softwareShareNote EHR Software Reviews
21 Reviews
Overall Rating
4
21 Reviews
Rating Distribution
5
(8)
4
(6)
3
(5)
2
(2)
1
(0)
Satisfaction Score
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Overall Rating
4
21 Reviews
Rating Distribution
5
(8)
4
(6)
3
(5)
2
(2)
1
(0)
Satisfaction Score
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Filters
Specialty
Provider Size
Time Used
Sharenote; A legitimate Software!
Sharenote; A legitimate Software!
Pros
It definitely makes taking notes and updating them a hundred times easier and more convenient. I would say purchasing shareNote EHR is one of the best business investments Ive made! Very impressive work.
Cons
It does take longer if I use it on my desktop device than when I use it on my mobile phone. It should be optimized on the desktop as well.
Ease of use
8
Value for money
9
Customer Support
9
Functionality
9
kenyatta
Caddo Parish Schools, 10-49 employees
May 20, 2022
Good!
Good!
Pros
I like the overview for the billing because you can see how much has been paid and how much is remaining. A very good feature.
Cons
It keeps doubling the amount for certain payments and we are still waiting for customer support to help us with this matter.
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Mercedes
OM Hospital, 10-49 employees
Apr 20, 2022
Up to the Mark and User Friendly!
Up to the Mark and User Friendly!
Pros
To be honest, the software is super user-friendly and manageable. Their customer support is very admirable, they are very responsive and help solve the problem in no longer than 24 hours. ShareNote EHR also helps us keep track of performances which is very important in an organization like ours. I also love their patient portal, its very organized and easily managed.
Cons
Nothing to say here, the system is very responsive to the needs of its users. Impressive work.
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
David
CarePartners of Georgia, 10-49 employees
Mar 15, 2022
Useful for Our Office.
Useful for Our Office.
Pros
I like the inbuilt features they have, they are pretty sufficient. You need time to get the hang of it but once you do its pretty simple and manageable.
Cons
The format is not very user friendly from the start. It takes a lot of time and training to get used to it.
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
kenyatta
Caddo Parish Schools, 10-49 employees
Apr 14, 2021
I dont like it.
I dont like it.
Pros
Properly notifys when someone is using the service.
Cons
The customer support is non existent, they never pick up. Also, you cant use multiple screens at a time and the software crashes on its own.
Ease of use
4
Value for money
5
Customer Support
4
Functionality
5
Michael
Therapeutic Connections, 10-49 employees
Apr 14, 2021
Happy With their Service.
Happy With their Service.
Pros
This software is a definite winner for me! I love the ease of customisation and the fact that all the information is properly arranged at one place with easy access for patients. Its also secure and contact less so all the patients are really happy with it too.
Cons
Just minor flaws like some of the features can definitely use an upgrade and the customer service can be more responsive than usual.
Ease of use
8
Value for money
8
Customer Support
9
Functionality
9
Brittney
Brittney George, LPC, 1 employees
Apr 14, 2021
I Approve!
I Approve!
Pros
I can say it with confidence that this is the best software there is in this price range. Super affordable and executive. Their customer support is, hands down ,one of the best I have ever experienced, I highly recommend!
Cons
If Im being honest, then I guess It was a little confusing at first but its all good once you get the hang of it.
Ease of use
9
Value for money
7
Customer Support
8
Functionality
8
Catrina
Core Solutio, 2-9 employees
Apr 02, 2021
Happy decade long user
Happy decade long user
Pros
It is very easy to use and train new staff. We have been able to organize our documentation through it. It creates concise reports for auditors as well.
Cons
They can remove the need for insurance eligibility checks for regular patients.
Ease of use
9
Value for money
9
Customer Support
8
Functionality
10
Richard
Colorado State Health, 1000+ employees
Mar 27, 2021
I HIGHLY RECOMMEND IT
I HIGHLY RECOMMEND IT
Pros
It is great and the calendar features makes it so easy to create schedules. The intuitive design did not require a lot of getting used to.
Cons
There are some issues with the connectivity for telehealth appointments.
