Total 42 reviews

4.8

All reviews are from verified customers

Rating Distribution

5

Stars

81%

4

Stars

19%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

CP

Colin P.

Hospital & Health Care, 1-10 employees

Less than 6 months

5.0
January 2024

Automatic saving, aligned workflow

Pros

Automatic saving has been a lifesaver during busy days, giving me peace of mind and preventing lost work while the combined scheduling and documentation tools keep everything aligned in one place.

Cons

I've noticed it can take a while to load objective measures at times and when I switch between them other panes get closed unexpectedly which ends up slowing my charting workflow noticeably.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SS

Sam S.

Health, Wellness and Fitness, 1-10 employees

More than a year

5.0
December 2023

Unified system improves productivity

Pros

Our entire practice has benefited from using a unified system, billing, EMR and HEP together which has improved productivity, improved cash flow and made tracking denials and incomplete claims far easier. Implementation across locations was smooth with no lag and the interface remains user-friendly for everyone.

Cons

The EMR still has a few rough edges they're working through and we're keenly anticipating more functionality from the AI component so the system can deliver even more value.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9