Total 46 reviews

4.1

All reviews are from verified customers

Rating Distribution

5

Stars

41%

4

Stars

35%

3

Stars

15%

2

Stars

7%

1

Stars

2%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

D
Danicia

Hospital & Health Care, 11-50 employees

More than a year

2.0

Sharenote review

Pros

I generally find the software user-friendly but when there is an issue, I failed to get help.

Cons

I am frustrated with the help desk response. I cannot get the assistance I need when I require it.

Rating Distribution

Ease of use

4

Value for money

1

Customer Support

1

Functionality

4

D
Dana

Mental Health Care, 1-10 employees

Less than a year

4.0

My personal sharenote experience

Pros

The sharenote software is user-friendly. If I cannot figure something out, there is always a tech person available to assist.

Cons

At this point, I cannot find anything I like least about ShareNote.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

5

Functionality

8

L
Lisa

Mental Health Care, 11-50 employees

More than a year

4.0

Sharenote User

Pros

I really like the fact that it has features for generating reports.

Cons

I often find that the system gets frozen on one screen.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

A
Adrian

Manager, N/A employees

3.0

Average

Pros

I wouldnt say its the best software out there but it has some features that help us a lot with our work

Cons

I have only had bad experiences with their customer support. The software can get a bit slow sometimes.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

6

J
Jeanne

Mental Healthcare, 11-50 employees

3.0

Not Recommended

Pros

The detailed interface is excellent. But I would not recommend it.

Cons

The billing segment needs to be organized in a better way. It is not so user friendly.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

7

Functionality

8

C
Conni

PGI, 51-100 employees

3.0

Good Software

Pros

Great experience. We have multiple features to choose from and keep adding features always.

Cons

The available options are difficult to access. I would like it if ShareNote includes a live help option.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

7

Functionality

6