Ease of use
8
Value for money
8
Customer Support
9
Functionality
8
Catrina
A-One Medical LLC, 2-9 employees
Mar 23, 2021
Satisfied long-term user
Satisfied long-term user
Pros
It is very efficient and we can manage EHR with the responsive administrative features. It allows doctors to track high-risk cases separately.
Cons
No cons and even the customer service are proactive.
Ease of use
8
Value for money
10
Customer Support
9
Functionality
9
David
Healthy Bones LLC, 10-49 employees
Mar 22, 2021
Effective solution
Effective solution
Pros
ShareNote has streamlined everything in our practice and employees have reported higher levels of productivity. The administrative, finance, nursing and medical staff are all on the same program now.
Cons
Nil
Ease of use
8
Value for money
9
Customer Support
9
Functionality
10
Logan
VF LLC, 10-49 employees
Mar 18, 2021
Satisfactory product
Satisfactory product
Pros
We have had a good experience with ShareNote and it gets everything done on time.
Cons
The customer service is not as friendly as our last provider and we hoped they would have been more helpful.
Ease of use
7
Value for money
6
Customer Support
7
Functionality
7
Logan
Moines Medicare LLC, 10-49 employees
Mar 16, 2021
Extremely happy
Extremely happy
Pros
The training team was exceptional and they helped us get comfortable with it. The customer service is always available to talk to.
Cons
There is nothing bad to say about it right now.
Ease of use
8
Value for money
10
Customer Support
9
Functionality
10
Tanika
LPC, 2-9 employees
Mar 13, 2021
Needs major fixes
Needs major fixes
Pros
It gives me the ability to store all the information electronically in one place
Cons
There is no option to review or delete multiple entries at the same time. We cannot add a date or time to the report ourselves for late entries and it is always entered automatically by the system.
Ease of use
4
Value for money
6
Customer Support
4
Functionality
5
Michael
HM Hospital, 10-49 employees
Mar 13, 2021
Sharenote Review
Sharenote Review
Pros
It has great tutorial guides that let me know what to do whenever I am stuck. The training was informative and we found the platform extremely usable.
Cons
It was too much to take in initially because of all the options available.
Ease of use
8
Value for money
9
Customer Support
7
Functionality
9
Mikayla
Willing Ways Mental Healthcare, 10-49 employees
Mar 12, 2021
Got off on the wrong foot
Got off on the wrong foot
Pros
The software comes in a bundle offer so we saved money when purchasing it.
Cons
The initial contact and customer care were poor. The templates cannot be changed and there is no integration with Google or other calendars for adding appointment reminders.
Ease of use
7
Value for money
7
Customer Support
6
Functionality
8
Natasha
Roman FD LLC, 2-9 employees
Mar 09, 2021
Good for small practices
Good for small practices
Pros
It is a user-friendly software and we particularly enjoy how responsive every feature is. We can create and manage all our records in one place.
Cons
It does not scale up so if your practice wants to expand they will have to switch to another software.
Ease of use
7
Value for money
8
Customer Support
8
Functionality
9
Jamie
Valley Mental Health Clinic, 10-49 employees
Mar 07, 2021
Amazing EMR solution
Amazing EMR solution
Pros
We have been using ShareNote for years and never had a complaint. The interface is very easy to use and the design is intuitive. Their customer service is also always reachable and they actually take our recommendations seriously and upgrade the software accordingly.
Cons
The software glitches on rare occasions and additional customization options for certain features would make it even better.
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10
Kechia
Leroy Family Clinic , 2-9 employees
Mar 05, 2021
Average
Average
Pros
I wouldnt say its the best software out there but it has some features that help us a lot with our work
Cons
I have only had bad experiences with their customer support. The software can get a bit slow sometimes.
Ease of use
8
Value for money
7
Customer Support
7
Functionality
6
Adrian
Manager, - employees
Sep 03, 2020
Not Recommended
Not Recommended
Pros
The detailed interface is excellent. But I would not recommend it.
Cons
The billing segment needs to be organized in a better way. It is not so user friendly.
Ease of use
6
Value for money
7
Customer Support
7
Functionality
8
Jeanne
Mental Healthcare, 11-50 employees employees
Oct 15, 2019
Good Software
Good Software
Pros
Great experience. We have multiple features to choose from and keep adding features always.
