Total ABA Reviews

“Why Total ABA?

Pros

I appreciate the ability to customize our content and manage each setting.

Cons

I have not found anything that I don't like.

“The advantages of Total ABA’s paperless and real-time data collection

Pros

Total ABA provides me with very comprehensive clinical oversight. It definitely allows us to run completely paperless and gives me confidence when it comes to audits. I can collect data in real-time, and our clinical staff can review it by the next day for real-time decisions.

Cons

This is definitely not the cheapest program, but from my perspective, it is definitely something that works for a small practice.

“Paper vs. Digital

Pros

I use less paper and ink to create programs.

Cons

The data representation is inaccurate, and it takes an extremely long time for anything to load. The schedule is difficult for me to view, and I have a hard time customizing programs. In my opinion, I am better off using Excel.

“A great experience with Total ABA

Pros

I enjoy everything about Total ABA at our company. Although lately, I have noticed it has been very slow at saving appointments and entering data.

Cons

I don't like the new update in scheduling. When I look under an employee's schedule, click on a billable appointment (open occurrence), and back out of it, it automatically only shows that client under that employee instead of the entire schedule.

“A positive experience with knowledgeable staff

Pros

I consider the company to be very organized. The training is exceptional. All staff members I've interacted with have been very positive, knowledgeable, and most of all, supportive and accommodating.

Cons

I think there should be some minor tweaks to the payroll report in terms of semi-monthly payroll and reducing the number of clicks it takes to set up pay codes.

“Learning made easy

Pros

So far, I see the data collection for techs as very easy to learn. The graphs are simple for me to access. I appreciate the program library and the stim library.

Cons

I find the program setup a little tricky to learn. I wish the prompt levels would auto progress when criteria are met.

“Easy to use, yet lacking advanced features

Pros

For me, the ease of deployment for this system is stellar and comparable to Catalyst, minus the many technical glitches. There are a few customizable presets available as well when setting up a new student's profile.

Cons

ReThink's Achilles' heel, for me, is the limited ability to alter inaccurate data collection after the DOS. Contacting support is also less direct, it takes several tries to get through by phone, and it's less seamless than an active chat feature would be.

“A layout that works

Pros

I am pleased with how simple the app layout is and how easy it is for me to use.

Cons

Although I find the app easy to use due to its simple layout, I wish there was a way to see previous data, overall percentages, and graph points to track the client's progress in treatment.

“The benefits of working with Total ABA

Pros

We enjoy working with Total ABA staff and the platform. Also, I find it very easy to use and comprehensive. I appreciate that I can keep taking data offline.

Cons

The glitches are frustrating. It is not always easy for me to reach support, and they are not quick to resolve issues.

“A key to effective learning

Pros

I admire how each lesson has a visual example.

Cons

If I have to step away, instead of starting where I left off, the system starts me all the way over.

“Quick to learn

Pros

I find the learning curve for this software to be small. The training and demonstration are simple, and I can use them easily.

Cons

I have nothing negative to say at this time; I have only had positive experiences.

“Room for improvements

Pros

I consider the supervisor access decent and the calendar functions are good for booking.

Cons

The program freezes frequently and scheduling system is not strong at all and lacks the ability to integrate with other systems that could be useful for many organizations. Also, the reports are quite poor.

“Streamlining my workflow

Pros

For my specific job, scheduling is the most valuable resource.

Cons

I have noticed that their scheduling system does not include some essential features, like indicating when a staff member will be out. It is easy to miss basic availability information.

“Enhancing efficiency

Pros

I value the ease of access to teaching resources and scheduling.

Cons

I encounter glitches in the system when selecting session notes on the calendar.

“User-friendly support

Pros

The program library allows me to discover other useful programs to add for my clients. The training videos are also very helpful for training parents, and I consider it very user-friendly.

Cons

The program frequently freezes. Sometimes, when it freezes, a report ends up not being saved, and I have to write the report over again.

“Quick and easy

Pros

It is simple for me to write session notes, find client information, and submit my hours.

Cons

My least favorite thing is the timing on the page; it doesn't always save my work. I also think you should add a photo option so that therapists can upload children's work, allowing supervisors, parents, and insurance to better understand their progress.

“The ultimate tool

Pros

The software provides me with a one-stop solution for data collection, notes, and scheduling appointments. I can use one software for my timesheet and also access the resources available, including the RBT training and additional resources.

