RevolutionEHR Reviews

Pros

We generally find that REvolution EHR is simple for new employees to learn. The training videos are quite helpful as well.

Cons

The recent changes to the accounting screen are confusing and frustrating and customer service was not very helpful.

Pros

Revolution offers great customization options which makes it easy to set things up the way I need.

Cons

Updates during business hours cause major downtime and disrupt the software which I don't like.

Pros

I like it as it is very easy to navigate REV and quickly access patient information.

Cons

Running reports has become complicated and now I need customer service assistance with it to manage them.

Pros

One thing I love is the feature that pulls up previous information for past patients. Plus it saves so much time for those who are established patients.

Cons

Too many clicks are required on the screens and it takes multiple pages to print an exam which I did not like.

Pros

It is pretty simple and easy to use making it very helpful in my office.

Cons

Having all the exam equipment integrated with the system would be really helpful I think.

Pros

RevolutionEHR software is simple to use, offers an eRx platform and is easy to make the office paperless. Also it is very optometry-friendly. The initial setup was simple too and billing per doctor instead of user is great if you have part-time staff. Plus since it is browser-based I can access it from any computer with internet as no app needed.

Cons

The price seems quite high to me and sometimes the system goes down but it's not frequent.

Pros

As a healthcare professional, efficiency and accuracy are crucial, and this system delivers on both.

Cons

When it goes down we have to resort to paper charts which take a lot of our time.

Pros

What I like most is how easy it is to track my practices metrics and create custom reports. This EHR excels in letting me analyze product sales like glasses, contact lenses and services such as exams and fittings. While I expect my EHR to help with patient documentation, its integration with optical, insurance and medication systems is really impressive.

Cons

What I dislike the most about it is that for each component of a patient's eye exam, there is no free type option only drop-down selections. It would be great to have both a drop-down and free-type option for each exam component not just a general free-type section.

Pros

The simplicity of record-keeping and coordination is a big plus. Also I like that patients can easily request any needed information.

Cons

While pretesting patients some of the information does not save correctly between computers which is our major concern.

Pros

I have always liked many features of Rev but RevConnect is one I particularly love. It is so user-friendly and patients are happy with it.

Cons

It occasionally moves slowly or lags. It does not happen often but when it does it makes it difficult for us to check in or check out a patient.

Pros

It is very easy to use and the ability to send text messages to patients is a great feature.

Cons

Honestly it has worked great for me. So I have no negative feedback.

Pros

The thing I like the most is that there are so many customization options available, even though they need improvements.

Cons

Too many clicks are needed to access different screens which I did not like and customization can get confusing because of the way things are named.

Pros

I love how simple it is to learn how to use the software.

Cons

Well I wish it would integrate payments automatically for me.

Pros

The support staff communicate really well and keep me updated which I appreciate.

Cons

Some features are not fully customizable and I feel it could use some improvements.

Pros

RevEHR is user friendly and easy to navigate. Even with our fast-paced front desk, our staff can quickly move through multiple workflows and get patients scheduled with ease.

Cons

There are occasional issues when submitting claims through our clearinghouse but they are usually caught and fixed quickly.

Pros

It is quick and easy to use and I love that everything can be handled in one system.

Cons

I have nothing too major to share when it comes to cons.

Pros

The cloud-based system makes it easy to access patient records from anywhere and I like that it integrates well with optical workflows.

Cons

The interface feels outdated to me and navigating some features can be cumbersome as it requires too many clicks for simple tasks.

Pros

There is a lot that I like about it but my favorite thing is that the system is very easy to navigate and use.

Cons

Creating reports is not as easy as I expected it to be but the support can help find a solution.

Pros

Overall I would say it is a good product. It has its challenges like any technology but the alternatives are not always better.

Cons

There are too many clicks to get things done which I hate and updates take too long to roll out.

Pros

I like how versatile RevolutionEHR is as it lets us get so much done in one platform.

Cons

At times glitches block parts of the screen but the good thing is that it does not happen often.