SPRY EMR

“AI documentation boosts workflow”

Pros

The AI-assisted documentation has turned out to be a complete game changer for my workflow dramatically reducing the time spent creating and updating documents which has been a huge relief.

Cons

The onboarding felt somewhat unstructured to me and I would have really appreciated a more hands-on, guided experience during the initial setup so I could get up to speed faster.

“elevated our practice with excellent support”

Pros

Using it for my Physical Therapy practice has genuinely elevated how I run things, the platform and their customer support are among the best I've experienced. They refine the interface based on feedback, make custom adjustments for my clinic quickly, respond within 24 hours and even manage my billing and credentialing smoothly. Since I run a small clinic part-time, the AI tools and documentation features have been both affordable and genuinely impactful helping me grow my business while cutting down the hours I spend on admin work.

Cons

Honestly there isn't much that I dislike about this tool. However I have noticed that a few of the AI-driven documentation features can behave unpredictably at times and exhibit bugs which is frustrating when I'm trying to move quickly but in my experience the team has resolved most of those issues as the product continues to evolve so the problems have been diminishing rather than persistent.

“clean & adaptable eMR”

Pros

As a physical therapist who runs a cash-based practice this platform has genuinely been the best EMR experience I've used and I keep coming back to it because the interface is so clean, simple and adaptable to the quirks of my business model. The platform feels thoughtfully designed with enough flexibility to accommodate the specific workflows and billing nuances I need, yet it never feels cluttered or awkward to navigate. What impresses me most though, is the team's attention to detail and their willingness to collaborate on customizations, anytime I've asked for tweaks to forms or workflow adjustments, they responded quickly and worked with me until everything fit my process exactly. My customer success manager, Snehal, deserves special mention, from the very first interaction she has been outstanding, listening carefully, communicating clearly, following up reliably and proactively ensuring that things run smoothly. Having someone so dependable and genuinely invested in my success has had a huge, positive impact on how efficiently I run my practice. If you want an EMR that actually supports the way you deliver care, it is the one I would recommend without hesitation.

Cons

I'd really like the ability to modify the EMR's structure myself similar to what some other vendors offer because being able to make immediate, hands-on changes would speed up workflow tweaks. But I understand that a feature to enable this is reportedly in development so I'm hopeful it will arrive soon.