Cons
The available options are difficult to access. I would like it if ShareNote includes a live help option.
Ease of use
6
Value for money
6
Customer Support
7
Functionality
6
Conni
PGI, 51-200 employees employees
Sep 11, 2018
Filters
Sharenote; A legitimate Software!
Sharenote; A legitimate Software!
Pros
It definitely makes taking notes and updating them a hundred times easier and more convenient. I would say purchasing shareNote EHR is one of the best business investments Ive made! Very impressive work.
Cons
It does take longer if I use it on my desktop device than when I use it on my mobile phone. It should be optimized on the desktop as well.
Ease of use
8
Value for money
9
Customer Support
9
Functionality
9
kenyatta
Caddo Parish Schools, 10-49 employees
May 20, 2022
Good!
Good!
Pros
I like the overview for the billing because you can see how much has been paid and how much is remaining. A very good feature.
Cons
It keeps doubling the amount for certain payments and we are still waiting for customer support to help us with this matter.
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Mercedes
OM Hospital, 10-49 employees
Apr 20, 2022
Up to the Mark and User Friendly!
Up to the Mark and User Friendly!
Pros
To be honest, the software is super user-friendly and manageable. Their customer support is very admirable, they are very responsive and help solve the problem in no longer than 24 hours. ShareNote EHR also helps us keep track of performances which is very important in an organization like ours. I also love their patient portal, its very organized and easily managed.
Cons
Nothing to say here, the system is very responsive to the needs of its users. Impressive work.
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
David
CarePartners of Georgia, 10-49 employees
Mar 15, 2022
Useful for Our Office.
Useful for Our Office.
Pros
I like the inbuilt features they have, they are pretty sufficient. You need time to get the hang of it but once you do its pretty simple and manageable.
Cons
The format is not very user friendly from the start. It takes a lot of time and training to get used to it.
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
kenyatta
Caddo Parish Schools, 10-49 employees
Apr 14, 2021
I dont like it.
I dont like it.
Pros
Properly notifys when someone is using the service.
Cons
The customer support is non existent, they never pick up. Also, you cant use multiple screens at a time and the software crashes on its own.
Ease of use
4
Value for money
5
Customer Support
4
Functionality
5
Michael
Therapeutic Connections, 10-49 employees
Apr 14, 2021
Happy With their Service.
Happy With their Service.
Pros
This software is a definite winner for me! I love the ease of customisation and the fact that all the information is properly arranged at one place with easy access for patients. Its also secure and contact less so all the patients are really happy with it too.
Cons
Just minor flaws like some of the features can definitely use an upgrade and the customer service can be more responsive than usual.
Ease of use
8
Value for money
8
Customer Support
9
Functionality
9
Brittney
Brittney George, LPC, 1 employees
Apr 14, 2021
I Approve!
I Approve!
Pros
I can say it with confidence that this is the best software there is in this price range. Super affordable and executive. Their customer support is, hands down ,one of the best I have ever experienced, I highly recommend!
Cons
If Im being honest, then I guess It was a little confusing at first but its all good once you get the hang of it.
Ease of use
9
Value for money
7
Customer Support
8
Functionality
8
Catrina
Core Solutio, 2-9 employees
Apr 02, 2021
Happy decade long user
Happy decade long user
Pros
It is very easy to use and train new staff. We have been able to organize our documentation through it. It creates concise reports for auditors as well.
Cons
They can remove the need for insurance eligibility checks for regular patients.
Ease of use
9
Value for money
9
Customer Support
8
Functionality
10
Richard
Colorado State Health, 1000+ employees
Mar 27, 2021
I HIGHLY RECOMMEND IT
I HIGHLY RECOMMEND IT
Pros
It is great and the calendar features makes it so easy to create schedules. The intuitive design did not require a lot of getting used to.
Cons
There are some issues with the connectivity for telehealth appointments.
Ease of use
8
Value for money
8
Customer Support
9
Functionality
8
Catrina
A-One Medical LLC, 2-9 employees
Mar 23, 2021
Satisfied long-term user
Satisfied long-term user
Pros
It is very efficient and we can manage EHR with the responsive administrative features. It allows doctors to track high-risk cases separately.
