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sharenote

ShareNote

Last Updated Oct 28, 2025

Key Takeaways

Generated from the text of customer reviews

ShareNote is a web-based EHR and practice management platform for behavioral health professionals, widely used in mental health and substance use treatment settings. Users value its intuitive interface and integrated workflows, though telehealth connectivity issues persist. Recently, ShareNote (part of Ensora Health) established a Clinical Advisory Board to drive clinically informed product innovation.

Our Verdict

ShareNote is a dependable EHR platform for behavioral health organizations seeking integrated scheduling, documentation, and telehealth management. Ideal for small to mid-sized practices; it offers strong usability and reporting features. However, users should note recurring telehealth connectivity issues and inconsistent customer support responsiveness.

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Overall Rating

Based on 46 users reviews

4.1

Rating Distribution

Positive

76%

Neutral

22%

Negative

2%

Starting Price
Custom

Pros And Cons of ShareNote

Pros

  • User-friendly interface simplifies complex practice management tasks

  • Telehealth capabilities ensure secure and effective virtual consultations

  • Customizable features tailored for behavioral health practices

  • Automated billing reduces errors and speeds up reimbursements

  • Dedicated success coach provides personalized guidance and support

Cons

  • Integration with third-party tools may require additional configuration

  • Customer support response times may vary during peak hours

  • Some financial reports could be improved

Frequently Asked Questions

ShareNote provides phone, email, and dedicated coach support services. A dedicated success coach means your practice receives personalized guidance and support tailored to your specific needs. Clients demand convenient, responsive support, and ShareNote meets this demand with a comprehensive support system.

The typical users of ShareNote include specified community health practice, behavioral healthcare facilities, and substance abuse centers.

ShareNote offers flexible pricing plans that can be customized according to your specific requirements. The price starts at $35. Request a custom pricing quote from our sales team today! 

No, ShareNote does not offer a free trial.

The main ShareNote features include scheduling, a universal note system, web-based access, telehealth, clinical notes, client management, a client portal, billing codes, e-prescribing, and tools to detect spot addiction problems early on. Moreover, tools like optional PDMP integration means practices can leverage technology to enhance their ability to monitor and manage prescription drug use effectively.

The platform primarily supports the English language.

No, the platform doesn’t offer a mobile app.

The software offers integration with CounselEAR, Medims, My Vision Express, DentalVision, and SoftDent.

Yes, the software offers an API.