Qualifacts CareLogic Reviews

“Adequate

Pros

With the help of CareLogic weve discovered some fantastic ways to meet our programs requirements. Its easy to use and easy to handle.

Cons

Implementation was frustrating, and the process may have gone more smoothly if those product features were clarified differently in terms of how one function influenced another. The system also slows down and definitely needs an update.

“Highly recommended

Pros

We love how it is so easy to use and can be customized. Used it in clinical therapy notes and it makes everything way easier than before.

Cons

The only problem that I faced with this software is it was hard to delete some information that was entered earlier.

“5 stars for this software

Pros

I am honestly very happy that I chose Qualifacts CareLogic EMR for our work. It has so many outstanding features and very customer focused.

Cons

Customizing is limited to some areas and I think if it was possible to customize everything according to your requirements then this software would give serious competition to other EHR software.

“Helpful once you figured it out....

Pros

Carelogic meets my needs for maintaining extensive client documentation in mental health practice. It helps with scheduling appointments and tracking them and its search function for client documents is user-friendly.

Cons

During my 15-16 months using this program, I struggled with tracking past clients and finding their documentation. With so many clients on my caseload, recalling names and dates was challenging. It would have been helpful to search for files based on a clinician's signature.

“Logic for Your Care!

Pros

CareLogic is straightforward and functional. Once you get the hang of it, it is a great product that is easy to understand.

Cons

The program's high level of customization sometimes becomes overwhelming, especially since there's no designated help for specific agencies besides submitting a ticket.

“Easy to use and personalize

Pros

It is user-friendly and easily customizable for our agency's needs. Any errors in the chart can be quickly rectified.

Cons

I wish there was a patient portal for clients to access their records more easily.

“carelogic enterprise

Pros

I found this software convenient for entering clinical therapy notes, including personal information and diagnosis. It performed well and was straightforward to use.

Cons

Deleting information once entered was a bit tricky, which was the only downside for me.

“Great software that will improve efficiency and lower costs for your company!

Pros

What I appreciate most about Qualifacts Support is their readiness to assist and provide guidance for any questions or issues I encounter.

Cons

I wish for a better analytical tool, the one they offer (Pentaho) is still quite good.

“Easy to Use/Good value

Pros

It is clinically easy to use, and we can configure forms to suit our organization's needs. Billing is automatically set up, which is a plus.

Cons

Reporting remains an issue, although they are making some changes. It takes a considerable amount of time for enhancement requests to be fulfilled.

“Billing admin- needs search capabilties

Pros

It's highly customizable, serving as an Electronic Health Record. I appreciate the recent addition of the claim engine for clients.

Cons

It would be incredibly useful if there were search functions in the Activity to Procedure mapping and My Collections sections. Also, the ability to print a Financial Snapshot for clients would be beneficial.

“worst EHR I have every worked with as a medical provider

Pros

While it may suffice as a basic template for counseling, it falls short in the medical field.

Cons

In my twenty years of working with EHR systems, CareLogic stands out as the worst. It lacks basic features like auto-save and efficient navigation, posing a safety risk due to fragmented information.

“CareLogic

Pros

This electronic health record is user-friendly and well-suited for behavioral health services. Training clinicians to use it effectively is straightforward, enabling new staff to start working with clients quickly.

Cons

Reporting options are limited, and most canned reports are of little value. Customer support's response to issues is a significant challenge.

“Carelogic Review

Pros

The ease of sharing data between disciplines and the scheduling features are appreciated.

Cons

Reporting features are sluggish, requiring navigation through multiple screens.

“CareLogic Review

Pros

It effectively encompasses all necessary clinical information for each client.

Cons

Basic functions require multiple steps with occasional barriers.

“Satisfied and loyal customer

Pros

Carelogic prioritizes a positive end-user experience. Staff can schedule and document services after brief training, resulting in clean claims and improved cash flow.

Cons

Initial setup is detailed, but once complete, it functions well.

“Good product.

Pros

The ability to customize forms and its overall ease of use is quite good.

Cons

The system can be clunky, especially regarding service plans to meet state rules. Integration with other web platforms took a while.

“CareLogic Enterprise--New User

Pros

Navigating the medical record for case reviews is quick and easy. The logical organization allows for swift viewing of selected chart portions.

Cons

Their reporting capabilities need improvement, especially for extracting aggregate data for quality improvement. Integration of a report builder within the software would be beneficial.

“Easy Day to Day Use

Pros

Their many features are intuitive and easy to teach others. Qualifacts' addition of new features and staying updated with changes in our state make it worthwhile.

Cons

New or updated features are sometimes slow to roll out.

“CareLogic Review

Pros

As a front desk clerk, I find the variety of scheduling reports available useful.

Cons

Despite occasional freezing, it is a great software overall.

“DIY System

Pros

Configuring service documents to our needs is easy, and accessing libraries to enhance service quality is a plus. Being able to access it from anywhere in the USA on different devices is convenient. Plus, its flexibility to meet workflows and helpful community resources add value.

Cons

It is not intuitive, and reporting can be limited, confusing, and occasionally inaccurate. While training is excellent, customized training can be costly.