softwareRevolutionEHR Software Reviews
11 Reviews
Overall Rating
4.5
11 Reviews
Rating Distribution
5
(5)
4
(6)
3
(0)
2
(0)
1
(0)
Satisfaction Score
Ease of use
8
Value for money
9
Customer Support
9
Functionality
9
Overall Rating
4.5
11 Reviews
Rating Distribution
5
(5)
4
(6)
3
(0)
2
(0)
1
(0)
Satisfaction Score
Ease of use
8
Value for money
9
Customer Support
9
Functionality
9
Filters
Specialty
Provider Size
Time Used
Eye Doctors! Get this
Eye Doctors! Get this
Pros
Simple, no-nonsense, and incredibly intuitive EHR for optometry practices. Don’t know about larger settings but works great (for charting, billing, and compliance checks) for our four-person clinic.
Cons
Add more e-payment options to the billing portal (particularly for crypto payments).
Ease of use
7
Value for money
7
Customer Support
9
Functionality
9
Rachel W. Scott
Scott & Sons Opticians, CA, Head Count: 4 employees
Feb 28, 2023
I’m an Optometrist - and this is it!
I’m an Optometrist - and this is it!
Pros
I’ve worked as a certified ophthalmologist/optometrist for over 15 years. I signed up for Revolution EHR after reading scores of review accounts on different platforms and decided to take it up about a year ago. Since then, the system has been a breeze. I particularly like the retinal drawing tools included in the software – allow me to custom-fit patients’ lens measurements to the right contact design. Love it!
Cons
I’ve had a confusing encounter, recently, with one of their customer service reps contacted through the official website’s Contact Us page; the individual concerned seemed to suffer from a severe language barrier (because of which my request to sign up for a service add-on had to fall on deaf ears!).
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Jackson H. Mont.
Jackson’s Eye Care, WI, Head-Count: 5-9 employees
Jan 31, 2023
Adaptable and user-friendly
Adaptable and user-friendly
Pros
We have been using it for a long time and have never had trouble with the software adapting to our needs. The transition has been smooth.
Cons
No cons because it is very user-friendly.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
9
Rae
Grove City Vision Center, 2-9 employees
Apr 19, 2021
Perfect for private practices
Perfect for private practices
Pros
All the modules like scheduling, billing, ordering and insurance work well together. The design is intuitive and it works well for my optometry clinic.
Cons
I did not like the inventory sheets at first but they have improved.
Ease of use
9
Value for money
7
Customer Support
7
Functionality
9
Gavin
Aspenwall Eye Care, 2-9 employees
Apr 14, 2021
Love it!
Love it!
Pros
It is completely customizable and I can access the patient charts and information from anywhere. The technical support representative assigned to us helped me and taught me tips and tricks to use the software to its full potential.
Cons
NA
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Gina
Eye Experts, 1 employees
Apr 10, 2021
Amazing company and staff
Amazing company and staff
Pros
Exceptionally simple to use and includes an expansive cluster of features to assist with numerous day-by-day errands inside an active office.
Cons
It was confounding learning how to orchestrate the format but after a brief preparing session with Revolution EHR, it went well! The group is continuously accessible to assist and clarify any regions that I was struggling with.
Ease of use
9
Value for money
8
Customer Support
9
Functionality
8
Monica
City Eye LLC, 1 employees
Mar 10, 2021
Easy to use product
Easy to use product
Pros
It is overall a great product having all the elements necessary for eye exam documents.
Cons
It has a great learning curve and the customer support is also not the best. The sales team and finance department dont communicate which creates issues.
Ease of use
9
Value for money
8
Customer Support
7
Functionality
9
Melanie
Hospital and Health Care, 100-499 employees
Mar 04, 2021
User friendly.
User friendly.
Pros
This software is very user friendly. And I absolutely love how I can customize so many features!
Cons
I wish the calendar feature was better. You can only look at one day at a time, it would be better if it was a week at a time visible instead.
Ease of use
7
Value for money
9
Customer Support
8
Functionality
9
Julie
Foster Eye Care, 2-10 employees employees
Sep 03, 2020
Revolution EHR
Revolution EHR
Pros
In comparison to other software we’ve used in the past, we would choose RevolutionEHR as it is much better. They just need to fix a few bugs that the system has. It allows multiple users and is easy to use once you learn it. It is also able to retain a lot of data.
Cons
The customer support isn’t great, usually they don’t even respond. The system does crash a lot. Also, whenever there are updates the system runs slower.
Ease of use
7
Value for money
9
Customer Support
9
Functionality
8
Melissa
St Croix Vision Center, 2-10 employees employees
Apr 16, 2019
Simple to use
Simple to use
Pros
The updates are precise and entering information is a breeze. Video information meetings are amazingly useful and increase comprehension of product to its latent capacity.
Cons
We face a few technical issues sometimes, like the site might unavailable, and there are a few diagnoses that are not listed or available to add.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Tammra
Lafayette Eye, 11-50 employees employees
Oct 11, 2017
User-friendly
User-friendly
Pros
The system is user-friendly and very easy to learn and use. The requests are anything but difficult to do on this system. Taking appointments is extremely simple to do and you can place a ton of information in the demographics that you require for the patient data.