Cons

For me, cons include the inability to easily access the client's progress. I have to select each program separately to view the graphs. The program also lacks a feature that systematically masters out targets and opens new ones when mastered. Maintenance targets have to be checked or unchecked routinely because the program does not assign them systematically. Overall, if the program had a dashboard that easily viewed the client's progress, including targets progressing and failing, graphs, and the ability to systematically program the targets, it would be more functional.

“How Real-Time graphing and task features enhance my experience?

Pros

The task feature, along with the visuals and graphing, has been incredibly successful.I really like being able to see the graphs for each behavior in real time and having the option to set the measurement and mastery criteria myself.

Cons

Writing reports felt very inflexible to me. Since I had different funders wanting varying degrees of information, I was stuck creating a report where I had to remove unnecessary parts or add parts in some cases. The length of the resulting reports was not parent-friendly.

“User-centric design!

Pros

I value the user-friendly nature of this system for data tracking, entering BX data, and scheduling, as it simplifies these tasks and enhances my productivity.

Cons

Since this is my first experience with this kind of software, I can't think of any cons at the moment. From my perspective, it seems to be improving all the time and is very easy to use.

“The complete package

Pros

I believe it is easy to use, it provides good reporting information, and it offers a comprehensive suite of platforms that support our business.

Cons

I would like the reporting to be more customizable. I want the ability to request reports that might be used only by our organization. I would love the ability to customize the reports that are available.

“Total ABA

Pros

The best feature of this software, in my opinion, is how easy it is to use once it is set up.

Cons

I feel the software needs to be adapted to include other diagnoses and treatment strategies besides just Autism.

“Better than the last product but not perfext

Pros

I LOVE that the scheduling and data entry functionalities are seamlessly integrated into a single system, making it much easier to manage both tasks efficiently and without unnecessary hassle.

Cons

In my opinion, the options for reporting data need work. There should be options for taking data on individual targets but displaying an overall cumulative graph for the program, not each individual target. The reauth report is a less than masterful copy-paste. There should be perhaps a menu of features you want to include because not all funders need the same info.

“Easy to use

Pros

Total ABA is very easy to use and understand, and their support is always there when I need help.

Cons

I sometimes notice a lag from when I input data to when I can see graphs, but that is limited.

“Great Tool

Pros

I consider the software user-friendly, and it allows me to have access on multiple platforms, such as my computer or phone.

Cons

The con for me is that I could not speed up the videos on some.

“Mixed bag

Pros

Having access to the data from anywhere is a huge benefit for me. It allows me, as a Behavior Analyst, to be quickly responsive to changes in the data. Also, ABA allows me to analyze data in a variety of ways so that I can look for patterns, saving me an immense amount of time.

Cons

I see that there are many features that might still be in the pipeline. For example, the ability to customize the graphs so that the visual representation reflects what is happening. Our BAs typically extract the raw data from Rethink and generate an Excel graph. We've had to learn how to write goals and programs to fit how Rethink collects data instead of the other way around. Several "workarounds" have been provided, which require more time from the BAs and are not efficient. Many other features have also been requested in the areas of data collection and visual representation. Customer service is friendly, but the delay has been extensive.

“Very satisfied with all Total ABA has to offer!

Pros

I find Total ABA extremely user-friendly. As a new staff member, I learned how to collect data, look at our goal bank, analyze the automated graphs, and submit session notes (which our families read/review) within my first week of employment. This system is also user-friendly for families. Families can see pictures of their children, read session notes, look at their child's goals, and always have access to their child's schedule!

Cons

The only thing that gets a bit tricky for me is collecting partial interval or whole interval data with ABA. Once I open a child's program for that day, the timer begins ticking, even if I'm not ready to collect data on the particular program that uses partial interval or whole interval recording.

“Review

Pros

I appreciate the ability to pull program data into reports and the self-graphing feature.

Cons

I'd like to see some kind of program checklist that technicians can see prior to starting to collect data (a report that shows them what skills were practiced in the previous session). I'd also like to see some kind of report that technicians can read from supervisor updates. When I used to do paper data recording and session notes, the techs could read the supervisor notes, updates to programming, changes, etc., before they began their session.

“Helpful information

Pros

This software is easy to navigate through the videos. The quizzes are beneficial to me.

Cons

The system would freeze from time to time, and I have to restart videos all over.

“First World Requests

Pros

I really like Total ABA, and it captures everything I need as a small business owner. I like that the time sheets are tied to session notes. I love the payroll export and billing export, and I find them very easy to use and scrub.

