Therapistmate Reviews

Pros

It serves as a comprehensive program from start to finish eliminating the need for additional software. Even beginners find minimal intensive training necessary.

Cons

The support is severely lacking with extended hold times; frequently technicians are unable to resolve issues. Additionally the cloud version does not live up to its expectations.

Pros

The layout is reasonably good.

Cons

Despite only occasionally using specific software features we are obligated to pay the full support fee or opt to discontinue support for that component. Should we decide to resume usage in the future repurchasing the component is necessary even though we've already paid the complete purchase price. This fee structure is unappealing to practices with lower volumes.

Pros

Despite using Nextech for over two years a fully developed EMR remains elusive. Following four days of EMR implementation and paid support promises to fix the system have consistently fallen through. The last on-site visit from Nextech's implementation team focused on cosmetic aspects with the implementation specialist admitting their priority was addressing the system's appearance.

Cons

The system is outdated and isn't receiving updates.

Pros

The EMR was operational but suffered from notably poor customer service.

Cons

Customer service

Pros

In my role as Clinical Staff Supervisor regular use of Nextech throughout the workday has streamlined the training aspect of my job. Thanks to Nextech's user-friendly interface even those with minimal EMR experience quickly grasp its use. Navigating through the patient's chart is also straightforward.

Cons

Extremely beneficial for scribing on behalf of our providers and managing multiple problems concurrently.

Pros

Nextech is aesthetically pleasing and user-friendly allowing seamless location of information without unnecessary tabs. The schedule permits easy drag-and-drop functionality simplifying interactions with patients.

Cons

Having used various systems I cannot identify any cons with this one.

Pros

Despite a decade-plus use of NexTech the exorbitant cost and unfulfilled promises particularly regarding online scheduling remain significant concerns. The system's lack of compatibility with other software further compounds the challenges.

Cons

Lack of online scheduling despite promises and it comes at a high cost.

Pros

The system is user-friendly with several programs seamlessly integrating with it.

Cons

None

Pros

Having worked with numerous software systems Nextech emerges as the superior choice. They collaborate with each client customizing the billing portal transferring demographics from previous software and providing internal messaging for swift office communication. The inclusion of electronic prescriptions and appointment confirmations via email and text streamlines processes.

Cons

No cons to mention.

Pros

Nextech stands out as a recommended software solution for physicians aspiring to expand their practices. It caters to practices of all sizes proving particularly beneficial for smaller and medium-sized practices looking to grow rapidly. The reporting function is especially praised for its key role in facilitating informed decisions.

Cons

The addition of an E-Eligibility option would make this the most comprehensive end-to-end RCM solution in the industry.

Pros

My four years of using Nextech have significantly improved our practice transforming it into a transparent system. Clients can access comprehensive information leading to better decision-making and substantial revenue percentage growth.

Cons

A comment section could be established for AR Analysts to input follow-up notes eliminating the need for general notes.

Pros

With over six years in the Medical Billing Industry working with Nextech has consistently proven to be the best solution for providing end-to-end RCM services. The system excels in generating reports tailored to specific needs and remains user-friendly.

Cons

The interface could be made more colorful and eye-catching.

Pros

Nextech is an outstanding software for end-to-end revenue cycle management services. Its simplicity and effectiveness set it apart making it easy for medical practices to analyze reports for continuous improvement.

Cons

Nothing to mention

Pros

Initial costs were managed with a no-interest loan but the intricate details obscured the unreasonably high annual maintenance fees. Licensing fees for each station and the fixed $15000 annual fee irrespective of utilization pose significant concerns. Exploring alternative EHS systems is currently under consideration.

Cons

In all regards it's excessively expensive $1300 licensing fees additional equipment purchases and a $15000 annual maintenance fee per doctor.

Pros

The support costs are deemed excessive with additional charges for every service. The pricing structure for computer licenses is notably steep.

Cons

I find the billing system very hard to understand.

Pros

Over a four-year period of use I have encountered no issues with the system.

Cons

I wish it would automatically keep deductibles up to date sparing us the manual task upon payment receipt.

Pros

Using Nextech for several years I find it easy to learn and navigate. The system's user-friendly nature simplifies the training of new hires. The readily available and knowledgeable customer support further enhances the user experience.

Cons

Some improvement is needed in reporting; it's not easy to drill down to the specific report and there are too many pop-up alerts when accessing a chart.

Pros

The system is visually friendly quick to learn and navigate with robust practice management and EMR capabilities. Its capacity to integrate with other systems is a notable advantage.

Cons

The reporting function requires enhancement; measuring conversion reports and return rates is not easily accomplished with NexTech.

Pros

The capability to access multiple screens for charging and directly sending results to the doctor is appreciated.

Cons

They are very helpful and willing to assist clients with the software.

Pros

The system boasts a remarkable capacity for collecting and analyzing data.

Cons

Extremely complicated to use with a steep learning curve; the company charges for everything and customer support is lacking.