TheraLytics Reviews

“Efficient practice management software”

Pros

Running our practice with this software has been very efficient and the system is simple to use. The billing services also take a lot off our plate by helping with claim submission, claim tracking and payment entry. On top of that, customer support is quick to respond whenever we need help.

Cons

I'd like to see a curriculum library added to the data collection software.

“Well-trained support staff”

Pros

Found it userfriendly and the support team responds quickly and has been a really valuable resource whenever needed.

Cons

The app would be even better with updates that add scheduling capabilities.

“Outstanding support and tailored training”

Pros

Something that really stands out with it is how exceptional their customer support is. Whether you're a small business or a much larger company, they give the same level of attention, care and support to everyone.

Cons

Getting familiar with the system can take some time but that's pretty normal for software as comprehensive as TheraLytics. On the plus side, their training sessions and video recordings are extremely helpful and are tailored to fit our specific needs.

“Simple to make adjustments”

Pros

Getting clients entered along with their authorization details feels smooth and billing submissions go through quickly with no hassle. If something needs to be changed, making adjustments is simple and doesn't take much time.

Cons

The calendar search for choosing a service date or entering a DOB takes way too long. It would be much faster if I could just type the date directly into a field instead of clicking through the calendar.

“ABA-focused design”

Pros

Customer service really stands out, they've been very helpful whenever needed. The data collection setup was clearly built with ABA in mind and the cost has also been a strong advantage.

Cons

ERAs can be a bit hard to view because of how the layout is organized.

“Flexible client scheduling”

Pros

Adjusting client schedules is really simple which makes managing changes a lot more convenient.

Cons

I'd prefer having the option to type in the date manually instead of having to rely on a drop-down menu.

“Competent support team”

Pros

The platform is very user friendly and the support team responds quickly whenever help is needed.

Cons

I haven't come across anything to mention in this area.

“Ease of use”

Pros

It feels very easy to operate and it's simple to handle while taking notes.

Cons

It kept crashing which meant I had to restart each session.

“Smooth navigation”

Pros

The thing I appreciate most about it is how simple the tabs are to navigate.

Cons

It's honestly hard to find much to dislike about it but one limitation that comes to mind is that saved data can't be edited once it's stored.

“Simple and accurate workflow”

Pros

It keeps things simple and its accuracy makes my daily work much more manageable.

Cons

I don't like being unable to see what gets turned in to my BCBA.

“Information stays secure”

Pros

After using it for the past four years as a BCBA, I've felt really good about it. Our information feels secure, staff can get to what they need without trouble and everything is presented in a way that's clear and understandable. There's also a lot of flexibility to customize it around my specific needs for billing, scheduling and project management. On top of that, sharing information with families is very convenient.

Cons

Some of the smaller icons aren't very obvious or user-friendly at first. That said, once you learn what they mean or hover over them for more details, the system becomes simple to use.

“Stellar support”

Pros

Whenever we've had a request or needed help, the customer service team has consistently been outstanding and quick to respond.

Cons

The behavior recording and skill acquisition data collection tools are very robust but that depth can make them somewhat complicated for the RBTs to use.

“Fantastic admin tools and support”

Pros

While searching for a platform with user-friendly administrative tools like document storage and payroll reporting, I came across this tool and it turned out to be exactly what we needed. It checked all the right boxes for our team and the customer service was excellent as well. They took the time to provide all the details we needed to make a confident, informed decision which was a huge advantage. I'd definitely recommend it.

Cons

At the moment, intake forms aren't available as a feature. That said, the team let me know it's already on their development roadmap and should be released soon.

“Reliable software and support”

Pros

We're very satisfied with both the software itself and the support team behind it. We've been using it for 3 years.

Cons

There are no drawbacks that I can mention here.

“Comprehensive set of tools”

Pros

Having most of the tools I need as a behavior analyst in one app has been really helpful. I can handle my schedule, check client progress, create graphs and review client demographics all in the same place.

Cons

The mobile app does glitch at times and I'm also not a fan of the new setting for "mastery criteria."

“Minimal learning curve”

Pros

Quite easy to get the hang of which made the learning curve feel minimal. It's also incredibly versatile, especially for handling data intake, scheduling and treatment planning.

Cons

it occasionally crashes and when that happens, notes can be lost.

“Simple to collect data”

Pros

Collecting data is simple and the programs are always available to revisit whenever needed.

Cons

There are still some features that aren't available within the app.

“user-friendly design”

Pros

Right away, the platform feels user-friendly to navigate which helps reduce the learning curve for both administrative staff and therapists.

Cons

That said like any software, it can have flaws or occasional outages that may interrupt practice activities.

“Amazing leadership support”

Pros

Love the outstanding support from the leadership team. They really stay involved and provide customers with the help and attention needed.

Cons

The feature set is still fairly new and continues to evolve but new capabilities are being added on a regular basis.

“Huge timesaver”

Pros

Since we started using it, our billing and day-to-day operations have become much more efficient. Submitting claims is now basically a one-click process and it has noticeably cut down the amount of time we spend handling billing tasks.

Cons

I'd like to see support for more clearinghouse integrations. That said, I understand they're already working on expanding that area.