Cons

I think the schedule area could be a bit more user-friendly. I came from Central Reach scheduling, which allowed me to drag and drop appointments. My biggest request would be to see multiple staff and client schedules simultaneously (not in the group calendar section) on the main page. It is easier for me to plan scheduling visually than what is provided in the group calendar section. Clinically, I'm begging for manual mastery, not the workaround of changing the mastery criteria. Also, I would love to see playlists with programming grouped together. I know the staff can check or uncheck in the skills sections, but having a playlist from the back end would be great.

“Autism

Pros

I like that everything is organized in order and that I can watch actual practices.

Cons

I don't like that I cannot stop videos, exit them, and later return to where I left off.

“Total ABA User

Pros

The best feature of this software for me is the preprogrammed behavior programs and objectives.

Cons

At times, inputted information is not saved, and the data entry is not user-friendly if I'm entering data from other days. It does not allow me to edit data, which is necessary at times due to errors in "real-time" data entry.

“Total ABA Review

Pros

I think it is easy to use on the browser, but I do feel the app has a lot of improvements to make before I can fully use it. I like how easy the scheduling is, navigating between clients, navigating the client portal, and the ease of collecting data.

Cons

I've experienced issues like not being able to take baseline data on specific target behaviors, the whole system "going down" during sessions, and not being able to do session notes/verifications. Also, there are issues with data collecting when there is more than one data point per session, and I cannot change the date of sessions after they are verified. I have more, but our team is aware.

“Total ABA BH!

Pros

I appreciate the functionality of the Rethink software and how useful it is to the ABA world and my company specifically.

Cons

There are a few features within the app that could be better to help when doing live data and billing. Also, I can't maintain a specific goal order when creating funder reports within a client's program book.

“Good

Pros

Once I grasped the process, I discovered that it became quite manageable and straightforward, requiring less effort and confusion on my part.

Cons

I found it complicated at first, but then it evened out.

“Very Helpful

Pros

During my training for my new job at ABSI, I found the training modules extremely helpful and easy to follow. The videos were very informative, and the quizzes helped me retain the knowledge even more.

Cons

I dislike how difficult it is to verify my sessions on the computer or laptop, whereas on the app on my phone, it is very easy and quick to verify sessions and appointments.

“Review

Pros

I find the scheduling very convenient and appreciate how the hours for authorization are accumulated.

Cons

I feel the app does not do as much as I did like. Also, the web version does not work well on my phone.

“Total ABA feedback

Pros

Their calendars are helpful for scheduling, and with the upcoming email feature for scheduling, it makes communication with the team look easier.

Cons

It would be great if there were some type of symbol indicating which funder reports have been added to the client's file cabinet and which ones are missing from the file cabinet.

“Review

Pros

It is great having all the necessary admin tasks consolidated in one place.

Cons

I find creating schedules can be time-consuming.

“ABA

Pros

I'm impressed by the customization options for our company. The immediate feedback to questions and issues is fantastic. The task analysis and video models for training are superb, especially for software use and plan implementation. While I love the RBT coursework, it'd be beneficial if there was a way for people to take the class without paying for features they don't use. Unfortunately, many potential behavior techs struggle to complete the classes.

Cons

Scheduling does not allow me to schedule multiple staff members or kids simultaneously. For example, scheduling staff monthly meetings requires me to go into each staff member to schedule or make changes instead of doing a group schedule. The treatment library is too educational in nature. The plans are fairly useless to us in the field as they are not designed for clinical practices. The behavior reduction program layout makes it too simple to check a lot of boxes. The type inboxes are too small to feel usable despite the fact you can write long instructions in them. I also don't like that the system requires us to know a lot about behavior before it is put in. This makes it difficult to track new behaviors. I would like to have the option of techs entering behaviors and BCBA's making the functional determination. It's a little awkward to filter out errors when technicians make a mistake in data collection after the appointment has been verified. I hate the interval and duration timers. They stop when staff moves off the page to read something else. The indicators that the timers have gone off are not noticeable enough. They don't work when collecting a baseline at all. All of our interval programs are currently being tracked by hand. The app records zeros if someone logs in to look at a child's programming. The majority of our techs prefer to use their phone rather than a computer, so this causes lots of false data.

“Comprehensive Platform!

Pros

I find Total ABA easy to use and navigate. The features are great and useful, and the detailed reporting aspects save me a HUGE amount of time. Highly recommended!

Cons

I find the messaging system to be a useful feature. I would recommend making it appear more like a traditional email setup.

“A TotalABA Review

Pros

In the early stages of using the product, I have been pleased with the customer support. As part of a behavioral practice set in our data collection ways, the team at TotalABA has been very helpful in creating solutions within their updates to make our collection methods possible.

