Last Updated
Overview
Therapistmate EMR helps you manage repetitive tasks like scheduling, billing, and paperwork. The software streamlines operations with automated workflows, centralized patient records, and flexible mobile access. Even though the mobile version has limited features, you can use it to improve efficiency and compliance.
Overall Rating
Based on 25 users reviews
3.9
Rating Distribution
Positive
72%
Neutral
12%
Negative
16%
Starting Price
Custom Pricing
TherapistMate Specifications
- Appointment Management/Scheduling
- e-Prescriptions
- Lab Integration
- Patient Portal
TherapistMate Features
TherapistMate Scheduling
This feature allows you to quickly identify gaps in case schedules, client availability, and employee availability to allocate resources efficiently. It also supports automated appointment reminders, which reduce no-shows and optimize therapist schedules.
TherapistMate Case Management
Therapistmate enables you to manage all aspects of client cases, from intake to billing, in a centralized system for streamlined workflows. It also facilitates secure document storage and easy access to client records to ensure that all information is up-to-date and readily available.
TherapistMate Billing
It also automates billing processes and checks insurance authorizations to ensure clinics get paid accurately and on time. Additionally, it provides detailed financial reports and analytics, helping you monitor revenue and manage finances effectively.
TherapistMate Rendering
One of the main Therapistmate features is that it lets employees capture appointment details and client/guardian signatures digitally, reducing time spent on paperwork.
TherapistMate Payroll
The payroll feature allows employees to complete timesheets remotely, enabling managers to easily track employee time and billing.
TherapistMate Financials
The software also centrally tracks all invoices, receipts, payments, etc., associated with client cases for simplified accounting and reporting.
Pros And Cons of TherapistMate
Pros
Centralizes all key functions into a single integrated system
Configurable settings as per the unique needs of different settings
Uses advanced security measures to ensure patient data is protected
Easy to use and clean interface
Cons
Less features on mobile like documentation
The pricing may not be feasible for some very small private practices
TherapistMate Pricing
Name Your Budget1 - 99 Staff | BasicFirst 100 Staff | MidsizeUp till 300 Staff |
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Custom Pricing | Custom Pricing | Custom Pricing |
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Disclaimer: The pricing details were last updated on Sep 07, 2026 from the vendor's website. Please contact us for a tailored pricing list.
TherapistMate Reviews
Total 25 reviews
3.9
All reviews are from verified customers
Rating Distribution
5
Stars48%
4
Stars24%
3
Stars12%
2
Stars0%
1
Stars16%
Share your experience
Ellie
Medical Practice, 1-10 employees
More than a year
“customer service quite poor.”
Pros
The layout is reasonably good.
Cons
Despite only occasionally using specific software features we are obligated to pay the full support fee or opt to discontinue support for that component. Should we decide to resume usage in the future repurchasing the component is necessary even though we've already paid the complete purchase price. This fee structure is unappealing to practices with lower volumes.
Rating Distribution
Ease of use
4
Value for money
3
Customer Support
3
Functionality
4
Harold
Consumer Services, 51-100 employees
Less than a year
“Great front end product lacks a little on the back end.”
Pros
It serves as a comprehensive program from start to finish eliminating the need for additional software. Even beginners find minimal intensive training necessary.
Cons
The support is severely lacking with extended hold times; frequently technicians are unable to resolve issues. Additionally the cloud version does not live up to its expectations.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
6
Functionality
10
Bo
Medical Practice, 11-50 employees
More than a year
“Good EMR software”
Pros
The EMR was operational but suffered from notably poor customer service.
Cons
Customer service
Rating Distribution
Ease of use
10
Value for money
3
Customer Support
3
Functionality
6
Frequently Asked Questions
What level of support does TherapistMate software offer?
TherapistMate offers 24/7 phone and email support. They also have an online knowledge base and community forums.
Who are the typical users of TherapistMate software?
The typical users are therapists, case managers, and office managers at private clinics, schools, and hospitals.
Does TherapistMate software support mobile devices?
TherapistMate has a mobile app that allows timesheets, signatures, and primary access to iOS and Android devices.
How much does TherapistMate cost?
The pricing of this custom software is based on three plans: Name Your Budget, Basic (100 Staff), and Midsize (100- 300 Staff). The pricing for each plan is customized, for which you are welcome to contact us.
Is TherapistMate software free?
No, TherapistMate practice management software is not free or open-source software. TherapistMate pricing requires a paid subscription to access all features.
How do I schedule appointments using TherapistMate?
TherapistMate allows you to easily schedule appointments and manage your practice schedule. Clinicians can view availability and book sessions with a click.
What options are available for private payer billing?
TherapistMate handles all insurance billing needs, including eligibility checks and claim submissions for private and public payers.
How much does access to the patient portal cost with TherapistMate?
TherapistMate offers secure patient portals via its cloud-based subscription as an additional module for clinical Messaging, scheduling and document access, Contact us for the pricing details.