is very easy to use and master. The software is very user-friendly. We can fix anything almost immediately.
Cons
There is nothing wrong with the software.
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Hans
Coastal Mental Health, 50-99 employees
May 17, 2022
Wonderful experience
Wonderful experience
Pros
It is compliant with the guidelines and we can easily navigate through it. It is time-efficient and we can link it to the system as well.
Cons
The psych documentation has too many options.
Ease of use
9
Value for money
9
Customer Support
8
Functionality
8
Jania
Coastal Mental Health Care, 10-49 employees
Apr 04, 2022
Medical insurance is a breeze
Medical insurance is a breeze
Pros
It helps me verify medical insurance claims and I use it every day and it has made my job so much easier than before.
Cons
I cannot open the patient portal and schedule at the same time. It Must be updated.
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Deborah
Coastal Mental Health Center, 50-99 employees
Mar 12, 2022
Pronto = Great EMR
Pronto = Great EMR
Pros
It is easy to navigate and use. You can see the summary of the day in the form of charts and tables. There is a contact option next to each patients name for quick contact.
Cons
It is slow at times for remote users which I am.
Ease of use
8
Value for money
10
Customer Support
9
Functionality
9
Zuleika
Coastal Mental Health, 10-49 employees
Apr 13, 2021
A user-friendly system
A user-friendly system
Pros
It is easy to learn and navigate. My experience with the system has been great. I would recommend it to anyone.
Cons
I am unable to get an immediate response from the customer service team.
Ease of use
9
Value for money
8
Customer Support
7
Functionality
9
Camilla
CMHC, 10-49 employees
Apr 09, 2021
Positive experience; satisfied.
Positive experience; satisfied.
Pros
I have had a positive experience with this software. It saves me a lot of time and effort, allowing me to track my clients’ progress without difficulty.
Cons
I would have liked it if the software allowed me to edit my notes in the hardware, but it does not.
Ease of use
7
Value for money
9
Customer Support
7
Functionality
9
Shelley
Coastal Mental Health, 2-9 employees
Apr 06, 2021
I use it to confirm insurances and it has all the features I require
I use it to confirm insurances and it has all the features I require
Pros
It is exceptionally simple to use and everything you wish to do on your computer is available in this software. Everything I ought to do my work is in this software
Cons
No disadvantage to this software. The only con it contains is that you cannot open patient flow and calendar at the same time.
Ease of use
8
Value for money
8
Customer Support
9
Functionality
10
Deborah
Coastal Mental Health Care, 100-499 employees
Mar 10, 2021
Pronto
Pronto
Pros
I have been using pronto for a while and it is the most user-friendly software. I can easily open different tabs. Its easy for me to give access to different employees to check information.
Cons
I honestly dont have anything that I dont like from Pronto EMR.
Ease of use
9
Value for money
8
Customer Support
9
Functionality
8
Cassandra
Mental Health Care, 10-49 employees
Mar 04, 2021
Made my life easier
Made my life easier
Pros
It is really easy and convenient to learn and handle patients profiles really well.
Cons
None as even when I have any questions, it helps me right away.
Ease of use
8
Value for money
9
Customer Support
10
Functionality
8
Camila
Mental Health Care, 10-49 employees
Feb 26, 2021
Amazing.
Amazing.
Pros
We can make different groups. We can even share pictures and files.
Cons
Wish it had a search feature for chat messages.
Ease of use
7
Value for money
7
Customer Support
9
Functionality
8
Becky
Modern Piggy, 11-50 employees employees
Sep 28, 2020
We love this software!
We love this software!
Pros
It has made my work so much easier! I dont need to contact each employee separately; the software does it for me!
Cons
I wish it was easier to find conversations through the search option.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Kimber
Southam and Associates, 51-200 employees employees
Sep 03, 2020
feedback
feedback
Pros
A simple and easy click to MSE, all clicks have the capability to add a narrative. Simple to explore. Connection to PDMP and E-scripting. My overall experience has been incredible. It helps me follow the rules and guidelines. I enjoy navigating through the system due to its ease. It is a productive tool.
Cons
The psych assessment has a lot of narratives, although it is efficient.
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
jannia
Coastal Mental Health Care, 11-50 employees employees
Mar 21, 2019
Amazing!
Amazing!
Pros
On understanding the flow sheet, it has all the subtleties you need a telephone number, patient name, who they’re seeing, alerts, remarks, and co-payments that dont permit you to go to the next phase until it has been paid. The advantage I have is I could contact the patient with data on one page and if the patient has a co-pay I dont need to move to another page.
Cons
None.
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Elizabeth
Coastal Mental Health Center, 11-50 employees employees
Mar 15, 2019
excellent product
excellent product
Pros
Pronto EM is a friendly system. What I like about it is for example If a patient has a copay it will not let you check in the patient until you have collected the copay. There are so many good things about this system that I will just keep on writing about it You have the alert system which helps you as a reminder when you need any information, document or any other request from a patient..
Cons
I honestly dont have anything that I do not like from Pronto EMR.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
9
Jennifer Lee
Mental Health Care, 1-50 employees employees
Mar 13, 2019
Mental Health
Mental Health
Pros
Pronto EMR has been an extremely extraordinary EMR for me as it helps me save time. I can easily track client progress. I get the time and liberty to make notes which are crucial for my work with my clients. My overall experience with this EMR has been positive.
Cons
There a couple of places inside the system where I might want to alter my notes, but I am unable to do it.
Ease of use
8
Value for money
9
Customer Support
10
Functionality
10
Shelley
Coastal Mental Health, 2-10 employees employees
Mar 11, 2019