Cons

In my experience, the cons of the system include the lack of customizations after placing a goal in treatment planning. Also, I found that there are several little aspects and buttons that must be selected to get things set up correctly, and they are easily missed when setting up new clients.

“Top Notch Practice Management Software

Pros

Since we joined Total ABA early in its software development, we've witnessed its impressive evolution to meet client needs. They regularly introduce new features and updates based on client feedback. Their responsive and thorough customer service ensures that any software issues are quickly resolved. Overall, the software's intuitiveness makes staff training a breeze.

Cons

Honestly, I cannot think of any cons about this software. Any improvements that I have suggested over the years have happened.

“My point of view

Pros

The software's user-friendliness stands out to me, and I appreciate the continuous implementation of new programs to meet evolving needs. It's reassuring to know there's a support team to reach out to when issues arise.

Cons

From a business point of view, some of the programs needed do take time, and it's not always easy to wait. It would be great to have more of a note section besides whats in the demographic area. If there is an issue with ABA, such as speed or software updates causing the system to be down, a notification should be on TABA when logging in. This way, our field staff is aware at the same time.

“Amazing guidance and customer support

Pros

The software's all-inclusive nature simplifies keeping track of business data and billing in one convenient location.

Cons

I encountered a few minor inconveniences when going back to fix data and dates, but nothing that can't be resolved. It just takes a bit of time to delete and re-enter data when I make an error.

“Review from a Previous Super User

Pros

The graphical presentation is a standout feature for me because it's driven by the data entered.

Cons

There are several areas in the software where I would assume that information would pre-populate and flow into. I still find myself free typing numerous fields that I feel would be better if the information could just pre-populate from a different area of the software. For software that promotes ease of access, I still have to do more clicks and typing than I would like to get things done. There are also too many drop-down menus and window switches just to see the information I need. I understand that in Applied Behavior Analysis, we like to document as much information as possible, but it seems cumbersome when I need to view or glance at something quickly and end up clicking more times than I'd prefer. Data can be easily deleted by those with permission to do so. That being said, timestamps or a security log of the users who edited or deleted data would make sense. There are also several bugs in the system, like filters resetting and lists dragging me back to the beginning after clicking in the text field.

“Amazing Customer Service

Pros

Total ABA offers a comprehensive solution for creating schedules, monitoring client data, facilitating collaboration among providers, and serving as a one-stop solution.

Cons

Setting up the software was initially a bit complicated, but once I got the hang of it, it became very easy.

“Great Behavioral Health PMS

Pros

Working with this software has been a pleasure. Their onboarding and support teams are efficient and proactive. It's evident that management cares about client success. Total ABA has streamlined our internal processes, allowing us to focus more on our clients and delivering top-quality care.

Cons

This industry is complex, which forces software vendors to create highly flexible and complex products to meet all the various and quite different requirements across providers and states. This power makes certain things confusing at times, but the support team is available to help answer my questions.

“Great Product

Pros

Since I started using ABA in 2017, I've consistently been impressed by its capabilities and enhancements. The user-friendly interface and array of tools make data collection efficient. Implementing BHT through this online platform has been effective, and the customer service team is responsive and considerate of consumer needs.

Cons

I would like to see an expansion in the automatic notification capabilities. Currently, the system does a good job prompting me when a student is successful in achieving his or her goals and objectives, but it does not flag plateaus, regressions, or setbacks. It would be nice to get a pop-up if the system could recognize that a skill is not being met.

“Best Customer Service !

Pros

The process of deploying the software is remarkably simple, and navigating and utilizing its various functions is equally uncomplicated and intuitive.

Cons

I believe that retrieving data and reporting can be improved.

“Horrible, not ABA friendly. "Totally NOT ABA"

Pros

I believe there is absolutely nothing great or even good about this product.

Cons

There is absolutely no way this platform was created by anyone who knows anything about ABA. It is not user-friendly, and there are so few features to analyze data (you know, Applied Behavior Analysis!?). The graphs it creates are extremely low quality and do not allow for any form of analysis that would be helpful in making informed decisions about treatment. It takes an unbelievable amount of time to input goals and treatment plans into this system, and if I need to change something, I must erase and start over. I have used two other platforms, including Central Reach and Catalyst, and I didn't love either until I was forced to use this system. I would pay to have either one of those back at this point. There are features that seem cool, like being able to select different types of prompts used, but get this! I can't even see that information anywhere! So it is just a bunch of pretty things that do nothing for a behavior analyst except confuse RBTs and get incorrect data because of it. This all affects the clients who are relying on us for accurate data collection to make informed choices about their care. We have reached out to TABA for help that they promised in the contract they would give if there were services we needed, to no avail.