Cons
Sometimes the system gets really slow and just goes offline while we’re using it. It is actually something very annoying about it and slows our work.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
LAURA
LOUISVILLE VISION CENTER, 2-10 employees employees
Sep 06, 2017
Filters
Eye Doctors! Get this
Eye Doctors! Get this
Pros
Simple, no-nonsense, and incredibly intuitive EHR for optometry practices. Don’t know about larger settings but works great (for charting, billing, and compliance checks) for our four-person clinic.
Cons
Add more e-payment options to the billing portal (particularly for crypto payments).
Ease of use
7
Value for money
7
Customer Support
9
Functionality
9
Rachel W. Scott
Scott & Sons Opticians, CA, Head Count: 4 employees
Feb 28, 2023
I’m an Optometrist - and this is it!
I’m an Optometrist - and this is it!
Pros
I’ve worked as a certified ophthalmologist/optometrist for over 15 years. I signed up for Revolution EHR after reading scores of review accounts on different platforms and decided to take it up about a year ago. Since then, the system has been a breeze. I particularly like the retinal drawing tools included in the software – allow me to custom-fit patients’ lens measurements to the right contact design. Love it!
Cons
I’ve had a confusing encounter, recently, with one of their customer service reps contacted through the official website’s Contact Us page; the individual concerned seemed to suffer from a severe language barrier (because of which my request to sign up for a service add-on had to fall on deaf ears!).
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Jackson H. Mont.
Jackson’s Eye Care, WI, Head-Count: 5-9 employees
Jan 31, 2023
Adaptable and user-friendly
Adaptable and user-friendly
Pros
We have been using it for a long time and have never had trouble with the software adapting to our needs. The transition has been smooth.
Cons
No cons because it is very user-friendly.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
9
Rae
Grove City Vision Center, 2-9 employees
Apr 19, 2021
Perfect for private practices
Perfect for private practices
Pros
All the modules like scheduling, billing, ordering and insurance work well together. The design is intuitive and it works well for my optometry clinic.
Cons
I did not like the inventory sheets at first but they have improved.
Ease of use
9
Value for money
7
Customer Support
7
Functionality
9
Gavin
Aspenwall Eye Care, 2-9 employees
Apr 14, 2021
Love it!
Love it!
Pros
It is completely customizable and I can access the patient charts and information from anywhere. The technical support representative assigned to us helped me and taught me tips and tricks to use the software to its full potential.
Cons
NA
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Gina
Eye Experts, 1 employees
Apr 10, 2021
Amazing company and staff
Amazing company and staff
Pros
Exceptionally simple to use and includes an expansive cluster of features to assist with numerous day-by-day errands inside an active office.
Cons
It was confounding learning how to orchestrate the format but after a brief preparing session with Revolution EHR, it went well! The group is continuously accessible to assist and clarify any regions that I was struggling with.
Ease of use
9
Value for money
8
Customer Support
9
Functionality
8
Monica
City Eye LLC, 1 employees
Mar 10, 2021
Easy to use product
Easy to use product
Pros
It is overall a great product having all the elements necessary for eye exam documents.
Cons
It has a great learning curve and the customer support is also not the best. The sales team and finance department dont communicate which creates issues.
Ease of use
9
Value for money
8
Customer Support
7
Functionality
9
Melanie
Hospital and Health Care, 100-499 employees
Mar 04, 2021
User friendly.
User friendly.
Pros
This software is very user friendly. And I absolutely love how I can customize so many features!
Cons
I wish the calendar feature was better. You can only look at one day at a time, it would be better if it was a week at a time visible instead.
Ease of use
7
Value for money
9
Customer Support
8
Functionality
9
Julie
Foster Eye Care, 2-10 employees employees
Sep 03, 2020
Revolution EHR
Revolution EHR
Pros
In comparison to other software we’ve used in the past, we would choose RevolutionEHR as it is much better. They just need to fix a few bugs that the system has. It allows multiple users and is easy to use once you learn it. It is also able to retain a lot of data.
Cons
The customer support isn’t great, usually they don’t even respond. The system does crash a lot. Also, whenever there are updates the system runs slower.
Ease of use
7
Value for money
9
Customer Support
9
Functionality
8
Melissa
St Croix Vision Center, 2-10 employees employees
Apr 16, 2019
Simple to use
Simple to use
Pros
The updates are precise and entering information is a breeze. Video information meetings are amazingly useful and increase comprehension of product to its latent capacity.
Cons
We face a few technical issues sometimes, like the site might unavailable, and there are a few diagnoses that are not listed or available to add.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Tammra
Lafayette Eye, 11-50 employees employees
Oct 11, 2017
User-friendly
User-friendly
Pros
The system is user-friendly and very easy to learn and use. The requests are anything but difficult to do on this system. Taking appointments is extremely simple to do and you can place a ton of information in the demographics that you require for the patient data.
Cons
Sometimes the system gets really slow and just goes offline while we’re using it. It is actually something very annoying about it and slows our work.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
LAURA
LOUISVILLE VISION CENTER, 2-10 employees employees
Sep 06, 2017