Veradigm Reviews

“East to use medical softeware

Pros

The patient demographic system is straightforward for registering patients and tracking insurance and patient information.

Cons

The font could be bigger to assist those with low vision.

“Billing software

Pros

The reporting capability was very comprehensive. Any time I needed a new feature, it was added promptly.

Cons

It was not easy to navigate this new system compared to the old DOS-based system.

“Very secure

Pros

I appreciate the great security for our patient referrals, which makes me trust the product.

Cons

I wish this software could be used on Google Chrome. Also, the referral expiration time can be too quick.

“Horrible product

Pros

There's really nothing about this product that I have ever found appealing.

Cons

There are many issues... the software platform is outdated, using Microsoft Remote Desktop with several login screens, and frequent lockouts. It reminds me of Windows 95. It is not easy to navigate. They were hacked last year, costing our practice productivity and causing major disruptions. There are errors in the exam section, with anatomical areas in the wrong place, and poor HPI autogeneration. The list goes on.

“Allscripts is Always Good

Pros

A very reliable and easy-to-navigate system that meets most practice needs.

Cons

It's a bit tricky to diagram skin lesions.

“Wish we had better experiences

Pros

Practice Manager is intuitive.

Cons

We get dropped from the service daily. We've had to update all computers to a new URL three times in the past six months. Signing in is difficult with three different logins for cloud, PM, and clinical. It's very expensive. We signed up in 2013 and had only a week of training.

“Not very user-friendly

Pros

Simple interface, easy to navigate across the entire enterprise.

Cons

Can't customize it. Lacks basic features and functionality. Allows booking appointments in the past without any warning.

“Can't get out of contract - like a medical Computing Roach Motel

Pros

I liked absolutely nothing about this experience. Nothing at all.

Cons

Service is slow. Despite upgrading and sending emails, faxes, and letters, they continue billing me and claim my single office has two accounts. I never set up a second one. I haven't used it in years, but they keep billing.

“Not bad for what it is

Pros

It's quite simple and gets the job done. The interface is somewhat sparse but presents patient information clearly.

Cons

The user interface feels outdated and could use an upgrade.

“allscripts

Pros

Reviewing and submitting medications for patients is efficient.

Cons

Nothing I dislike. We can view all past medications by date.

“Allscripts is user friendly and a great centralized program to save patient documents

Pros

Allscripts simplifies the referral process significantly. It enhances communication between doctors in the back and support staff up front.

Cons

I wish it didn't glitch or freeze as often. When it does, I have to sign out and back in to continue my work.

“Usable, but difficult to learn

Pros

Easy to access within various EMR systems, secure with multiple steps to ensure only the doctor prescribes, and quick in sending to the pharmacy.

Cons

Somewhat unreliable; occasionally, it doesn't send prescriptions when ordered, though this is rare. Takes some training to get used to.

“Allscripts EHR Review

Pros

Integrates all practice needs and various providers. Comprehensive record-keeping, clear documentation, and some dictation capabilities.

Cons

The cost per doctor isn't feasible for smaller practices. There's a significant learning curve and challenges with implementation.

“Allscripts PM review

Pros

The one aspect I appreciated about Allscripts PM was its speed. I could quickly access what I needed. Unlocking accounts or changing passwords was quick and easy.

Cons

I hate how outdated it is. In a tech-savvy world, Allscripts PM still looks like it's stuck in the Windows 98 era.

“Worst costumer service. Do no trust this company

Pros

Somewhat easy to use. I don't have anything good to say about this company. They lied when I renewed the contract. Have an attorney review your contract before signing any EMR agreement.

Cons

Terrible customer service. When you call, someone abroad answers, and when you place a ticket, nobody resolves the issues. They didn't provide training despite promising it in the contract. Very unprofessional. Check your statements as they often include unexplained extra charges. A nightmare experience.

“Great product!

Pros

This software is very intuitive. It's easy to navigate between the different features.

Cons

It frequently freezes or runs slowly.

“Outdated

Pros

Once you get accustomed to the outdated interface, you can probably get your claims to process.

Cons

The interface is ancient and very difficult to navigate, making it frustrating to solve even simple issues.

“A needed platform

Pros

It's necessary for the medical industry and covers a wide range of healthcare areas.

Cons

The system slows down during peak traffic times, which is frustrating.

“Allscripts EMR is a helpful and very knowledgeable system.

Pros

What I like most about this product is the variety of reports you can run to ensure accuracy through checks and balances.

Cons

You have to figure out different shortcuts on your own because they aren't covered in the training module.

“I Wish the PM Was More Seamless With the Clinical Module

Pros

Works well. Easy to schedule patients. Once you learn the complex system, you have a lot of control over the fine details.

Cons

I dislike how different it is from the EHR. The PM feels like it hasn't changed in 15 years, while the EHR has been updated. It also has the common crashing issues of Allscripts products. The setup is complex and requires IT expertise or a professional IT person to set up the scheduling templates.