Qualifacts CareLogic Reviews

“Valued software

Pros

It is easy to use and we were able to figure it out without a lot of help. The billing feature is built-in which is convenient.

Cons

Reporting continues to give us trouble and I wish they would update it already.

“Cumbersome ECR

Pros

Learning how to use the software was relatively easy. I also like how it opens directly into my daily schedule. It is convenient to check for unsigned documents as well.

Cons

Everything seems to take a long time in CareLogic. If I make one mistake in a form I have to start over and enter all the information again instead of fixing just the mistake. I am also unable to switch between regions within a document which means I have to redo work if I forget to change the region in CareLogic and receive an error message. There are frequent scheduled downtimes in the evenings which often prevent me from completing my work, especially as someone who works the second shift. To meet deadlines I have repeatedly logged in on my day off to finish my tasks.

“Useful software

Pros

The practicality and simplicity of documenting client information are what I like about it.

Cons

I wish there were more options for auto filling information.

“An ok EMR

Pros

I like that it carries over the previous note and tracks vital signs.

Cons

It would be better if I could easily view my schedule for the month and having a patient portal would be even better as well.

“Reliable Health Service Partner

Pros

CareLogic has significantly facilitated my health management services. The most notable feature is the batch activity entry which allows entering the day's activities on a single screen, making documentation less time consuming. I've also been able to store patient information, including treatment regimens, patient history and interventions provided.

Cons

Sometimes the login process can be annoying as it may denyaccess initially, but after a few attempts it eventually allows me to log in.

“importance of mental health

Pros

The software has been very helpful in clinics facilitating and assisting those in need.

Cons

The handling of the software could still be improved and there is room for enhancing tools and functionality to make daily use more convenient.

“Honest assessment from the Data side of this product

Pros

I have full ODBC access to a copy of my production tables, although at a cost. but it enables me to perform complex analyses of our data.

Cons

I've been using CareLogic for 10 years and it took them too long to fully understand the data requirements of their users. The robust data platform they have now should have been implemented 7to 8 years ago.

“Daily Carelogic User

Pros

In simple words it gets the job done. Our users love it and have nothing negative to say about it. The community is also one of the best I've ever worked with.

Cons

The versioning of tables can be confusing. When a form is updated, it creates a new instance of the table. To retrieve all the data I need to unite all of them together in a query.

“Simple and Reliable!

Pros

It has been fantastic help for us! Weve been using this programme for a few years and we absolutely love it!The feature we enjoy the most is the opportunity for managers to gain access to their employees clients in order to ensure accurate data entry!

Cons

If we can figure out a way to generate records that require less data entry then that would be beneficial to our programme. Other than this its a good software to have.

“A very satisfied customer!

Pros

CareLogic is simple to use and easy to operate the system. The level of reliability is extremely high, and it has risen from an already high level of service level. The speed is adequate, and data is easy to access.

Cons

The only thing is that the interface is outdated as compared to all the other programs

“Billing and reporting is amazing

Pros

They have improved and everything works according to the brochure. the billing and reporting functions are very intuitive and time-saving.

Cons

The notes take too long to load at times.

“Secure EHR solution

Pros

It has forms the supervisors can verify and check to remove errors. The software lets you search records and forward them to insurance companies

Cons

I wish they would reduce the number of fields on a chart because it gets too crowded.

“Needs more search capabilities

Pros

It is completely customizable and anyone can view the patient records from anywhere as long as they have authorized access.

Cons

Billing has flaws and they need to update the search bar to allow you to find the exact file instead of going through all matching records.

“Logically designed!

Pros

It is easy and they have designed every function with logic keeping in mind the end user. Qualifacts is a great company to work with!

Cons

Sometimes the customization is too much and we need to connect with them to help us out of a technical problem.

“Good personalization options

Pros

It is now very easy to process documentation because you can personalize the forms. We can track changes and fix the mistakes.

Cons

The patient portal is not functional and users cannot download reports from it.

“CareLogic EHR

Pros

I have enjoyed using this because it makes taking notes during therapy sessions very easy. We are able to save them and refer back whenever needed without any hassle.

Cons

It is not as easy to delete something on here which is the only con I can think of.

“Increased our efficiency

Pros

Our staff has reported increased productivity levels and they are also able to take longer breaks now because of all the time the EHR software saves.

Cons

They could add a marketing and analytics tool so we can get valuable insights for our business.

“Best EHR in the field!

Pros

Qualifacts continues to provide EHR products and support to our middle-sized clinic. They roll out updates in accordance with the State and Federal laws which we highly appreciate.

Cons

The email and browser versions are a little outdated and we find it hard to use them.

“Gets the job done

Pros

I use it every day to manage our private practice. It is very easy to use and you can keep a track of your schedule and manage time very well.

Cons

It does not save notes when you are writing them and leave the computer unattended. It would be great if they have an automatic saving feature instead of manually clicking the button every time.

“Not the best, but better than the rest!

Pros

The workflows are logical, making them much simpler to use. For all levels of users, the Carelogic Community is a fantastic addition to the support network. They also provide guidelines that are very helpful for the users.

Cons

The number of glitchy features that can get in the way at times. The reporting aspect is terrible. If you are able to buy the add-ons, then this software has a lot more to offer.