Hospital & Health Care, 11-50 employees
More than a year
“Sharenote review”
Pros
I generally find the software user-friendly but when there is an issue, I failed to get help.
Cons
I am frustrated with the help desk response. I cannot get the assistance I need when I require it.
Rating Distribution
Ease of use
4
Value for money
1
Customer Support
1
Functionality
4
Mental Health Care, 1-10 employees
Less than a year
“My personal sharenote experience”
Pros
The sharenote software is user-friendly. If I cannot figure something out, there is always a tech person available to assist.
Cons
At this point, I cannot find anything I like least about ShareNote.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
5
Functionality
8
Mental Health Care, 11-50 employees
More than a year
“Sharenote User”
Pros
I really like the fact that it has features for generating reports.
Cons
I often find that the system gets frozen on one screen.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Manager, N/A employees
“Average”
Pros
I wouldnt say its the best software out there but it has some features that help us a lot with our work
Cons
I have only had bad experiences with their customer support. The software can get a bit slow sometimes.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
6
Mental Healthcare, 11-50 employees
“Not Recommended”
Pros
The detailed interface is excellent. But I would not recommend it.
Cons
The billing segment needs to be organized in a better way. It is not so user friendly.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
7
Functionality
8
PGI, 51-100 employees
“Good Software”
Pros
Great experience. We have multiple features to choose from and keep adding features always.
Cons
The available options are difficult to access. I would like it if ShareNote includes a live help option.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
7
Functionality
6
