TheraLytics Reviews

“Dependable program”

Pros

It has been a dependable and user-friendly program to work with.

Cons

The customization options for generated reports are quite limited and the system lacks integration with other platforms.

“Helpful weekly session view”

Pros

Having the full week's sessions visible in one place is really helpful and I also appreciate that mastered targets upload on their own independently.

Cons

Sometimes it doesn't save notes and I end up having to start over from the beginning.

“Reasonably priced”

Pros

it has been very user friendly and packed with really strong features. Their billing system is honestly amazing and the pricing is the best I've seen in the industry. I'm extremely happy with it. I've been with them for about three years now and I wouldn't switch to anything else.

Cons

At times, the app doesn't sync as quickly as it should.

“Proactive support”

Pros

The software is very user-friendly and both the platform and support staff are responsive and helpful.

Cons

It would be even better with a few more quality-of-life features.

“Feature-packed software”

Pros

Scheduling and reporting are the main reasons I use it and it has honestly been impressive. The system is very user-friendly, quick to pick up and packed with helpful features that have made our company much more efficient. The standout part for me is the support team. Anytime I ran into a problem or needed clarification, they were there to help. More than once, they even set up Zoom calls right away to walk me through things in real time which meant my issues were handled quickly and effectively.

Cons

Would love to see a built-in messaging feature so we could communicate with coworkers and clients directly inside TheraLytics.

“They took my feedback into account”

Pros

Being an early adopter meant I had to figure out the admin side myself like adding staff, setting up my schedule and completing appointments. I really liked working with those features because, compared with several other software tools I've used, this one felt much more simple. The team also took my feedback seriously and that was probably the part I appreciated most while using it.

Cons

When I first started using it, there weren't many features available although that seems to have improved quite a bit since then. Going forward, I'd still like to see more admin functionality added to the mobile app.

“Essential part of our workflow”

Pros

It has been one of the best additions to our practice because of how well it handles both practice management and data collection. It has really helped simplify our day-to-day operations and made the entire practice run more efficiently. The platform comes with strong features that let us schedule appointments, handle billing and monitor client progress without any hassle. The data collection side is especially valuable since it allows us to capture and review information in real time. That has made a big difference in how we track client outcomes and use data to guide decisions that improve the care we deliver. Their training and support have also been incredibly helpful, making sure our team is able to take full advantage of everything the system offers. At this point, TheraLytics is a key part of how we operate, helping us maintain better workflows, stronger client oversight and higher-quality service overall.

Cons

The only real downside with TheraLytics is the learning curve at the beginning. New users may need a little time to get comfortable with the platform and understand how to use all of its features effectively. That said, their team is always within reach by email, phone or video call whenever support is needed.

“Easy to move about”

Pros

Getting around it is very simple and the customer support team has been really helpful as well.

Cons

It does run into glitches fairly often and there have been times when appointments were deleted.

“Feels effortless”

Pros

Everything in the system feels easy to manage and getting around it is simple without much effort.

Cons

The process for adding authorizations could be made simpler.

“Knowledgeable team”

Pros

Its amazing how knowledgeable and accessible their team is. They genuinely listen to customer feedback and keep improving the software to match the changing needs of therapists. It also includes both data collection and billing which makes it especially valuable.

Cons

There really isn't much we dislike about this software.

“User-friendly for everyone”

Pros

Right away, one thing we really appreciated was how user-friendly it felt, both for the providers using it day to day and for us as owners.

Cons

We've been very happy with it overall and would absolutely recommend it.

“Scheduling and reporting done right”

Pros

Scheduling is simple and the billing and collections side works really well. Financial reporting and AR management have also been very helpful and the data management and integrations fit nicely into our workflow. Also, customer service has been consistently reliable.

Cons

The mobile app could be more useful and utilization tracking still feels limited. Client invoicing is another area that could use some improvement.

“Well-structured interface”

Pros

It has a well-structured interface and I can complete everything thoroughly without it taking too much time. It manages to be both efficient and complete at the same time.

Cons

I haven't run into any downsides with TheraLytics. I've been happy with every part of it.

“Easy to view billable hours”

Pros

Very easy to use, especially for new BTs coming into the field. Filling out session notes is convenient because you can check off what was observed or used and still add details in the narrative boxes. It's also simple to view billable hours by month which helps a lot. Another plus is being able to upload a program bank for clients and then customize it as needed. The app also works really well for BTs using phones or iPads.

Cons

There are still a number of things on the graphing side that need improvement. It should allow baseline data to be added at any point in time and graphs currently connect data points across phase change lines when they shouldn't. It would also be helpful to make graph changes and choose whether that update applies to one program, several programs or only challenging behaviors. Copying a program from one client to another would save time too. When working through targets across multiple pages, if I update a target on page 5 like changing the target status, TheraLytics sends me all the way back to page 1 every time which is frustrating. It would also help to have an option for BTs to select mass trial or random rotation. I'd also rather see the maintenance tab removed so all targets, both mastered and in acquisition, stay together in one place, making it easier for BTs to view everything and run maintenance consistently. On the scheduling side, there should be a specific color or code for late cancellations so monthly reports on the percentage of late cancels can be tracked more accurately.

“Quick support”

Pros

Flexible scheduling, meetings start on time and the data collection system is clear and accurate. The support and billing teams are also quick to reach whenever needed.

Cons

It performs best in Google Chrome which can be a limitation since some of our team use Safari on MacOS.

“Top-tier support and training”

Pros

From day one, the customer support has been superb. Every question gets answered fast and the team does a fantastic job training our staff on how to use the system. They really take the time to be sure everything is fully understood. Adding the billing service has been a huge plus as well!

Cons

We honestly haven't run into anything with it that I'd consider a downside.