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ShareNote is an all-in-one EHR and practice management solution for behavioral health practices. Despite some feedback regarding issues with customer support response times, many appreciate its user-friendly interface and customizable suite of features. Overall, ShareNote enables therapists to deliver quality care and run their clinics smoothly.

ShareNote Specifications

Appointment Management/Scheduling

e-Prescriptions

Lab Integrations

Patient Portal

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What Is ShareNote?

Overview

ShareNote is a web-based electronic health record (EHR) and practice management software designed particularly for behavioral healthcare providers. The platform streamlines day-to-day practice workflows to help practitioners optimize operational efficiency, improve patient outcomes, and reduce overhead costs. It offers a comprehensive suite of features, including document management, customizable reporting, a patient portal, scheduling, e-prescribing, electronic billing, and telehealth.

What Is ShareNote Best Known For?

ShareNote stands out with its Wiley Treatment Plan Builders, which help users create comprehensive treatment plans with pre-populated templates for specific diagnoses. Users can choose from over 1,000 pre-written treatment objectives, goals, and interventions or create their own customized plans. This feature streamlines the entire treatment planning process and saves valuable time.

ShareNote Pricing

The cost of the software depends on the type, size, and requirements of your practice. Contact us to secure a personalized ShareNote pricing quote tailored to fit your exact needs and budget.

ShareNote Integrations

ShareNote EHR supports integration with various platforms, including:

  • DoseSpot
  • Thera-LINK

How Does ShareNote Work?

Here's how you can make use of the software's features:

  • Log in to the software using your credentials
  • Manage client appointments through the scheduling features
  • Create and access unlimited client notes through the note-taking system
  • Utilize 'Wiley Treatment Plan Builder and Note Builders' to create treatment plans
  • Conduct telehealth sessions through the HIPAA-compliant video conferencing platform
  • Prescribe medications electronically using the integrated e-prescribing tools
  • Handle billing and claims with the direct billing and electronic claims submission features
  • Use secure messaging to communicate securely with clients
  • Access comprehensive reporting tools to track your practice's performance
See the software in action with a complementary ShareNote demo – Book your session before spots run out!

Who Is ShareNote Health For?

ShareNote EMR software is suitable for mental health practices of all sizes. It is purpose-built for the following facilities:

  • Behavioral health agencies
  • Substance abuse centers
  • Psychiatry clinics

Is ShareNote Right For You?

If you are a behavioral health practice looking for a complete cloud-based EHR and practice management solution, ShareNote may be right for you. Its unified platform combines scheduling, clinical documentation, billing, telehealth, and more into one seamless system.

The software prioritizes data security and has earned federal Meaningful Use certification through the Drummond Group, demonstrating its compliance with industry standards.

ShareNote is known for delivering user-friendly features alongside exceptional customer support. Since 2004, it has been a trusted partner for thousands of behavioral health agencies, improving outcomes for over 700,000 patients.

Need more information? Call us at (661) 384-7070, and we will be happy to answer your questions and provide the support you need.

ShareNote Features

ShareNote software offers a range of practice management features designed to streamline daily operations for behavioral health practices. It integrates various administrative tasks, such as task lists, treatment plans, reporting, and document management, into a single platform. This integration helps reduce manual work and errors, allowing therapists to focus more on patient care and less on paperwork.

how it worksSee How It Works

This feature simplifies the entire billing process by automating claims submission and tracking. Users can verify insurance eligibility at the point of care and send claims electronically, accelerating reimbursement and reducing errors. The software also offers detailed billing snapshots and financial reports to help practices manage revenue more effectively.

how it worksSee How It Works

The software offers a secure and user-friendly platform for virtual consultations. It supports HIPAA-compliant video sessions, ensuring privacy while delivering high-quality care. Integrated with Thera-LINK, this feature also offers scheduling, secure messaging, and client payment collection tools to provide a seamless telehealth experience.

how it worksSee How It Works

ShareNote EHR software offers a user-friendly client scheduling feature that helps users manage their calendars and streamline work schedules. Users can filter their calendar view by the clinician, appointment type, or location. The system also sends automated appointment reminders via text, phone, and email, reducing patient no-shows and improving workflow efficiency for medical practices.

how it worksSee How It Works

Pros and Cons of ShareNote

Pros

  • User-friendly interface simplifies complex practice management tasks
  • Telehealth capabilities ensure secure and effective virtual consultations
  • Customizable features tailored for behavioral health practices
  • Automated billing reduces errors and speeds up reimbursements
  • Dedicated success coach provides personalized guidance and support

Cons

  • Integration with third-party tools may require additional configuration
  • Customer support response times may vary during peak hours
  • Some financial reports could be improved

ShareNote Reviews

Overall Rating

4.1

46 Review(s)

Rating Distribution

5

star

(19)

4

star

(16)

3

star

(7)

2

star

(3)

1

star

(1)

March 2023

Patient care issues

Anonymous

Not Specified

Ease of use

10

Value for money

3

Customer Support

3

Functionality

10

Pros

One thing I can ensure is that patient information is secure and protected from unauthorized access. Also I can access patient information from any location with an internet connection.

Cons

If my healthcare practice relies heavily on ShareNote and the system experiences a prolonged outage, it could significantly disrupt patient care and lead to negative outcomes.

January 2023

Truly the worst

Nina

Hospital & Health Care

Ease of use

2

Value for money

2

Customer Support

2

Functionality

2

Pros

It is near to impossible for me to say anything positive about this company due to my recent experience with them.

Cons

My company has used ShareNote for over 10 years. During the COVID-19 pandemic, as everything went digital, ShareNote had its chance to shine. However, due to a glitch in their system, all our notes appeared as if they were signed at midnight. This led Medicaid to assume we were fraudulent and withhold our funding. We reached out to ShareNote about the issue but we received no response. The lack of professionalism and accountability is absurd. Because of this issue, my company has gone from over 150 to just 35 and may have to file for bankruptcy and close. Behavioral and mental health facilities aren't in it for the glamour as we serve vulnerable populations because we care. Now, we might have to switch fields due to ShareNotes lack of accountability. I strongly recommend finding another system, as ShareNote could cost you everything and leave you with nothing, even when they're at fault. I do not recommend it.

May 2022

Reliable software solution

kenyatta

Caddo Parish Schools

Ease of use

8

Value for money

9

Customer Support

9

Functionality

9

Pros

It definitely makes taking notes and updating them a hundred times easier and more convenient. I would say purchasing shareNote EHR is one of the best business investments Ive made! Very impressive work.

Cons

It does take longer if I use it on my desktop device than when I use it on my mobile phone. It should be optimized on the desktop as well.

View All 46 Reviews

Frequently Asked Questions

ShareNote provides phone, email, and dedicated coach support services. A dedicated success coach means your practice receives personalized guidance and support tailored to your specific needs. Clients demand convenient, responsive support, and ShareNote meets this demand with a comprehensive support system.