Barry
Quick Claims, 2-9 employees
“Billing Service review of TotalMD”
Pros
First of all the product is very easy to learn and use. Secondly, it also supports all our billing needs, which is great, and the tech support is responsive and helps in resolving problems instantly. The second level support is excellent!
Cons
Secondary claims are not supported by this product. The first level support of this product does not really suit our needs.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
7
Tiffany
Southwest kidney institute, N/A employees
“Efficient and easy”
Pros
The system is designed to provide maximum ease of use. Super easy to train our staff to handle the documentation. Even the most complex processes have been made to look simplistic. Nothing requires too many steps.
Cons
Nothing. I have zero complaints with TotalMD. They provide a great service for practice of all sizes.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Katherine
Impact Chiropractic Clinic, N/A employees
“user-friendly”
Pros
This EMR is easy to learn, is user-friendly, and is cost-effective. The support team is great, and they respond in a very friendly manner and solve things for you immediately. We use the cloud-based version for our Clinic, and it is very economical for us. You can easily customize it according to your requirements. The tech team is prompt in responding which is super amazing.
Cons
They need to work on their spreadsheet, it needs to be better and should have a proper feature to view the comparison between months.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
9
Functionality
9