Cons
No cons and even the customer service are proactive.
Ease of use
8
Value for money
10
Customer Support
9
Functionality
9
David
Healthy Bones LLC, 10-49 employees
Mar 22, 2021
Effective solution
Effective solution
Pros
ShareNote has streamlined everything in our practice and employees have reported higher levels of productivity. The administrative, finance, nursing and medical staff are all on the same program now.
Cons
Nil
Ease of use
8
Value for money
9
Customer Support
9
Functionality
10
Logan
VF LLC, 10-49 employees
Mar 18, 2021
Satisfactory product
Satisfactory product
Pros
We have had a good experience with ShareNote and it gets everything done on time.
Cons
The customer service is not as friendly as our last provider and we hoped they would have been more helpful.
Ease of use
7
Value for money
6
Customer Support
7
Functionality
7
Logan
Moines Medicare LLC, 10-49 employees
Mar 16, 2021
Extremely happy
Extremely happy
Pros
The training team was exceptional and they helped us get comfortable with it. The customer service is always available to talk to.
Cons
There is nothing bad to say about it right now.
Ease of use
8
Value for money
10
Customer Support
9
Functionality
10
Tanika
LPC, 2-9 employees
Mar 13, 2021
Needs major fixes
Needs major fixes
Pros
It gives me the ability to store all the information electronically in one place
Cons
There is no option to review or delete multiple entries at the same time. We cannot add a date or time to the report ourselves for late entries and it is always entered automatically by the system.
Ease of use
4
Value for money
6
Customer Support
4
Functionality
5
Michael
HM Hospital, 10-49 employees
Mar 13, 2021
Sharenote Review
Sharenote Review
Pros
It has great tutorial guides that let me know what to do whenever I am stuck. The training was informative and we found the platform extremely usable.
Cons
It was too much to take in initially because of all the options available.
Ease of use
8
Value for money
9
Customer Support
7
Functionality
9
Mikayla
Willing Ways Mental Healthcare, 10-49 employees
Mar 12, 2021
Got off on the wrong foot
Got off on the wrong foot
Pros
The software comes in a bundle offer so we saved money when purchasing it.
Cons
The initial contact and customer care were poor. The templates cannot be changed and there is no integration with Google or other calendars for adding appointment reminders.
Ease of use
7
Value for money
7
Customer Support
6
Functionality
8
Natasha
Roman FD LLC, 2-9 employees
Mar 09, 2021
Good for small practices
Good for small practices
Pros
It is a user-friendly software and we particularly enjoy how responsive every feature is. We can create and manage all our records in one place.
Cons
It does not scale up so if your practice wants to expand they will have to switch to another software.
Ease of use
7
Value for money
8
Customer Support
8
Functionality
9
Jamie
Valley Mental Health Clinic, 10-49 employees
Mar 07, 2021
Amazing EMR solution
Amazing EMR solution
Pros
We have been using ShareNote for years and never had a complaint. The interface is very easy to use and the design is intuitive. Their customer service is also always reachable and they actually take our recommendations seriously and upgrade the software accordingly.
Cons
The software glitches on rare occasions and additional customization options for certain features would make it even better.
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10
Kechia
Leroy Family Clinic , 2-9 employees
Mar 05, 2021
Average
Average
Pros
I wouldnt say its the best software out there but it has some features that help us a lot with our work
Cons
I have only had bad experiences with their customer support. The software can get a bit slow sometimes.
Ease of use
8
Value for money
7
Customer Support
7
Functionality
6
Adrian
Manager, - employees
Sep 03, 2020
Not Recommended
Not Recommended
Pros
The detailed interface is excellent. But I would not recommend it.
Cons
The billing segment needs to be organized in a better way. It is not so user friendly.
Ease of use
6
Value for money
7
Customer Support
7
Functionality
8
Jeanne
Mental Healthcare, 11-50 employees employees
Oct 15, 2019
Good Software
Good Software
Pros
Great experience. We have multiple features to choose from and keep adding features always.
Cons
The available options are difficult to access. I would like it if ShareNote includes a live help option.
Ease of use
6
Value for money
6
Customer Support
7
Functionality
6
Conni
PGI, 51-200 employees employees
Sep 11, 2018