TherapistMate Software

Great front end product lacks a little on the back end.

Pros

It serves as a comprehensive program from start to finish eliminating the need for additional software. Even beginners find minimal intensive training necessary.

Cons

The support is severely lacking with extended hold times; frequently technicians are unable to resolve issues. Additionally the cloud version does not live up to its expectations.

customer service quite poor.

Pros

The layout is reasonably good.

Cons

Despite only occasionally using specific software features we are obligated to pay the full support fee or opt to discontinue support for that component. Should we decide to resume usage in the future repurchasing the component is necessary even though we've already paid the complete purchase price. This fee structure is unappealing to practices with lower volumes.

Empty promises horrible support and software that is a decade outdated.

Pros

Despite using Nextech for over two years a fully developed EMR remains elusive. Following four days of EMR implementation and paid support promises to fix the system have consistently fallen through. The last on-site visit from Nextech's implementation team focused on cosmetic aspects with the implementation specialist admitting their priority was addressing the system's appearance.

Cons

The system is outdated and isn't receiving updates.

Criminals

Pros

The EMR was operational but suffered from notably poor customer service.

Cons

Customer service

Nextech EMR

Pros

In my role as Clinical Staff Supervisor regular use of Nextech throughout the workday has streamlined the training aspect of my job. Thanks to Nextech's user-friendly interface even those with minimal EMR experience quickly grasp its use. Navigating through the patient's chart is also straightforward.

Cons

Extremely beneficial for scribing on behalf of our providers and managing multiple problems concurrently.

Easy to Use

Pros

Nextech is aesthetically pleasing and user-friendly allowing seamless location of information without unnecessary tabs. The schedule permits easy drag-and-drop functionality simplifying interactions with patients.

Cons

Having used various systems I cannot identify any cons with this one.

FOR TEN YEARS THEY HAVE BEEN PROMISING ONLINE SCHEDULING

Pros

Despite a decade-plus use of NexTech the exorbitant cost and unfulfilled promises particularly regarding online scheduling remain significant concerns. The system's lack of compatibility with other software further compounds the challenges.

Cons

Lack of online scheduling despite promises and it comes at a high cost.

Nextech system

Pros

The system is user-friendly with several programs seamlessly integrating with it.

Cons

N/A

Overall amazing!

Pros

Having worked with numerous software systems Nextech emerges as the superior choice. They collaborate with each client customizing the billing portal transferring demographics from previous software and providing internal messaging for swift office communication. The inclusion of electronic prescriptions and appointment confirmations via email and text streamlines processes.

Cons

N/A

Practice Management System needed for Every Practice!

Pros

Nextech stands out as a recommended software solution for physicians aspiring to expand their practices. It caters to practices of all sizes proving particularly beneficial for smaller and medium-sized practices looking to grow rapidly. The reporting function is especially praised for its key role in facilitating informed decisions.

Cons

The addition of an E-Eligibility option would make this the most comprehensive end-to-end RCM solution in the industry.